ICTQual AB Quality Assurance Expert Certification (QAEC)
The ICTQual AB Quality Assurance Expert Certification (QAEC) is a prestigious, industry-recognised qualification designed for professionals who aim to build advanced expertise in quality management, organisational excellence, and compliance systems. This certification equips learners with the essential knowledge, skills, and strategic insight required to design, implement, and oversee effective quality assurance frameworks across diverse industries.
In today’s competitive global environment, organisations rely heavily on robust quality systems to maintain standards, optimise processes, and ensure customer satisfaction. The QAEC programme provides a comprehensive understanding of modern QA principles, including continuous improvement methodologies, risk management, auditing techniques, and regulatory compliance. Whether you are an experienced professional seeking career advancement or a newcomer aiming to build a strong foundation in quality assurance, this certification offers exceptional value and recognition.
Throughout the course, learners explore real-world case studies, international best practices, and practical tools widely used in quality assurance and management systems. The programme emphasises analytical thinking, process evaluation, and performance measurement—making graduates capable of leading quality initiatives within both public and private sector organisations.
Upon completion, certified Quality Assurance Experts are well-positioned to take up senior roles such as Quality Manager, QA Auditor, Compliance Specialist, Process Improvement Officer, and Quality Consultant. The QAEC designation enhances professional credibility, boosts employability, and opens doors to global career opportunities.
Professionals who want to strengthen organisational reliability, improve customer trust, and build a strong reputation in quality leadership will find this certification an ideal pathway toward long-term career success.
Quality Assurance Expert Certification (QAEC)
To enrol in ICTQual AB Quality Assurance Expert Certification (QAEC), learner must meet the following entry requirements:
This qualification, the ICTQual AB Quality Assurance Expert Certification (QAEC), consists of 5 mandatory units.
- Principles of Quality Assurance and System Management
- Internal Auditing Techniques and Compliance Monitoring
- Documentation Control and Quality Record Management
- Quality Performance Metrics and Data Analysis
- Continuous Improvement, Corrective Actions, and Risk-Based Thinking
Learning Outcomes for the Study Units:
Principles of Quality Assurance and System Management
- Understand the core principles of quality assurance and their role in organisational performance
- Describe the structure and function of a Quality Management System (QMS)
- Identify responsibilities within a quality assurance framework
- Recognise the importance of customer focus, leadership, and process approach in quality management
- Apply quality assurance principles to support continuous compliance and improvement
Internal Auditing Techniques and Compliance Monitoring
- Understand the purpose and benefits of internal quality audits
- Plan and conduct internal audits using standard procedures and checklists
- Identify non-conformities and opportunities for improvement during audits
- Prepare audit findings and contribute to post-audit reviews
- Support compliance with industry regulations and organisational standards
Documentation Control and Quality Record Management
- Understand the role of documentation and records in maintaining quality systems
- Apply document control procedures to ensure accuracy, version control, and accessibility
- Develop and maintain quality records aligned with regulatory and audit requirements
- Ensure proper handling, storage, and retrieval of controlled documents
- Support traceability and accountability through effective record-keeping practices
Quality Performance Metrics and Data Analysis
- Identify key quality indicators (KPIs) used to measure system effectiveness
- Collect, analyse, and interpret quality performance data
- Use tools such as Pareto charts, histograms, and control charts to evaluate trends
- Report findings to support decision-making and process improvement
- Monitor quality objectives and evaluate performance against targets
Continuous Improvement, Corrective Actions, and Risk-Based Thinking
- Apply the principles of continuous improvement within a QMS
- Conduct root cause analysis using structured problem-solving tools
- Develop and implement corrective and preventive action (CAPA) plans
- Apply risk-based thinking to anticipate quality issues and minimise impact
- Promote a proactive quality culture within teams and departments
The ICTQual AB Quality Assurance Expert Certification (QAEC) provides learners with a strong foundation for career advancement within quality-focused roles across a range of industries. As businesses continue to prioritise regulatory compliance, operational excellence, and customer satisfaction, professionals with advanced quality assurance skills are increasingly in demand.
Career Pathways
Upon successful completion of the QAEC certification, learners can pursue a variety of career opportunities, including:
- Quality Assurance Supervisor
- Internal Quality Auditor
- QA/QC Coordinator
- Compliance and Standards Officer
- Quality Systems Manager
These roles exist across diverse sectors such as manufacturing, engineering, pharmaceuticals, healthcare, food production, and energy.
Professional Development Opportunities
The certification also supports progression into more specialised or leadership-focused areas, including:
- Supplier quality assurance and vendor auditing
- ISO standards implementation and maintenance
- Risk-based quality planning and governance
- Regulatory compliance management
- Quality team leadership and strategic improvement initiatives
This qualification not only strengthens learners’ credibility in current roles but also opens the door to long-term professional growth within high-performing quality and compliance teams.