ICTQual ISO 26000 Social Responsibility Management System Foundation Course

The ICTQual ISO 26000 Social Responsibility Management System Foundation Course is designed for learners who want to develop a solid understanding of corporate social responsibility (CSR) principles and implement socially responsible practices within organisations. In today’s business environment, companies and ICT organisations are increasingly held accountable for their impact on society, the environment, and stakeholders. This foundation course provides learners with the knowledge and skills to align organisational strategies with ISO 26000 guidelines, the internationally recognised standard for social responsibility.

Through this course, learners gain a comprehensive understanding of ethical business practices, stakeholder engagement, sustainability, and governance frameworks. They will explore the seven core subjects of ISO 26000, including organisational governance, human rights, labour practices, environment, fair operating practices, consumer issues, and community involvement. Practical modules also cover the implementation of social responsibility within ICT operations, use of tools and techniques to measure impact, and integration of CSR strategies into organisational objectives.

By completing this course, learners are equipped to enhance organisational reputation, build trust with stakeholders, and contribute to sustainable and ethical business operations. It is suitable for ICT professionals, business managers, students, and individuals seeking to advance their careers in CSR, sustainability, or ethical governance. Additionally, the qualification lays the groundwork for progression to advanced ISO 26000 certifications and related sustainability or ESG programmes.

This foundation course not only strengthens learners’ theoretical knowledge but also develops practical skills to apply ISO 26000 principles effectively in real-world scenarios. Learners will gain the confidence to lead CSR initiatives, support ethical decision-making, and drive sustainable business practices that benefit both organisations and the wider community.

Course overview

Social Responsibility Management System Foundation Course

To enrol in ICTQual ISO 26000 Social Responsibility Management System Foundation Course, learner must meet the following entry requirements:

  • Age Requirement: Learners must be at least 18 years old at the time of registration.
  • Educational Background: Learners should hold at least a high school diploma or an equivalent qualification. Some providers may have higher educational expectations depending on course complexity.
  • Professional Experience: While not always mandatory, prior experience in ICT, business management, or related industries can enhance understanding of social responsibility concepts.
  • English Proficiency: Learners should have sufficient proficiency in English (or the language of instruction) to understand course materials, participate in discussions, and complete assessments effectively.
  • Basic Knowledge of ISO Standards (Optional): Familiarity with ISO standards or management systems is helpful but not essential for grasping the concepts presented in the course.
  • Interest in Social Responsibility: Learners should demonstrate a genuine interest in social responsibility, ethical business practices, and the application of ISO 26000 guidelines in ICT or organisational contexts.
  • Adherence to Course Policies: Learners are expected to comply with the training provider’s policies, including registration procedures, payment of fees (if applicable), and commitment to course timelines and assessments.

This qualification, the ICTQual ISO 26000 Social Responsibility Management System Foundation Course, consists of 10 mandatory units.

  1. Introduction to Social Responsibility
  2. Fundamentals of ISO 26000
  3. Core Subjects of ISO 26000
  4. Implementing Social Responsibility in ICT
  5. Stakeholder Engagement
  6. Practical Tools and Techniques
  7. Ethics and Compliance
  8. Integration with Organizational Strategies
  9. Role of Leadership and Management
  10. Assessment and Certification

Upon completing the ICTQual ISO 26000 Foundation Course, learners will acquire the knowledge and skills to implement social responsibility practices in ICT and organisational contexts, aligned with ISO 26000 guidelines. The learning outcomes for each unit are outlined below:

Introduction to Social Responsibility

  • Understand the concept and importance of social responsibility in organisations.
  • Recognise the benefits of adopting ethical and socially responsible practices.
  • Explore global trends and challenges in corporate social responsibility (CSR).
  • Identify the link between CSR, sustainability, and organisational performance.
  • Develop awareness of stakeholder expectations and societal impact.
  • Understand the role of ICT in promoting social responsibility.
  • Appreciate the strategic value of integrating CSR into business practices.

Fundamentals of ISO 26000

  • Learn the structure, purpose, and scope of ISO 26000 guidelines.
  • Understand how ISO 26000 provides guidance for socially responsible behaviour.
  • Explore key principles, terminology, and concepts of social responsibility.
  • Recognise the standard’s relevance to global business and ICT practices.
  • Understand risk-based thinking and continual improvement in CSR initiatives.
  • Develop a foundation for implementing ISO 26000 within organisations.
  • Appreciate the alignment of ISO 26000 with sustainability and ethical governance.

Core Subjects of ISO 26000

  • Understand the seven core subjects: organisational governance, human rights, labour practices, environment, fair operating practices, consumer issues, and community involvement.
  • Learn to assess organisational impact on each core subject area.
  • Identify areas for improvement and prioritise CSR initiatives.
  • Develop strategies to integrate core subjects into daily operations.
  • Recognise the importance of ethical decision-making in organisational activities.
  • Understand how core subjects influence stakeholder trust and organisational reputation.
  • Apply ISO 26000 principles to ICT-related and wider business contexts.

Implementing Social Responsibility in ICT

  • Learn methods for applying ISO 26000 principles in ICT organisations.
  • Understand the role of technology in promoting ethical and sustainable practices.
  • Identify challenges and solutions for implementing CSR initiatives in ICT projects.
  • Develop practical strategies for embedding social responsibility in ICT operations.
  • Explore compliance with legal, ethical, and societal expectations.
  • Strengthen organisational processes through socially responsible ICT management.
  • Apply best practices to enhance sustainability and ethical standards in ICT.

Stakeholder Engagement

  • Understand the importance of stakeholder identification and analysis.
  • Learn techniques for effective stakeholder communication and collaboration.
  • Develop strategies to address stakeholder expectations and concerns.
  • Recognise the role of transparency and accountability in stakeholder relations.
  • Explore methods to engage employees, customers, suppliers, and community groups.
  • Enhance trust and commitment through proactive engagement practices.
  • Apply stakeholder feedback to improve CSR initiatives and organisational strategy.

Practical Tools and Techniques

  • Learn practical methods for planning, implementing, and evaluating CSR initiatives.
  • Understand the use of metrics, audits, and performance indicators in social responsibility.
  • Explore tools for risk assessment and impact analysis.
  • Develop skills in project management and continuous improvement for CSR activities.
  • Recognise documentation and reporting requirements for ISO 26000 compliance.
  • Apply digital and analytical tools to support socially responsible decision-making.
  • Enhance organisational effectiveness through structured CSR tools and techniques.

Ethics and Compliance

  • Understand ethical principles and their application in organisational contexts.
  • Learn methods to ensure compliance with legal and regulatory frameworks.
  • Recognise the importance of integrity, transparency, and accountability.
  • Explore ethical dilemmas and strategies for effective decision-making.
  • Develop policies and procedures to enforce ethical practices.
  • Strengthen organisational culture through ethics-driven leadership.
  • Apply compliance and ethics principles to ICT and broader business operations.

Integration with Organisational Strategies

  • Learn how to embed social responsibility into organisational vision and strategy.
  • Understand the alignment of CSR with business objectives and operational planning.
  • Recognise the role of resource allocation and prioritisation in CSR initiatives.
  • Develop strategies to link social responsibility with performance management.
  • Explore methods for reporting CSR achievements to stakeholders.
  • Strengthen organisational resilience through strategic CSR integration.
  • Apply ISO 26000 principles to support long-term sustainable growth.

Role of Leadership and Management

  • Understand the responsibilities of leadership in promoting CSR.
  • Learn strategies to foster an ethical organisational culture.
  • Recognise the importance of commitment and accountability from top management.
  • Develop leadership skills to drive social responsibility initiatives.
  • Explore change management approaches for CSR adoption.
  • Support employee engagement and empowerment in CSR activities.
  • Apply leadership practices to ensure effective ISO 26000 implementation.

Assessment and Certification

  • Understand the assessment process for ISO 26000 foundation-level competencies.
  • Learn how knowledge and practical skills are evaluated through coursework or exams.
  • Recognise the importance of certification in demonstrating organisational commitment to social responsibility.
  • Develop confidence in applying ISO 26000 principles in real-world scenarios.
  • Prepare for potential progression to advanced ISO or CSR-related qualifications.
  • Understand documentation, reporting, and evidence requirements for certification.
  • Apply learning outcomes to enhance personal and organisational CSR performance.

Completing the ICTQual ISO 26000 Foundation Course equips learners with the knowledge and skills to advance in social responsibility, corporate governance, and sustainability roles. This qualification provides a strong foundation for career development, professional recognition, and progression to advanced qualifications.

Progression to Advanced ISO 26000 Qualifications

  • Pursue higher-level ISO 26000 courses, such as Internal Auditor or Lead Implementer certifications.
  • Gain expertise in assessing and implementing social responsibility management systems.
  • Strengthen skills in ethics, stakeholder engagement, and compliance evaluation.
  • Develop practical experience in organisational CSR initiatives.
  • Enhance professional credibility recognised by employers and certification bodies.
  • Prepare for leadership roles in CSR, sustainability, or organisational governance.
  • Access globally recognised ISO certifications to broaden career opportunities.
  • Apply advanced knowledge to consultancy and advisory services in social responsibility.

Career Opportunities in Social Responsibility and Sustainability

  • Work as a CSR Officer, Sustainability Coordinator, or Ethics Manager.
  • Support organisations in embedding social responsibility into policies and operations.
  • Lead initiatives that improve environmental, social, and governance (ESG) performance.
  • Develop and manage programmes addressing diversity, equity, and community impact.
  • Enhance employability in ICT, corporate, and public sector organisations.
  • Contribute to ethical decision-making and organisational reputation management.
  • Use ISO 26000 principles to strengthen stakeholder trust and engagement.
  • Position yourself for senior management roles in CSR and sustainability functions.

Progression into Related ISO and Management Standards

  • Expand knowledge with ISO 14001 Environmental Management System courses.
  • Explore ISO 45001 for Occupational Health and Safety integration.
  • Pursue ISO 50001 for Energy Management and efficiency initiatives.
  • Combine multiple ISO standards for integrated management system expertise.
  • Develop cross-disciplinary skills valued by organisations seeking holistic governance.
  • Strengthen leadership and strategic management capabilities.
  • Prepare for roles that require oversight of both CSR and operational compliance.
  • Build a foundation for international recognition in organisational responsibility.

Academic and Higher Education Pathways

  • Use this foundation course as a stepping stone to diploma or degree programmes in CSR, sustainability, or business ethics.
  • Progress to Level 5 or Level 6 qualifications in governance, public policy, or sustainability management.
  • Strengthen academic portfolios for postgraduate study in social responsibility or ESG.
  • Develop research, analytical, and project management skills for advanced study.
  • Gain recognition for prior learning when applying to higher education institutions.
  • Access specialised training programmes focused on corporate governance and social impact.
  • Build a strong academic foundation to support lifelong learning in CSR and sustainability.
  • Position yourself as a knowledgeable practitioner in ethical and responsible business practices.

Professional and Career Development Opportunities

  • Enhance your CV with an internationally recognised ISO 26000 qualification.
  • Increase eligibility for promotions and leadership positions in CSR and sustainability.
  • Demonstrate competence to employers, stakeholders, and regulatory authorities.
  • Build confidence in implementing social responsibility frameworks effectively.
  • Join professional networks or associations in sustainability, governance, and CSR.
  • Engage in continuous professional development (CPD) to stay updated on best practices.
  • Gain practical experience through project work and organisational collaboration.
  • Establish yourself as a trusted professional in ethical business and CSR initiatives.

Consultancy and Entrepreneurial Pathways

  • Use ISO 26000 expertise to offer consultancy services on social responsibility management.
  • Advise organisations on implementing CSR frameworks and ISO compliance.
  • Support businesses in developing sustainability and ethics strategies.
  • Provide training programmes to build capacity in CSR and stakeholder engagement.
  • Conduct audits and gap analyses to prepare organisations for ISO 26000 alignment.
  • Build an independent consultancy career focused on ESG, CSR, and sustainability.
  • Partner with NGOs, local authorities, and private companies to enhance social responsibility initiatives.
  • Offer advisory services to improve organisational reputation, compliance, and long-term sustainability.

FAQs

Professionals with ISO 26000 certification can pursue various career opportunities in sustainability management, corporate social responsibility (CSR) roles, compliance consulting, environmental management, and related fields.

Completing this course will enhance your knowledge and skills in social responsibility management, enabling you to contribute effectively to sustainability initiatives within your organization. It may also boost your career prospects and demonstrate your commitment to ethical business practices.

ICTQual ISO 26000 Social Responsibility Management System Foundation Course is 5 days training program. As this Training program have mandatory assessment which will be conducted through Approved Training Centres.

ICTQual ISO 26000 Social Responsibility Management System Foundation Course is offered in various formats, including online, in-person, or a combination of both. Participants can choose the format that best fits their schedule and learning preferences. But final decision is made by ATC.

Yes, assessments include quizzes consisting of 100 multiple-choice questions (MCQs). These assessments are designed to evaluate participants’ comprehension of course material and their capacity to apply concepts in practical situations. It is mandatory to pass assessments with a minimum score of 75%