ICTQual Level 4 Award in Soft Skills Train the Trainer

In today’s competitive professional world, the ability to teach, motivate, and communicate effectively is more valuable than ever. The ICTQual Level 4 Award in Soft Skills Train the Trainer is a globally recognised qualification designed to help learners become confident, competent, and inspiring soft skills trainers. This course provides a strong foundation in training delivery, communication techniques, and interpersonal development essential for anyone looking to advance in leadership, education, or corporate training roles.

Through this qualification, learners will explore practical methods to design, deliver, and evaluate engaging training sessions that improve workplace performance. The course focuses on key soft skills such as communication, teamwork, emotional intelligence, problem-solving, and presentation. Learners also gain expertise in understanding diverse learning styles, managing group dynamics, and creating positive learning environments.

The ICTQual Soft Skills Train the Trainer qualification is ideal for professionals in HR, management, coaching, or education who want to enhance their ability to train and influence others effectively. Whether you are a new trainer or an experienced professional, this programme equips you with the tools to deliver impactful training that inspires real change.

Upon completion, learners receive a UK-accredited, internationally recognised certification, opening doors to exciting career opportunities in training, coaching, and leadership development. Build your professional credibility, empower others, and achieve your full potential with the ICTQual Level 4 Award in Soft Skills Train the Trainer your pathway to becoming a dynamic and effective trainer.

Course overview

Soft Skills Train the Trainer

To enrol in ICTQual Level 4 Award in Soft Skills Train the Trainer, learner must meet the following entry requirements:

  • Age Requirement: Learners must be 18 years of age or above at the time of enrolment. This ensures they possess the maturity and understanding required to participate in professional-level training activities.
  • Educational Background:Learners should hold at least a Level 3 qualification, a high school diploma, or an equivalent international qualification. Although not mandatory, having a bachelor’s degree or higher in a related field such as education, business, or management can be beneficial.
  • Professional Experience: While prior experience is not compulsory, learners with relevant experience in leadership, HR, education, or training roles are encouraged to apply. Previous involvement in coaching, mentoring, or facilitation will enhance understanding and application of the course content.
  • English Proficiency: As the course is delivered in English, learners should have a good standard of spoken and written English. Applicants may need to provide evidence of proficiency through prior qualifications or language assessments if English is not their first language.
  • Additional Requirement: Learners should show a genuine interest in training, coaching, and continuous development. A proactive attitude and willingness to engage in reflective learning will contribute significantly to their success in this qualification.
  • Soft Skills Proficiency: Since the qualification focuses on interpersonal and communication development, learners should demonstrate basic competence in communication, teamwork, empathy, and problem-solving. A passion for guiding and motivating others is highly valued.

This qualification, the ICTQual Level 4 Award in Soft Skills Train the Trainer, consists of 10 mandatory units.

  1. Introduction to Soft Skills Training
  2. Adult Learning Principles
  3. Training Needs Analysis
  4. Training Design and Development
  5. Facilitation and Delivery Techniques
  6. Assessment and Evaluation
  7. Ethical Considerations in Training
  8. Technology in Training
  9. Continuous Professional Development
  10. Capstone Project or Practicum

The ICTQual Level 4 Award in Soft Skills Train the Trainer helps learners build essential expertise in designing, delivering, and evaluating soft skills training. By the end of the programme, learners will have the confidence and competence to inspire others through engaging and effective training delivery while maintaining professionalism and ethical integrity.

Introduction to Soft Skills Training

  • Understand the concept and importance of soft skills in personal and professional success.
  • Explore the trainer’s role in enhancing communication, teamwork, and collaboration.
  • Identify key soft skills that influence performance and workplace culture.
  • Recognise the difference between technical skills and behavioural competencies.
  • Understand the relevance of soft skills training across various industries.
  • Develop awareness of emotional intelligence and self-management in training.
  • Build confidence in taking on the role of a soft skills trainer and facilitator.

Adult Learning Principles

  • Understand how adults learn and what motivates them to participate in training.
  • Explore major adult learning theories, including experiential and self-directed learning.
  • Identify techniques for engaging adult learners through active participation.
  • Recognise the importance of learner experience, autonomy, and self-reflection.
  • Apply adult learning principles to design inclusive and effective sessions.
  • Adapt training strategies to different learning preferences and cultural backgrounds.
  • Build the ability to create a learner-centred, supportive training environment.

Training Needs Analysis

  • Learn to conduct a structured Training Needs Analysis within an organisation.
  • Identify performance gaps and align training objectives with business goals.
  • Develop the ability to collect and analyse data using interviews, surveys, and feedback.
  • Understand how to prioritise learning needs based on skill gaps and performance data.
  • Create professional TNA reports with actionable recommendations.
  • Build the confidence to present findings and solutions to stakeholders.
  • Use insights to design impactful and relevant soft skills training programmes.

Training Design and Development

  • Design structured and engaging training sessions tailored to learner needs.
  • Develop measurable learning outcomes and clear session objectives.
  • Create lesson plans that integrate discussions, group work, and real-life case studies.
  • Understand the importance of flow, timing, and sequencing in training design.
  • Use creative tools and storytelling to make learning memorable.
  • Ensure inclusivity and accessibility in content and delivery style.
  • Adapt materials for online, blended, and face-to-face learning environments.

Facilitation and Delivery Techniques

  • Master effective facilitation and presentation techniques for diverse audiences.
  • Learn to manage group dynamics and encourage active participation.
  • Develop confidence in delivering engaging workshops and role-plays.
  • Understand strategies for handling challenging learners with professionalism.
  • Enhance communication through positive body language and tone.
  • Use interactive questioning and feedback to maintain learner engagement.
  • Build rapport and trust to create a motivating learning environment.

Assessment and Evaluation

  • Learn how to design fair and meaningful assessment methods.
  • Understand formative and summative evaluation approaches in training.
  • Develop tools to measure learning outcomes and training effectiveness.
  • Collect and interpret feedback from participants for continuous improvement.
  • Reflect on training sessions to enhance delivery and content design.
  • Apply evaluation models to assess return on investment (ROI) in training.
  • Document outcomes through professional reports and reflective statements.

Ethical Considerations in Training

  • Understand ethical principles and responsibilities within the training profession.
  • Recognise issues related to confidentiality, fairness, and learner welfare.
  • Promote equality, diversity, and inclusion in all training sessions.
  • Handle sensitive topics and feedback with empathy and professionalism.
  • Build trust and credibility through honesty, respect, and integrity.
  • Understand the impact of ethical behaviour on learner engagement.
  • Commit to maintaining professional standards throughout your career.

Technology in Training

  • Explore how digital tools and platforms enhance modern training delivery.
  • Use online learning platforms, LMS systems, and presentation tools effectively.
  • Develop interactive e-learning materials and multimedia resources.
  • Learn strategies to engage and motivate virtual learners.
  • Ensure professionalism, data security, and online etiquette in digital training.
  • Combine technology with traditional methods for blended learning.
  • Gain confidence in delivering virtual workshops and webinars.

Continuous Professional Development (CPD)

  • Understand the importance of CPD in maintaining training excellence.
  • Set personal and professional development goals for ongoing improvement.
  • Reflect on strengths, weaknesses, and areas for future growth.
  • Explore opportunities for networking, advanced training, and mentoring.
  • Keep updated with evolving trends in education and leadership training.
  • Develop a lifelong learning mindset for sustained professional success.
  • Maintain a CPD portfolio to track progress and achievements.

Capstone Project or Practicum

  • Apply all knowledge and skills gained throughout the qualification.
  • Design and deliver a complete soft skills training session or workshop.
  • Demonstrate practical competence in facilitation, communication, and assessment.
  • Receive constructive feedback from trainers, peers, and assessors.
  • Reflect critically on your performance and identify key learning outcomes.
  • Showcase your ability to integrate theory with professional practice.
  • Build a strong professional portfolio to support your career as a certified trainer.

The ICTQual Level 4 Award in Soft Skills Train the Trainer opens diverse opportunities for learners seeking to advance in professional training, facilitation, and leadership. This qualification serves as a strong foundation for both academic progression and career growth in the field of training and development.

Progression to Advanced Qualifications

  • Learners can advance to higher-level qualifications such as the ICTQual Level 5 Diploma in Leadership and Management or the Level 5 Diploma in Education and Training.
  • These programmes deepen understanding of leadership, adult learning, and organisational behaviour.
  • Learners can also specialise in areas such as Instructional Design, Professional Coaching, or Organisational Development.
  • Completing a higher-level diploma strengthens strategic and analytical skills essential for senior training roles.
  • The award can also serve as a stepping stone towards university-level education or globally recognised professional certifications.

Career Advancement Opportunities

  • Graduates can pursue dynamic roles such as Soft Skills Trainer, Corporate Learning Specialist, Training Consultant, or L&D Officer.
  • The qualification provides the skills to design, deliver, and evaluate effective soft skills programmes for diverse audiences.
  • Industries including education, business, healthcare, and public services actively seek qualified trainers.
  • Learners may choose to work independently as freelance trainers or corporate consultants.
  • This qualification enhances employability and credibility in both local and international job markets.

Pathways to Professional Recognition

  • The ICTQual qualification strengthens professional credibility within the training and human development sectors.
  • Learners may apply for membership with recognised professional bodies related to learning and performance.
  • The qualification showcases a learner’s dedication to maintaining high training standards and ethical practices.
  • It enhances their professional portfolio, increasing visibility and opportunities for career progression.
  • International recognition ensures greater access to global career pathways and professional networks.

Continuous Professional Development (CPD)

  • Learners are encouraged to engage in CPD through workshops, seminars, and professional training events.
  • Continuing development helps trainers stay updated with modern training methodologies and digital learning tools.
  • Learners can also join professional associations, mentoring networks, and reflective learning groups.
  • CPD activities ensure trainers remain competent, confident, and capable of adapting to changing learner needs.
  • ICTQual-qualified trainers often become advocates for continuous learning within their organisations.

Global Opportunities and Career Expansion

  • The ICTQual Level 4 Award holds international recognition, opening doors to global career opportunities.
  • Qualified trainers can work in corporate, academic, and consulting environments across various countries.
  • Soft skills trainers are in high demand globally, particularly in leadership, communication, and customer service sectors.
  • Learners may also deliver online training and international workshops to cross-cultural audiences.
  • This qualification supports a flexible, portable, and future-focused career in the global training and development industry.

FAQs

This course is suitable for aspiring or experienced trainers, educators, HR professionals, or anyone interested in developing their skills in soft skills training. Whether you’re new to training or seeking to enhance your existing expertise, this course provides valuable insights and practical tools for success.

Graduates can pursue careers as Soft Skills Trainers, Learning and Development Officers, Corporate Coaches, or Training Consultants. The qualification is internationally recognised and opens doors to career advancement in both public and private sectors, as well as freelance and consultancy work.

Level 4 Award in Soft Skills Train the Trainer is 5 Days Training program . As this Training program have mandatory assessment which will be conducted through Approved Training Centres.

Level 4 Award in Soft Skills Train the Trainer course is offered in various formats, including online, in-person, or a combination of both. Participants can choose the format that best fits their schedule and learning preferences. But final decision is made by ATC.

Yes, assessments include quizzes consisting of 100 multiple-choice questions (MCQs). These assessments are designed to evaluate participants’ comprehension of course material and their capacity to apply concepts in practical situations. It is mandatory to pass assessments with a minimum score of 75%