ICTQual ISO/IEC 27035 Information Security Incident Management Foundation Course

The ISO/IEC 27035 Information Security Incident Management Foundation Course is a specialized training program aimed at providing participants with a comprehensive understanding of information security incident management based on the ISO/IEC 27035 standard. ISO/IEC 27035 is an internationally recognized standard that provides guidelines and best practices for establishing, implementing, and improving incident management processes within organizations to effectively respond to information security incidents.

Participants are introduced to the ISO/IEC 27035 standard, its purpose, scope, and relationship to other standards within the ISO/IEC 27000 series. They gain an understanding of the importance of information security incident management and the role ISO/IEC 27035 plays in helping organizations establish structured incident management processes.

The course covers fundamental concepts related to information security incident management, such as incident identification, classification, handling, response, and recovery. Participants learn how to effectively detect, assess, and respond to various types of security incidents, ranging from cyberattacks and data breaches to system vulnerabilities and policy violations.

Participants explore the incident management process defined in ISO/IEC 27035 in detail. They gain insights into the steps involved in establishing an incident management framework, preparing for incidents, detecting and reporting incidents, assessing and responding to incidents, and recovering from incidents. They also learn how to document and analyze incidents to prevent future occurrences.

Participants discover the benefits of adopting ISO/IEC 27035 for their organizations, including improved incident detection and response capabilities, reduced incident impact and duration, enhanced stakeholder confidence, regulatory compliance, and alignment with international best practices. They understand how ISO/IEC 27035 can help organizations effectively manage information security incidents and minimize their potential impact on business operations.

ISO/IEC 27035 Information Security Incident Management Foundation Course equips participants with the essential knowledge and skills to understand, implement, and improve information security incident management processes based on the ISO/IEC 27035 standard. By mastering the principles and requirements of ISO/IEC 27035, participants can contribute to the effective detection, response, and recovery from information security incidents within their organizations.

Course overview

Information Security Incident Management Foundation Course

To enrol in ICTQual ISO/IEC 27035 Information Security Incident Management Foundation Course, learner must meet the following entry requirements:

  • Age Requirement: Learners should be 18 years or older, ensuring the maturity and professionalism needed for roles in information security incident management.
  • Educational Background:Learners should hold at least a high school diploma (Level 3 qualification) or equivalent. Some institutions may prefer candidates with a degree or background in information technology, computer science, cybersecurity, or related fields.
  • Professional Experience: Prior experience in information security, IT support, network administration, system administration, or cybersecurity roles is beneficial. This experience helps learners relate theoretical concepts to practical incident management scenarios.
  • English Proficiency: As the course is typically delivered in English, learners should demonstrate sufficient English proficiency, verified through previous academic qualifications or standardised language tests.
  • Additional Requirement: Learners should have a genuine interest in information security incident management and a commitment to professional growth. Active engagement in course activities and learning exercises is essential for success.
  • Technical Knowledge: Learners should have a basic understanding of IT concepts, computer systems, and networking terminology. Proficiency in using computers, software applications, and internet browsers is expected for online learning and accessing course materials.

This qualification, the ICTQual ISO/IEC 27035 Information Security Incident Management Foundation Course, consists of 10 mandatory units.

  1. Introduction to Information Security Incident Management
  2. Key Concepts and Terminology
  3. ISO/IEC 27035 Framework
  4. Incident Management Processes
  5. Incident Classification and Prioritization
  6. Incident Handling Procedures
  7. Incident Reporting and Communication
  8. Incident Management Tools and Technologies
  9. Incident Management Best Practices
  10. Continuous Improvement

The ICTQual ISO/IEC 27035 Information Security Incident Management Foundation Course equips learners with the knowledge and practical skills to manage information security incidents effectively. Each unit combines theory with practical application, preparing learners for professional roles in IT security, incident management, and cybersecurity operations.

Introduction to Information Security Incident Management

  • Understand the importance of incident management in protecting organisational information assets.
  • Recognise the objectives and benefits of implementing effective incident management processes.
  • Identify roles and responsibilities of personnel involved in incident response.
  • Gain awareness of legal, regulatory, and ethical considerations related to incidents.
  • Understand the impact of security incidents on business continuity and reputation.
  • Learn how proactive incident management supports organisational resilience.

Key Concepts and Terminology

  • Understand essential terminology such as incident, event, breach, threat, and vulnerability.
  • Explore the distinction between incidents and security events.
  • Gain familiarity with key concepts of risk, impact, and likelihood in incident management.
  • Recognise the importance of consistent terminology for reporting and analysis.
  • Learn to communicate incident-related information clearly within professional contexts.
  • Develop foundational knowledge for understanding ISO/IEC 27035 standards.

ISO/IEC 27035 Framework

  • Understand the structure, scope, and objectives of the ISO/IEC 27035 standard.
  • Learn how ISO/IEC 27035 integrates with ISO/IEC 27001 and other security standards.
  • Explore principles and processes for effective incident management.
  • Recognise benefits of adopting standardised incident management frameworks.
  • Gain skills to implement ISO/IEC 27035 in organisational settings.
  • Learn to evaluate and improve existing incident management processes.

Incident Management Processes

  • Understand the lifecycle of incident management, including detection, response, recovery, and closure.
  • Learn procedures for documenting, tracking, and analysing incidents.
  • Recognise the importance of coordination among teams during incident handling.
  • Develop skills to manage multiple incidents concurrently.
  • Learn how to integrate incident management with organisational policies and ISMS.
  • Gain awareness of compliance requirements related to incident management.

Incident Classification and Prioritisation

  • Learn methods to categorise incidents based on type, severity, and impact.
  • Understand how to prioritise incidents to allocate resources effectively.
  • Develop skills to assess the urgency and business impact of incidents.
  • Recognise the importance of clear classification for reporting and analysis.
  • Learn to create incident prioritisation frameworks aligned with organisational goals.
  • Gain practical knowledge for managing incidents efficiently under pressure.

Incident Handling Procedures

  • Explore step-by-step procedures for containing, investigating, and resolving incidents.
  • Learn techniques for root cause analysis and identifying contributing factors.
  • Understand methods to minimise data loss and operational disruption.
  • Recognise the importance of following standard operating procedures for consistency.
  • Gain skills to coordinate incident response with internal and external stakeholders.
  • Develop the ability to implement corrective and preventive actions.

Incident Reporting and Communication

  • Understand best practices for documenting and reporting incidents accurately.
  • Learn how to communicate effectively with management, teams, and external parties.
  • Explore methods for maintaining transparency while protecting sensitive information.
  • Recognise the importance of timely communication in incident response.
  • Gain skills to produce clear, actionable incident reports.
  • Learn techniques to raise organisational awareness of recurring incident patterns.

Incident Management Tools and Technologies

  • Gain knowledge of software tools and technologies used for incident detection and response.
  • Learn how to utilise security information and event management (SIEM) systems.
  • Understand the role of automated monitoring, alerts, and ticketing systems.
  • Recognise advantages of integrating tools for efficient incident management.
  • Develop skills to evaluate and select tools suitable for organisational needs.
  • Gain practical experience in leveraging technology to enhance incident handling.

Incident Management Best Practices

  • Learn industry-recognised best practices for effective incident response.
  • Understand procedures for documenting lessons learned and post-incident reviews.
  • Explore strategies for minimising future risks and vulnerabilities.
  • Recognise the importance of continuous training and awareness programs.
  • Develop skills to maintain compliance with standards and regulations.
  • Gain knowledge to establish a proactive, resilient incident management culture.

Continuous Improvement

  • Understand the role of continuous improvement in incident management processes.
  • Learn to evaluate incident response performance and identify gaps.
  • Explore methods for updating procedures and controls based on lessons learned.
  • Recognise the importance of integrating feedback into future incident planning.
  • Develop skills to foster a culture of ongoing learning and improvement.
  • Ensure compliance with evolving ISO/IEC standards and organisational requirements.

Completing the ICTQual ISO/IEC 27035 Information Security Incident Management Foundation Course equips learners with essential knowledge and practical skills to manage information security incidents effectively. The qualification provides a foundation for advanced professional development, career growth, and international recognition in IT security and incident management.

Progression to Advanced Certifications

  • Learners can pursue higher-level qualifications such as ISO/IEC 27035 Practitioner, ISO/IEC 27001 Lead Implementer, or ISO/IEC 27001 Lead Auditor.
  • Advanced certifications enhance expertise in incident response, security auditing, and risk management.
  • Specialised courses in cybersecurity, digital forensics, and IT security auditing are available.
  • Learners can explore cloud security, ethical hacking, and compliance management certifications.
  • Continuous learning ensures understanding of evolving ISO/IEC standards.
  • Advanced certifications strengthen eligibility for senior IT security roles.
  • Learners gain credibility for handling complex security incidents.
  • Opportunities exist for cross-disciplinary certifications combining risk, security, and compliance.

Career Opportunities in Incident Management

  • Graduates can pursue roles such as Information Security Incident Analyst, IT Security Officer, Incident Response Specialist, or Cybersecurity Consultant.
  • Opportunities span IT, finance, healthcare, government, and corporate sectors.
  • Career growth is possible in both technical and managerial positions depending on experience.
  • Freelance or consultancy roles are available for implementing incident management frameworks.
  • Learners can specialise in threat detection, vulnerability management, and incident coordination.
  • Roles in cybersecurity operations centres (CSOCs) become accessible.
  • Professionals can advance to strategic positions in risk and compliance teams.
  • Certification enhances employability and global mobility.

Integration with Information Security Management Systems (ISMS)

  • Learners can align incident management processes with organisational ISMS frameworks.
  • Skills gained support broader information security strategies and compliance initiatives.
  • Integration improves business continuity and organisational resilience.
  • Professionals learn to incorporate policies, procedures, and regulatory requirements into daily operations.
  • Incident management becomes part of a proactive risk management culture.
  • Learners gain confidence coordinating between IT and management teams.
  • Integration ensures measurable and consistent incident handling processes.
  • Supports organisational preparedness for audits and certification requirements.

Professional Recognition and Credibility

  • The ICTQual ISO/IEC 27035 certification is recognised internationally.
  • Demonstrates competence in managing incidents according to ISO/IEC standards.
  • Recognition by professional bodies enhances networking and career opportunities.
  • Employers value certified professionals for protecting organisational data and infrastructure.
  • Enhances credibility for consulting, advisory, and leadership roles.
  • Certification signals commitment to industry best practices.
  • Builds a professional profile respected by peers and senior management.
  • Supports eligibility for specialised roles in compliance, risk, and cybersecurity.

Global Opportunities

  • Learners can work in multinational organisations and global IT environments.
  • Opens doors to international career mobility in incident management and cybersecurity.
  • Professionals can handle incidents across diverse technological and regulatory contexts.
  • Certification enhances access to senior management, consultancy, and strategic roles.
  • Graduates are equipped for remote, hybrid, or cross-border incident management positions.
  • Improves opportunities in sectors like finance, healthcare, and critical infrastructure.
  • Recognised qualification aids in securing projects with global compliance requirements.
  • Supports lifelong career advancement in international IT security domains.

Continuous Professional Development (CPD)

  • Encourages ongoing learning through workshops, seminars, and online training.
  • Helps learners refine skills in incident detection, reporting, response, and prevention.
  • Ensures career longevity in a rapidly evolving cybersecurity landscape.
  • CPD strengthens eligibility for promotions and senior incident management roles.
  • Provides exposure to emerging threats, technologies, and mitigation strategies.
  • Supports participation in professional forums and industry networks.
  • Encourages proactive development of personal and organisational expertise.
  • Enhances credibility and competence in continuous learning culture.

Practical Application and Leadership Skills

  • Learners gain hands-on experience with real-world incident scenarios and tools.
  • Develop leadership skills in coordinating incident response teams.
  • Enhance communication skills for internal and external reporting.
  • Make informed decisions under high-pressure conditions.
  • Learn to apply procedures consistently to maintain operational continuity.
  • Gain confidence in guiding teams and mentoring junior staff.
  • Practical exercises bridge theory with organisational incident response.
  • Prepares learners for immediate contribution to professional incident management.

Continuous Improvement and Organisational Impact

  • Evaluate and improve incident management processes regularly.
  • Conduct post-incident reviews to identify lessons learned.
  • Implement improvements to enhance business resilience and security posture.
  • Advise on policies, controls, and preventive measures.
  • Support compliance with evolving ISO/IEC standards.
  • Encourage a culture of proactive security and risk awareness.
  • Drive measurable impact on organisational security performance.
  • Continuous improvement supports long-term career development and leadership readiness.

FAQs

This course is suitable for individuals interested in pursuing a career in information security incident management or seeking to enhance their expertise in this field. It is ideal for IT professionals, cybersecurity analysts, incident responders, and anyone responsible for managing security incidents within organizations.

Graduates of the course can pursue various career opportunities in information security incident management, including roles such as incident manager, incident responder, security analyst, SOC analyst, and more.

ICTQual ISO/IEC 27035 Information Security Incident Management Foundation Course is 5 Dyas Training program . As this Training program have mandatory assessment which will be conducted through Approved Training Centres.

ICTQual ISO/IEC 27035 Information Security Incident Management Foundation Course course is offered in various formats, including online, in-person, or a combination of both. Participants can choose the format that best fits their schedule and learning preferences. But final decision is made by ATC.

Yes, assessments include quizzes consisting of 100 multiple-choice questions (MCQs). These assessments are designed to evaluate participants’ understanding of the course material and their ability to apply concepts in practical situations. A minimum score of 75% is required to pass the assessments.