ICTQual Level 4 Award in Community and Institutional Pharmacy

Learning Outcomes for the Study Units:

1. Pharmaceutical Care and Medication Management

• Understand Pharmaceutical Care Principles: Demonstrate a comprehensive understanding of pharmaceutical care concepts, including patient-centered care and medication management strategies.
• Conduct Medication Reviews: Perform thorough medication reviews, assessing the appropriateness, efficacy, and safety of prescribed therapies.
• Implement Medication Therapy Management: Develop and implement strategies to optimize medication therapy, ensuring effective patient outcomes and adherence.
• Assess Patient Needs: Evaluate patient needs and health conditions to tailor medication management plans effectively.

2. Community Pharmacy Practice

• Dispense Medications Accurately: Exhibit proficiency in dispensing medications according to prescriptions, including calculating doses and verifying accuracy.
• Provide Patient Counseling: Communicate effectively with patients, offering guidance on medication use, potential side effects, and health management.
• Manage OTC Products: Effectively manage over-the-counter medications and health products, providing appropriate recommendations based on patient needs.
• Handle Community Pharmacy Operations: Demonstrate knowledge of day-to-day operations in a community pharmacy, including inventory management and customer service.

3. Institutional Pharmacy Practice

• Understand Institutional Pharmacy Roles: Describe the roles and responsibilities of pharmacists in institutional settings such as hospitals and long-term care facilities.
• Manage Medication Distribution: Oversee the distribution and management of medications within an institutional environment, ensuring compliance with safety protocols.
• Collaborate with Healthcare Teams: Work collaboratively with multidisciplinary healthcare teams to optimize patient care and medication therapy in institutional settings.
• Ensure Medication Storage Compliance: Implement and manage protocols for the proper handling and storage of medications in institutional settings.

4. Pharmaceutical Technology

• Utilize Pharmacy Technology: Demonstrate proficiency in using technological tools and systems in pharmacy practice, including pharmacy management software and electronic health records.
• Implement Automation: Understand and apply automation technologies in medication dispensing and management to enhance accuracy and efficiency.
• Maintain Data Security: Ensure the confidentiality and security of patient data and pharmacy records, adhering to data protection regulations and best practices.
• Integrate Technological Solutions: Integrate technological solutions effectively into pharmacy workflows to improve patient care and operational efficiency.

5. Regulatory and Legal Aspects

• Understand Pharmacy Regulations: Exhibit knowledge of relevant pharmacy regulations, laws, and guidelines at both national and local levels.
• Ensure Compliance: Demonstrate the ability to comply with regulatory requirements, including documentation and record-keeping for controlled substances.
• Manage Legal Documentation: Accurately complete and maintain legal and regulatory documentation related to pharmacy practice.
• Handle Prescription Monitoring: Implement practices for monitoring and managing prescriptions, particularly for controlled substances.

6. Patient Safety and Quality Assurance

• Identify Medication Errors: Recognize and address potential medication errors and adverse drug reactions, implementing corrective actions to prevent recurrence.
• Implement Quality Assurance Practices: Develop and apply quality assurance protocols to ensure safe and effective medication use and pharmacy practices.
• Follow Safety Protocols: Adhere to safety protocols and risk management practices to protect patients and minimize potential harm.
• Analyze Safety Data: Collect and analyze data related to medication safety and quality, using findings to improve practices and outcomes.

7. Ethical and Professional Issues

• Navigate Ethical Dilemmas: Address and resolve ethical dilemmas and conflicts of interest in pharmacy practice with professionalism and integrity.
• Maintain Professional Conduct: Exhibit high standards of professional conduct and ethical behavior in all aspects of pharmacy practice.
• Commit to Professional Development: Engage in ongoing professional development and lifelong learning to stay current with advancements and best practices in pharmacy.
• Understand Ethical Standards: Demonstrate an understanding of ethical principles and standards governing pharmacy practice and apply them consistently.