ICTQual International Level 2 Award in Ship Crew Management

The ICTQual International Level 2 Award in Ship Crew Management is a vocational programme designed to strengthen the skills of learners who are beginning or advancing their careers in the maritime sector. Building on foundational knowledge, this qualification introduces learners to the principles of crew communication, regulatory awareness, and conflict resolution, ensuring they are prepared for the demands of modern shipping operations.

Delivered as a 2 days structured training programme, the course provides practical insights into effective crew organisation, teamwork, and compliance with international standards. Learners gain the ability to manage communication across diverse teams, understand the importance of discipline, and apply basic regulatory frameworks to everyday shipboard operations.

This award holds significant professional value and industry relevance, equipping learners with skills that are directly applicable to global shipping companies, port authorities, and maritime service providers. By completing the programme, learners enhance their employability and open pathways to higher vocational qualifications in ship management and maritime operations.

Key benefits of the Level 2 Award include improved confidence in managing crew interactions, stronger awareness of international maritime practices, and the ability to contribute to safe, efficient, and compliant ship operations. Learners completing this qualification will be well‑positioned to take on entry‑level supervisory responsibilities and progress towards advanced diplomas in crew management, ultimately supporting long‑term career growth in the global maritime industry.

Course overview

International Level 2 Award in Ship Crew Management

To enrol in ICTQual International Level 2 Award in Ship Crew Management, learner must meet the following entry requirements:

  • Age Requirement: Learners must be at least 16 years old at the time of enrolment. This ensures accessibility for school leavers and freshers who wish to begin their journey in the maritime and shipping industry.
  • Educational Background:Learner should normally have completed basic secondary education or equivalent. The course is designed to be accessible to freshers while also supporting professionals seeking to formalise their skills.
  • Professional Experience:While no extensive industry experience is required, learners are encouraged to have some exposure to maritime, shipping, or logistics environments. This may include entry‑level work, internships, or prior completion of the Level 1 Award.
  • English Proficiency: Since the programme is delivered in English, learners must demonstrate functional English language proficiency. This ensures they can understand training materials, follow safety instructions, and communicate effectively in maritime contexts.
  • Additional Requirements: Learners should have access to digital learning tools and be prepared for independent study. A commitment to teamwork, safety awareness, and professional development is expected to succeed in this programme.

This qualification, the ICTQual International Level 2 Award in Ship Crew Management, consists of 3 mandatory units.

  1. Principles of Effective Crew Communication
  2. Introduction to Maritime Regulations and Standards
  3. Fundamentals of Discipline and Conflict Resolution

Learning Outcomes for the ICTQual International Level 2 Award in Ship Crew Management:

Principles of Effective Crew Communication

  • Learners will be able to explain the importance of clear communication in shipboard operations.
  • Learners will be able to demonstrate basic verbal and non‑verbal communication techniques.
  • Learners will be able to identify barriers to effective communication within diverse crews.
  • Learners will be able to apply strategies to improve teamwork through effective communication.
  • Learners will be able to recognise the role of communication in maintaining safety and compliance.
  • Learners will be able to use communication tools to support coordination and reporting.
  • Learners will be able to evaluate the impact of poor communication on crew performance.
  • Learners will be able to reflect on how communication builds trust and cooperation among crew members.

Introduction to Maritime Regulations and Standards

  • Learners will be able to describe the purpose of international maritime regulations.
  • Learners will be able to identify key conventions such as SOLAS, STCW, and MARPOL.
  • Learners will be able to explain how regulations affect daily crew responsibilities.
  • Learners will be able to recognise the importance of compliance in global shipping operations.
  • Learners will be able to apply basic regulatory requirements to crew management practices.
  • Learners will be able to demonstrate awareness of documentation and reporting standards.
  • Learners will be able to evaluate the role of regulations in promoting safety and environmental protection.
  • Learners will be able to reflect on how regulatory knowledge supports career progression in maritime operations.

Fundamentals of Discipline and Conflict Resolution

  • Learners will be able to explain the importance of discipline in maintaining safe and efficient ship operations.
  • Learners will be able to identify common causes of conflict among crew members.
  • Learners will be able to apply basic techniques for resolving minor disputes on board.
  • Learners will be able to recognise the role of fairness and respect in disciplinary actions.
  • Learners will be able to demonstrate awareness of procedures for handling misconduct.
  • Learners will be able to evaluate the impact of unresolved conflict on crew performance.
  • Learners will be able to recommend strategies for promoting harmony and cooperation.
  • Learners will be able to reflect on how discipline and conflict resolution contribute to professional crew management.

The ICTQual International Level 2 Award in Ship Crew Management equips learners with essential skills in communication, regulatory awareness, and conflict resolution. This qualification not only strengthens employability in the maritime sector but also provides a structured pathway for learners to advance into higher vocational awards and diplomas. By completing this award, learners gain the confidence and knowledge to take on greater responsibilities in ship operations and crew management.

  • Progression to the ICTQual International Level 3 Certificate in Ship Crew Management, focusing on operational safety, scheduling, and performance monitoring.
  • Eligibility to enrol in the ICTQual International Level 3 Diploma in Ship Crew Management, developing advanced skills in leadership, compliance, and crew training.
  • Opportunities to pursue higher vocational diplomas at Levels 4–7, leading to senior supervisory and management roles in maritime operations.
  • Preparation for entry‑level supervisory positions in shipping companies, port operations, and maritime service providers.
  • Enhanced readiness for specialised vocational training in safety, compliance, and crew development.
  • A pathway towards continuous professional development (CPD) in maritime operations and logistics.
  • Strengthened employability in global shipping hubs, supporting long‑term career growth in the international maritime sector.
  • A foundation for learners to progress into leadership and consultancy roles within crew management and maritime operations.

FAQs

The ICTQual International Level 2 Award in Ship Crew Management is designed for learners who want to strengthen their knowledge of crew communication, maritime regulations, and conflict resolution. It is suitable for freshers aiming to enter the shipping industry with practical skills, as well as professionals seeking to formalise their experience and progress into supervisory roles. Learners who have completed the Level 1 Award or have basic exposure to maritime operations will find this programme an excellent next step in their career development.

Upon successful completion, learners can pursue entry‑level supervisory positions in shipping companies, port operations, and maritime service providers. Career opportunities include roles such as crew coordinator, operations assistant, or compliance support officer. This qualification also prepares learners for progression into higher vocational diplomas in ship crew management, enabling them to advance towards leadership, compliance, and training responsibilities in the global maritime sector.

The ICTQual International Level 2 Award in Ship Crew Management is a 2 days training programme designed to be completed in full-time study over this period, with a focus on both theoretical learning and practical application.

ICTQual International Level 2 Award in Ship Crew Management is offered in various formats, including online, in-person, or a combination of both. Participants can choose the format that best fits their schedule and learning preferences. But final decision is made by ATC.

Yes, ICTQual International Level 2 Award in Ship Crew Management, includes assessments consisting of 100 multiple-choice questions (MCQs). These assessments evaluate participants’ understanding of the course material and their ability to apply concepts in practical situations. A minimum score of 75% is required to pass the assessments.cal situations. It is mandatory to pass assessments with a minimum score of 75%