ICTQual Level 1 Certificate in Facilities Management
The ICTQual Level 1 Certificate in Facilities Management is an entry-level qualification designed to introduce learners to the essential principles of facilities management (FM). It provides a basic understanding of how buildings, workplaces, services, equipment, and facilities are maintained and supported. The qualification helps learners develop awareness of safe, efficient, and organised facility operations across different workplace environments.
This Facilities Management course introduces key areas such as workplace services, cleaning and maintenance, health and safety, security, customer service, and effective use of facilities. Learners gain an understanding of the important roles and responsibilities involved in maintaining functional and productive workplaces. The qualification is relevant to facilities, property, construction, hospitality, commercial, educational, healthcare, and other service-based environments.
The ICTQual Level 1 Certificate in Facilities Management is suitable for individuals who are new to facilities management or want to build foundational knowledge of workplace facility operations. It supports the development of practical workplace awareness, communication, organisation, and basic facilities management skills. By completing the qualification, learners can demonstrate an understanding of fundamental facilities management principles, workplace support services, and safe facility practices.
Level 1 Certificate in Facilities Management
The ICTQual Level 1 Certificate in Facilities Management has minimal entry requirements, making it accessible to a wide range of learners. To enrol in this qualification, individuals must meet the following criteria:
- Minimum Age: Learners must be at least 16 years old at the time of enrolment
- Educational Background: A basic secondary education or equivalent qualification is recommended to support understanding of workplace operations and facilities management concepts.
- Experience: No prior experience is required, although individuals with backgrounds in administration, maintenance, customer service, or workplace support may benefit from the course.
- English Language Competency: Basic understanding of English is required to follow course materials and assessments.
The ICTQual Level 1 Certificate in Facilities Management qualification consists of 5 units for the completed qualification.
- Introduction to Facilities Management
- Health and Safety in Facilities Management
- Building Maintenance and Security
- Waste Management and Sustainability
- Workplace Efficiency and Compliance
Here are the learning outcomes for each study unit:
Introduction to Facilities Management
- Understand the role and importance of facilities management in different sectors.
- Identify key responsibilities and functions within facilities management.
Health and Safety in Facilities Management
- Recognise health and safety regulations relevant to facilities management.
- Understand risk assessment procedures and workplace safety measures.
Building Maintenance and Security
- Identify essential building maintenance practices for operational efficiency.
- Understand security measures and procedures for safeguarding facilities.
Waste Management and Sustainability
- Understand principles of waste management and environmental sustainability.
- Identify best practices for reducing waste and improving resource efficiency.
Workplace Efficiency and Compliance
- Recognise the importance of workplace organisation and operational efficiency.
- Understand compliance requirements and procedures in facilities management.
The ICTQual Level 1 Certificate in Facilities Management provides learners with a basic understanding of workplace operations, facilities services, and organisational support functions. This qualification creates opportunities for individuals to begin developing practical skills required for entry-level roles within facilities and workplace management environments.
- Progress into entry-level facilities and workplace support roles
- Develop basic skills for building operations and maintenance environments
- Improve employability within healthcare, retail, education, hospitality, and office settings
- Gain practical knowledge of workplace safety and facilities procedures
- Prepare for support positions in property and facilities service teams
- Build confidence in communication, teamwork, and organisational responsibilities
- Develop awareness of health and safety compliance in workplace environments
- Support progression into maintenance assistant and administrative support roles
- Enhance understanding of operational efficiency and workplace coordination
- Prepare for further vocational and professional training in facilities management and workplace operations