ICTQual International Level 2 Award in Air Transport Management and Strategy

The ICTQual International Level 2 Award in Air Transport Management and Strategy is a foundational vocational qualification designed to deepen learners’ understanding of the global aviation industry. Building on Level 1 concepts, this award introduces structured knowledge of airline operations, airport management, and strategic planning in air transport systems. It is ideal for learners aged 16 and above who are preparing for entry-level roles or further study in aviation, logistics, and transport services.

Learners explore key topics such as airline scheduling, airport functions, passenger and cargo coordination, and the strategic role of air transport in global connectivity. The course also introduces basic regulatory frameworks, safety protocols, and customer service standards that govern aviation operations. Through practical examples and industry-relevant scenarios, learners gain insight into how air transport organisations manage resources, deliver services, and respond to operational challenges.

This Level 2 Award supports progression into higher vocational qualifications and prepares learners for junior roles in airport services, airline support, and aviation logistics. It encourages strategic thinking, teamwork, and professional communication—skills essential for success in the aviation sector. Learners also begin to understand the economic, environmental, and technological factors shaping the future of air transport.

Delivered within the ICTQual AB international framework, the qualification is recognised by global centres and supports structured progression into Level 3 and Level 4 programmes. It provides a strong foundation for learners seeking long-term careers in aviation management, customer service, and transport strategy.

Course overview

International Level 2 Award in Air Transport Management and Strategy

To enrol in ICTQual International Level 2 Award in Air Transport Management and Strategy, learner must meet the following entry requirements:

  • Age Requirement: Learners must be at least 16 years old at the time of enrolment to ensure readiness for study and workplace relevance.
  • Educational Background:Learners should have successfully completed a Level 1 qualification in air transport, aviation, or a related field. Alternatively, learners with a secondary school certificate or equivalent may be considered, especially if they demonstrate a strong interest in aviation or logistics.
  • Professional Experience:No formal industry experience is required. However, learners who have completed introductory training or have basic exposure to airline, airport, or customer service environments may benefit from enhanced understanding and engagement.
  • English Proficiency:As the course is delivered in English, learners must have a basic to intermediate level of English proficiency. This includes the ability to read aviation-related materials, follow instructions, and communicate effectively in classroom or workplace settings. Centres may assess language skills through internal screening or academic records.
  • Additional Requirements:Learners should demonstrate motivation, reliability, and a willingness to participate in practical and theoretical learning. Depending on the delivery format, access to a digital device and internet connection may be required for online or blended learning. Centres may also conduct an initial assessment or orientation to ensure learners are prepared for Level 2 study.

This qualification, the ICTQual International Level 2 Award in Air Transport Management and Strategy, consists of 3 mandatory units.

  1. Air Transport Systems and Organisational Structure
  2. Principles of Aviation Security and Ground Handling
  3. Introduction to Aviation Law and Regulatory Compliance

Learning Outcomes for the ICTQual International Level 2 Award in Air Transport Management and Strategy:

Air Transport Systems and Organisational Structure

  • Understand the basic components of global air transport systems, including airlines, airports, and airspace.
  • Identify the roles of key organisations such as ICAO, IATA, and national aviation authorities.
  • Describe how airlines and airports are structured to deliver passenger and cargo services.
  • Recognise the functions of departments within airport and airline operations.
  • Understand how air transport systems support international trade, tourism, and connectivity.
  • Explore the relationship between public and private stakeholders in aviation.
  • Identify career pathways within different organisational structures in air transport.
  • Develop awareness of how strategic planning influences aviation system performance.

Principles of Aviation Security and Ground Handling

  • Understand the importance of aviation security in protecting passengers, staff, and infrastructure.
  • Identify basic security procedures including screening, access control, and baggage checks.
  • Recognise the role of ground handling in aircraft turnaround and passenger support.
  • Describe the responsibilities of ground staff in safety, logistics, and customer service.
  • Understand how security and ground handling teams coordinate during daily operations.
  • Explore the use of technology in enhancing aviation security and ground efficiency.
  • Recognise common risks and challenges in ground operations and how they are managed.
  • Develop awareness of international standards and best practices in aviation security.

Introduction to Aviation Law and Regulatory Compliance

  • Understand the purpose of aviation law in governing safety, operations, and international coordination.
  • Identify key legal frameworks and regulatory bodies in global aviation.
  • Recognise basic compliance requirements for airlines, airports, and aviation staff.
  • Describe how regulations influence passenger rights, cargo handling, and operational safety.
  • Understand the role of documentation and reporting in regulatory compliance.
  • Explore the impact of international agreements and treaties on air transport operations.
  • Recognise the importance of ethical conduct and legal responsibility in aviation roles.
  • Develop awareness of how compliance supports safety, efficiency, and global trust in aviation.

The ICTQual International Level 2 Award in Air Transport Management and Strategy provides learners with essential knowledge of aviation systems, airline operations, and regulatory foundations. This qualification builds on Level 1 concepts and prepares learners for structured vocational advancement, entry-level employment, and specialised training in the aviation and transport sectors. Upon completion, learners are equipped to pursue further qualifications, practical experience, and career development across airport services, airline support, and aviation logistics.

Progression to Higher-Level Vocational Qualifications

  • Enrol in ICTQual Level 3 Certificate in Aviation Operations or Transport Strategy
  • Deepen understanding of airline scheduling, cargo logistics, and airport coordination
  • Explore specialised units in aviation safety, customer service, or ground handling
  • Build credits toward multi-level vocational pathways within the ICTQual framework
  • Strengthen readiness for supervisory roles in aviation environments
  • Align learning with international vocational standards and industry expectations
  • Prepare for structured assessments and practical aviation training
  • Support long-term progression into strategic aviation qualifications

Entry into Operational Aviation Roles

  • Apply for junior roles in airport ground services or airline support teams
  • Assist with passenger coordination, check-in, and boarding procedures
  • Support cargo documentation, baggage handling, and ramp safety operations
  • Work in airport retail, hospitality, or information desks
  • Contribute to basic scheduling and service delivery tasks
  • Gain experience in aviation logistics and customer interaction
  • Build a foundation for future roles in airport and airline departments
  • Strengthen workplace confidence and operational awareness

Exposure to Aviation Systems and Procedures

  • Understand how airlines and airports manage daily operations
  • Observe scheduling, turnaround, and service coordination processes
  • Learn about documentation, safety checks, and regulatory compliance basics
  • Explore the use of technology in aviation systems and logistics
  • Participate in introductory workshops or job shadowing programmes
  • Recognise the importance of teamwork and communication in aviation
  • Build awareness of operational challenges and industry standards
  • Prepare for hands-on learning in aviation centres or training facilities

Development of Safety and Regulatory Awareness

  • Apply basic safety procedures in airport and airline environments
  • Understand the role of aviation law in protecting passengers and staff
  • Recognise compliance requirements for operational and customer-facing roles
  • Support safety culture through responsible behaviour and awareness
  • Learn to follow emergency protocols and reporting procedures
  • Promote ethical conduct and legal responsibility in aviation settings
  • Build confidence in handling routine safety and regulatory tasks
  • Prepare for roles requiring basic compliance and safety knowledge

Exploration of Career Pathways in Air Transport

  • Identify potential careers in airline, airport, and aviation logistics operations
  • Learn about roles in customer service, ground handling, and cargo coordination
  • Understand the skills and qualifications required for different aviation departments
  • Set short-term goals for vocational training and employment
  • Explore opportunities in tourism, travel, and transport sectors
  • Build motivation for long-term career development in aviation
  • Connect with mentors, trainers, or industry professionals
  • Prepare for structured career planning and progression

Opportunities for Practical Experience and Training

  • Participate in internships, workshops, or introductory aviation placements
  • Gain exposure to airport environments and airline procedures
  • Learn from supervisors and experienced aviation staff
  • Apply classroom knowledge in practical settings
  • Build a portfolio of aviation tasks and responsibilities
  • Receive feedback to support skill development and confidence
  • Strengthen readiness for vocational employment and training
  • Prepare for future roles in specialised aviation functions

Progression into Aviation and Transport Literacy

  • Improve understanding of aviation terminology and operational language
  • Strengthen communication skills for aviation and logistics environments
  • Learn to interpret schedules, signage, and safety instructions
  • Build digital literacy for aviation systems and documentation
  • Support teamwork through clear and respectful communication
  • Prepare for vocational assessments and workplace interactions
  • Align literacy skills with aviation service expectations
  • Develop confidence in reading and writing for aviation roles

Long-Term Personal and Professional Growth

  • Set personal goals for learning and career development in aviation
  • Build motivation for continuous improvement and vocational advancement
  • Explore international opportunities in aviation and transport sectors
  • Develop a positive attitude towards teamwork, responsibility, and leadership
  • Strengthen self-confidence through structured learning and experience
  • Prepare for future qualifications and industry certifications
  • Build a foundation for global employability in aviation and logistics
  • Embrace lifelong learning in the transport and aviation industries

FAQs

This course is ideal for:

  • Learners aged 16 and above with basic knowledge of aviation or transport systems
  • Individuals who have completed a Level 1 qualification in air transport or related fields
  • School leavers and early-career professionals seeking structured aviation training
  • Candidates interested in airline operations, airport services, or aviation logistics
  • Learners preparing for entry-level roles in air transport and customer service
  • Those aiming to build foundational skills in aviation law, security, and ground handling
  • Students exploring long-term careers in the global aviation and transport sectors
  • Anyone seeking progression into higher vocational qualifications within the ICTQual framework

Graduates of this award can pursue:

  • Junior roles in airport ground handling and airline support services
  • Entry-level positions in passenger coordination, check-in, and boarding operations
  • Support roles in cargo documentation, ramp safety, and logistics coordination
  • Customer service positions in airport hospitality, retail, or information desks
  • Internships or training placements in aviation operations and transport services
  • Progression into Level 3 and Level 4 vocational qualifications in aviation and logistics
  • Opportunities in aviation security, compliance, and operational support functions
  • A clear pathway toward supervisory roles and specialised aviation training

The ICTQual International Level 2 Award in Air Transport Management and Strategy is a 2 days training programme designed to be completed in full-time study over this period, with a focus on both theoretical learning and practical application.

ICTQual International Level 2 Award in Air Transport Management and Strategy is offered in various formats, including online, in-person, or a combination of both. Participants can choose the format that best fits their schedule and learning preferences. But final decision is made by ATC.

Yes, ICTQual International Level 2 Award in Air Transport Management and Strategy, includes assessments consisting of 100 multiple-choice questions (MCQs). These assessments evaluate participants’ understanding of the course material and their ability to apply concepts in practical situations. A minimum score of 75% is required to pass the assessments.cal situations. It is mandatory to pass assessments with a minimum score of 75%