ICTQual ISO/IEC 27035 Information Security Incident Management Foundation Course

The ICTQual ISO/IEC 27035 Information Security Incident Management Foundation Course is designed to provide learners with a clear understanding of how organisations manage and respond to information security incidents in line with the ISO/IEC 27035 standard. This internationally recognised framework focuses on establishing effective processes for detecting, reporting, assessing, and responding to security incidents in a structured and timely manner.

This foundation course introduces learners to the key principles of incident management, including incident identification, classification, response coordination, communication procedures, and recovery planning. Learners gain essential knowledge of how organisations can minimise the impact of security breaches, protect critical information assets, and ensure continuous improvement in their security response capabilities. The course also highlights the importance of preparedness, teamwork, and documentation in managing cyber security incidents effectively.

Upon completion, learners will have a solid understanding of ISO/IEC 27035 principles and their practical application within organisational security frameworks. The course is suitable for IT professionals, security analysts, compliance officers, and individuals seeking to develop expertise in incident response and cyber security management. It supports professional development by enhancing analytical and response skills, improving organisational resilience, and promoting effective strategies for managing and recovering from information security incidents in today’s evolving digital threat environment.

Course overview

ISO/IEC 27035 Information Security Incident Management Foundation Course

To enrol in ICTQual ISO/IEC 27035 Information Security Incident Management Foundation Course, learners must meet the following entry requirements:

  • Age Requirement: Learners should be 18 years or older, ensuring the maturity and professionalism needed for roles in information security incident management.
  • Educational Background: Learners should hold at least a high school diploma (Level 3 qualification) or equivalent. Some institutions may prefer candidates with background in information technology, computer science, cybersecurity, or related fields.
  • Professional Experience: Prior experience in information security, IT support, network administration, system administration, or cybersecurity roles is beneficial. This experience helps learners relate theoretical concepts to practical incident management scenarios.
  • English Proficiency: As the course is typically delivered in English, learners should demonstrate sufficient English proficiency, verified through previous academic qualifications or standardised language tests.
  • Additional Requirement: Learners should have a genuine interest in information security incident management and a commitment to professional growth. Active engagement in course activities and learning exercises is essential for success.

This qualification, the ICTQual ISO/IEC 27035 Information Security Incident Management Foundation Course, consists of 10 mandatory units.

  1. Introduction to Information Security Incident Management
  2. Key Concepts and Terminology
  3. ISO/IEC 27035 Framework
  4. Incident Management Processes
  5. Incident Classification and Prioritization
  6. Incident Handling Procedures
  7. Incident Reporting and Communication
  8. Incident Management Tools and Technologies
  9. Incident Management Best Practices
  10. Continuous Improvement

The ICTQual ISO/IEC 27035 Information Security Incident Management Foundation Course equips learners with the knowledge and practical skills to manage information security incidents effectively.

Introduction to Information Security Incident Management

  • Understand the importance of incident management in protecting organisational information assets.
  • Recognise the objectives and benefits of implementing effective incident management processes.
  • Identify roles and responsibilities of personnel involved in incident response.
  • Gain awareness of legal, regulatory, and ethical considerations related to incidents.
  • Understand the impact of security incidents on business continuity and reputation.
  • Learn how proactive incident management supports organisational resilience.

Key Concepts and Terminology

  • Understand essential terminology such as incident, event, breach, threat, and vulnerability.
  • Explore the distinction between incidents and security events.
  • Gain familiarity with key concepts of risk, impact, and likelihood in incident management.
  • Recognise the importance of consistent terminology for reporting and analysis.
  • Learn to communicate incident-related information clearly within professional contexts.
  • Develop foundational knowledge for understanding ISO/IEC 27035 standards.

ISO/IEC 27035 Framework

  • Understand the structure, scope, and objectives of the ISO/IEC 27035 standard.
  • Learn how ISO/IEC 27035 integrates with ISO/IEC 27001 and other security standards.
  • Explore principles and processes for effective incident management.
  • Recognise benefits of adopting standardised incident management frameworks.
  • Gain skills to implement ISO/IEC 27035 in organisational settings.
  • Learn to evaluate and improve existing incident management processes.

Incident Management Processes

  • Understand the lifecycle of incident management, including detection, response, recovery, and closure.
  • Learn procedures for documenting, tracking, and analysing incidents.
  • Recognise the importance of coordination among teams during incident handling.
  • Develop skills to manage multiple incidents concurrently.
  • Learn how to integrate incident management with organisational policies and ISMS.
  • Gain awareness of compliance requirements related to incident management.

Incident Classification and Prioritisation

  • Learn methods to categorise incidents based on type, severity, and impact.
  • Understand how to prioritise incidents to allocate resources effectively.
  • Develop skills to assess the urgency and business impact of incidents.
  • Recognise the importance of clear classification for reporting and analysis.
  • Learn to create incident prioritisation frameworks aligned with organisational goals.
  • Gain practical knowledge for managing incidents efficiently under pressure.

Incident Handling Procedures

  • Explore step-by-step procedures for containing, investigating, and resolving incidents.
  • Learn techniques for root cause analysis and identifying contributing factors.
  • Understand methods to minimise data loss and operational disruption.
  • Recognise the importance of following standard operating procedures for consistency.
  • Gain skills to coordinate incident response with internal and external stakeholders.
  • Develop the ability to implement corrective and preventive actions.

Incident Reporting and Communication

  • Understand best practices for documenting and reporting incidents accurately.
  • Learn how to communicate effectively with management, teams, and external parties.
  • Explore methods for maintaining transparency while protecting sensitive information.
  • Recognise the importance of timely communication in incident response.
  • Gain skills to produce clear, actionable incident reports.
  • Learn techniques to raise organisational awareness of recurring incident patterns.

Incident Management Tools and Technologies

  • Gain knowledge of software tools and technologies used for incident detection and response.
  • Learn how to utilise security information and event management (SIEM) systems.
  • Understand the role of automated monitoring, alerts, and ticketing systems.
  • Recognise advantages of integrating tools for efficient incident management.
  • Develop skills to evaluate and select tools suitable for organisational needs.
  • Gain practical experience in leveraging technology to enhance incident handling.

Incident Management Best Practices

  • Learn industry-recognised best practices for effective incident response.
  • Understand procedures for documenting lessons learned and post-incident reviews.
  • Explore strategies for minimising future risks and vulnerabilities.
  • Recognise the importance of continuous training and awareness programs.
  • Develop skills to maintain compliance with standards and regulations.
  • Gain knowledge to establish a proactive, resilient incident management culture.

Continuous Improvement

  • Understand the role of continuous improvement in incident management processes.
  • Learn to evaluate incident response performance and identify gaps.
  • Explore methods for updating procedures and controls based on lessons learned.
  • Recognise the importance of integrating feedback into future incident planning.
  • Develop skills to foster a culture of ongoing learning and improvement.
  • Ensure compliance with evolving ISO/IEC standards and organisational requirements.

Completing the ICTQual ISO/IEC 27035 Information Security Incident Management Foundation Course equips learners with essential knowledge and practical skills to manage information security incidents effectively. The qualification provides a foundation for advanced professional development, career growth, and international recognition in IT security and incident management.

  • Advanced Incident Management qualifications to develop deeper expertise in ISO/IEC 27035 implementation and response planning.
  • ISO/IEC 27001 Lead Auditor Training to gain professional auditing skills for information security management systems.
  • Cybersecurity and SOC Analyst Certifications focusing on real-time threat detection, monitoring, and response operations.
  • Incident Response Specialist Roles within organisations managing and resolving security breaches and cyber threats.
  • Information Security Analyst Careers focused on protecting systems, investigating incidents, and strengthening organisational defences.
  • Digital Forensics Pathways to develop skills in investigating cyber incidents and analysing digital evidence.
  • Higher Education Opportunities in cybersecurity, information technology, computer science, or digital forensics.
  • Professional Development in IT Leadership roles focused on building resilient incident response strategies and improving organisational cyber preparedness.

FAQs

This course is suitable for individuals interested in pursuing a career in information security incident management or seeking to enhance their expertise in this field. It is ideal for IT professionals, cybersecurity analysts, incident responders, and anyone responsible for managing security incidents within organizations.

Graduates of the course can pursue various career opportunities in information security incident management, including roles such as incident manager, incident responder, security analyst, SOC analyst, and more.

ICTQual ISO/IEC 27035 Information Security Incident Management Foundation Course is 5 Dyas Training program . As this Training program have mandatory assessment which will be conducted through Approved Training Centres.

ICTQual ISO/IEC 27035 Information Security Incident Management Foundation Course course is offered in various formats, including online, in-person, or a combination of both. Learners can choose the format that best fits their schedule and learning preferences. But final decision is made by ATC.

Yes, the ICTQual ISO/IEC 27035 Information Security Incident Management Foundation Course is an assessment-based qualification. Learners are required to complete mandatory assessments consisting of 100 multiple-choice questions (MCQs). A minimum score of 75% is required to successfully pass the assessments and achieve the qualification.