ICTQual ISO/IEC 27035 Information Security Incident Management Lead Implementer Course

The ICTQual ISO/IEC 27035 Information Security Incident Management Lead Implementer Course is designed to provide learners with comprehensive knowledge and practical skills to establish, implement, manage, and continually improve an Information Security Incident Management System in accordance with the ISO/IEC 27035 standard. This internationally recognised framework focuses on ensuring organisations are well-prepared to detect, report, assess, respond to, and recover from information security incidents effectively.

This professional course introduces learners to key incident management principles, including incident identification, classification, escalation, response planning, communication procedures, forensic considerations, and post-incident analysis. Learners gain practical understanding of how to develop and implement structured incident response processes that minimise damage, reduce recovery time, and strengthen organisational cybersecurity resilience. The course also highlights the importance of coordination between technical teams, management, and stakeholders during security incidents.

Upon completion, learners will have a strong understanding of ISO/IEC 27035 requirements and the practical competence to lead information security incident management implementation initiatives within organisations. The course is suitable for cybersecurity professionals, IT managers, network administrators, incident response teams, auditors, and consultants seeking to specialise in incident management and cyber resilience. It supports professional development by strengthening incident response capabilities, improving organisational preparedness, and promoting internationally recognised best practices for managing information security incidents across all sectors.

Course overview

ISO/IEC 27035 Information Security Incident Management Lead Implementer Course

To enrol in ICTQual ISO/IEC 27035 Information Security Incident Management Lead Implementer Course, learners must meet the following entry requirements:

  • Age Requirement: Learners must be at least 18 years old at the time of registration.
  • Educational Background: A background in computer science, information systems, cybersecurity, or related fields is advantageous but not required. The course is suitable for learners from diverse academic and professional backgrounds with a keen interest in incident management.
  • Professional Experience: While not mandatory, learners with practical experience in cybersecurity, incident response, IT security management, or related fields will benefit significantly. This experience enhances their ability to apply advanced incident management concepts effectively.
  • English Proficiency: Since the course content and instruction are delivered in English, learners must have a good command of the language to fully understand materials, participate in discussions, and complete assessments successfully.
  • Knowledge of Information Security: Learners should have a fundamental understanding of information security principles, terminology, and best practices. This includes awareness of common security threats, vulnerabilities, and incident response procedures.
  • Familiarity with ISO/IEC 27001: A basic understanding of ISO/IEC 27001 Information Security Management System (ISMS) standards is recommended. This knowledge provides a strong foundation for comprehending incident management practices aligned with international standards.
  • Technical Requirements: Learners must have access to a computer with a reliable internet connection and basic proficiency in using online learning platforms to access course materials and resources.
  • Commitment and Engagement: Learners should be prepared to actively engage with course content, complete exercises and assessments, and apply incident management principles in practical scenarios.

This qualification, the ICTQual ISO/IEC 27035 Information Security Incident Management Lead Implementer Course, consists of 9 mandatory units.

  1. Introduction to Information Security Incident Management
  2. Incident Categorization and Prioritization
  3. Developing Incident Response Plans
  4. Establishing Incident Handling Teams
  5. Incident Detection and Analysis
  6. Incident Containment and Eradication
  7. Incident Recovery and Post-Incident Review
  8. Legal, Regulatory, and Compliance Aspects of Incident Management
  9. Continuous Improvement and Lessons Learned

Learning Outcomes for the Study Units:

Introduction to Information Security Incident Management

  • Understand the principles and objectives of information security incident management.
  • Recognise the importance of incident management within organisational ISMS frameworks.
  • Identify common types of security incidents and their potential impact.
  • Develop awareness of incident response terminology and best practices.
  • Understand the role of incident management in maintaining confidentiality, integrity, and availability.
  • Explore organisational responsibilities for incident preparedness and reporting.
  • Recognise the relationship between incident management and risk management processes.

Incident Categorization and Prioritisation

  • Learn techniques to classify incidents based on severity, impact, and urgency.
  • Understand methods for prioritising incidents to ensure timely response.
  • Develop skills to assess incident criticality in relation to business objectives.
  • Identify key indicators for escalating incidents effectively.
  • Apply frameworks for categorisation in line with ISO/IEC 27035 standards.
  • Ensure alignment of incident priorities with organisational risk appetite.
  • Promote efficient resource allocation during incident response.

Developing Incident Response Plans

  • Understand the components of a comprehensive incident response plan.
  • Learn to design plans tailored to organisational structure and risks.
  • Establish procedures for reporting, tracking, and documenting incidents.
  • Incorporate risk assessment and mitigation strategies into response plans.
  • Ensure plans include communication protocols for stakeholders.
  • Develop strategies for continuous improvement of incident response procedures.
  • Align plans with compliance, regulatory, and legal requirements.

Establishing Incident Handling Teams

  • Learn to define roles and responsibilities within incident response teams.
  • Develop coordination strategies among cross-functional team members.
  • Understand the importance of team training and preparedness.
  • Establish clear communication channels for internal and external stakeholders.
  • Assign responsibilities for incident detection, analysis, containment, and recovery.
  • Promote collaboration between technical and managerial personnel.
  • Ensure teams follow established policies and procedures during incidents.

Incident Detection and Analysis

  • Identify methods and tools for effective incident detection.
  • Analyse incidents to determine root causes and scope of impact.
  • Develop skills in monitoring systems and identifying anomalies.
  • Learn techniques for evidence collection and preservation.
  • Assess potential threats and vulnerabilities related to incidents.
  • Prioritise incident handling based on analysis outcomes.
  • Ensure accurate documentation to support audits and investigations.

Incident Containment and Eradication

  • Implement strategies to contain the impact of security incidents.
  • Apply technical and administrative measures to prevent further damage.
  • Develop procedures for eliminating threats and vulnerabilities.
  • Coordinate with stakeholders to maintain operational continuity.
  • Ensure containment actions are proportionate to incident severity.
  • Monitor and validate the effectiveness of eradication measures.
  • Integrate lessons learned into future incident prevention plans.

Incident Recovery and Post-Incident Review

  • Restore affected systems and services efficiently after an incident.
  • Conduct post-incident reviews to evaluate response effectiveness.
  • Identify gaps and areas for improvement in incident handling processes.
  • Document findings for organisational learning and compliance purposes.
  • Implement recommendations to enhance future incident preparedness.
  • Communicate lessons learned to relevant stakeholders.
  • Strengthen organisational resilience against recurring incidents.

Legal, Regulatory, and Compliance Aspects of Incident Management

  • Understand legal and regulatory obligations related to information security incidents.
  • Ensure compliance with industry standards and organisational policies.
  • Learn to report incidents to regulatory authorities where required.
  • Incorporate compliance considerations into incident response plans.
  • Mitigate legal and financial risks arising from security incidents.
  • Maintain documentation to support audits and investigations.
  • Promote accountability and transparency in incident management processes.

Continuous Improvement and Lessons Learned

  • Establish mechanisms for capturing lessons from incidents.
  • Analyse trends to prevent future incidents and improve response strategies.
  • Update incident response plans based on post-incident evaluations.
  • Foster a culture of continuous improvement within the organisation.
  • Encourage team feedback and knowledge sharing for enhanced readiness.
  • Integrate insights into risk management and ISMS practices.
  • Promote proactive measures to reduce the likelihood and impact of incidents.

After completing the ICTQual ISO/IEC 27035 Information Security Incident Management Lead Implementer Course, learners can progress into advanced cybersecurity, incident response, and information security governance pathways that build stronger technical and strategic expertise.

  • ISO/IEC 27001 Information Security Management System (ISMS) Lead Implementer for broader security governance and organisational compliance.
  • Advanced Incident Response & Digital Forensics Certifications focusing on cyber investigations, malware analysis, and threat containment.
  • SOC (Security Operations Center) Analyst Training for real-time monitoring, threat detection, and incident handling roles.
  • Cyber Threat Intelligence Programs to enhance skills in identifying, analysing, and predicting cyber threats.
  • ISO/IEC 27033 Network Security Lead Implementer for strengthening network protection and secure infrastructure design.
  • ISO 31000 Risk Management Lead Implementer to integrate risk-based decision-making into cybersecurity operations.
  • Senior Cybersecurity Roles such as Incident Response Manager, Cybersecurity Analyst, Information Security Officer, or SOC Manager.
  • Consultancy and Advisory Careers in cybersecurity incident management, risk response planning, and organisational resilience.
  • Higher Education Pathways in cybersecurity, digital forensics, information systems, or computer science.

FAQs

This course is suitable for professionals involved in information security, risk management, compliance, IT governance, and cybersecurity roles. It is ideal for individuals responsible for leading and implementing risk management initiatives within their organizations.

Completing the ISO/IEC 27005 Lead Implementer course equips learners with practical skills to effectively manage information security risks within their organizations. It enhances career prospects, demonstrates expertise in risk management, and helps organizations strengthen their security posture.

ICTQual ISO/IEC 27035 Information Security Incident Management Lead Implementer Course is 5 days training program. As this Training program have mandatory assessment which will be conducted through Approved Training Centres.

ICTQual ISO/IEC 27035 Information Security Incident Management Lead Implementer Course is offered in various formats, including online, in-person, or a combination of both. Learners can choose the format that best fits their schedule and learning preferences. But final decision is made by ATC.

Yes, the ICTQual ISO/IEC 27035 Information Security Incident Management Lead Implementer Course is an assessment-based qualification. Learners are required to complete mandatory assessments consisting of 100 multiple-choice questions (MCQs). A minimum score of 75% is required to successfully pass the assessments and achieve the qualification.