ICTQual AB Level 5 Diploma in HR and Learning & Development-People Professional

The ICTQual AB Level 5 Diploma in HR and Learning & Development – People Professional is a strategic vocational qualification tailored for learners aspiring to elevate organisational performance through human capital excellence. This Level 5 diploma equips learners with the advanced competencies required to operate as trusted advisors in HR and L&D, guiding workforce development and driving business outcomes.

Learners engage with key themes such as strategic workforce planning, effective people operations, performance management, and talent development. The course emphasises the integration of people-centric strategies with organisational objectives, fostering skills in stakeholder consultation, coaching, and data-informed decision-making. Graduates emerge ready to manage employee relations, enhance performance systems, and contribute to a culture of continuous learning and engagement.

Ideal for career-focused HR and L&D practitioners, this qualification positions learners for elevated roles such as People Partner, HR Advisor, or Talent Development Lead. Through rigorous, applied assignments and strategic thinking frameworks, learners build the capability to champion workforce strategies that support organisational resilience and growth.

Course overview

Level 5 Diploma in HR and Learning & Development-People Professional

To enrol in ICTQual AB Level 5 Diploma in HR and Learning & Development-People Professional , learner must meet the following entry requirements:

  • Age Requirement: Learners must be 18 years of age or older at the time of enrolment.
  • Educational Background: A Level 4 qualification in Human Resources, Learning & Development, or a related discipline is recommended for enrolment.
  • Digital Literacy : Learners should be confident in using digital tools, platforms, and HR systems to research, collaborate, and complete assignments.
  • English Language Proficiency: A solid understanding of written and spoken English is required. Non-native speakers may need to provide proof of English proficiency.
  • Relevant Work Experience: Learners are encouraged to have experience in HR, L&D, or people management roles. This may include responsibilities in performance management, employee relations, recruitment, or organisational development.

This qualification, the ICTQual AB Level 5 Diploma in HR and Learning & Development-People Professional , consists of 6 mandatory units.

  1. Strategic People Practice and Organisational Alignment
  2. Talent Management, Succession Planning, and Workforce Development
  3. Employment Law, Employee Relations, and Ethical Practice
  4. Performance Management and Behavioural Change
  5. Using People Data, Analytics, and Evidence-Based Decision Making
  6. Professional Influence, Coaching, and Stakeholder Engagement

Learning Outcomes for the Study Units:

Strategic People Practice and Organisational Alignment

  • Analyse how people strategies support business objectives and organisational performance.
  • Align HR and L&D practices with organisational culture, values, and priorities.
  • Evaluate the impact of strategic people initiatives on workforce engagement and effectiveness.
  • Apply models of organisational development to drive change and improve people outcomes.

Talent Management, Succession Planning, and Workforce Development

  • Design and implement strategies for attracting, developing, and retaining talent.
  • Evaluate methods for identifying and nurturing high-potential employees.
  • Support the development of succession planning frameworks and career pathways.
  • Promote inclusive and future-focused workforce development solutions.

Employment Law, Employee Relations, and Ethical Practice

  • Apply key aspects of employment legislation in HR and L&D practice.
  • Manage employee relations cases fairly, ethically, and in line with organisational policy.
  • Advise stakeholders on risk, compliance, and conflict resolution.
  • Promote ethical principles and inclusivity in people management decisions.

Performance Management and Behavioural Change

  • Design and implement effective performance management systems.
  • Apply motivational theories to support individual and team performance.
  • Facilitate behavioural change through coaching, feedback, and development planning.
  • Evaluate the impact of performance initiatives on employee engagement and productivity.

Using People Data, Analytics, and Evidence-Based Decision Making

  • Collect, analyse, and interpret people data to inform strategic decisions.
  • Apply HR metrics to assess organisational health, performance, and development needs.
  • Use data visualisation techniques to communicate insights to stakeholders.
  • Evaluate the effectiveness of interventions using evidence-based approaches.

Professional Influence, Coaching, and Stakeholder Engagement

  • Build and sustain effective relationships with key stakeholders across the organisation.
  • Apply coaching techniques to support employee growth and performance.
  • Influence organisational decision-making through professional credibility and insight.
  • Demonstrate ethical leadership and a commitment to continuous improvement in people practice.

Career Opportunities

  • People Partner / People Professional
  • HR Business Partner
  • Talent Development Manager
  • Employee Experience Advisor
  • Learning and Development Business Partner
  • Organisational Development Specialist
  • Diversity, Equity & Inclusion (DEI) Officer

Academic and Professional Advancement

  • Progress to a Level 6 Diploma or degree-level qualification in:
    • Human Resource Management
    • Organisational Development
    • Strategic People Leadership
    • Business Management with HR focus
  • Undertake specialised certifications in:
    • Coaching and Mentoring
    • Diversity and Inclusion
    • People Analytics
    • Strategic Workforce Planning

Long-Term Leadership Pathways

  • Advance into senior positions such as:
    • Head of People and Culture
    • Director of HR or L&D
    • Organisational Effectiveness Consultant
    • Chief People Officer (with further experience and development)
  • Lead strategic initiatives in employee engagement, performance transformation, or business change management.

Transferable Skills and Broader Opportunities

  • Leverage strategic thinking, stakeholder influence, and people data literacy across industries.
  • Support cross-functional projects involving digital transformation, talent strategy, and leadership development.
  • Build a reputation as a credible and future-focused HR/L&D leader in both national and global organisations.

FAQs

This diploma is ideal for current HR advisors, L&D practitioners, people professionals, and those in talent development roles seeking to build strategic capability and influence across their organisation.

Graduates of the ICTQual AB Level 5 Diploma in HR and Learning & Development can pursue careers as HR Managers, Learning & Development Specialists, Talent Development Consultants, Training Coordinators, or People Development Officers. The qualification also supports progression into senior HR roles, organisational development positions, and consultancy opportunities across various industries.

ICTQual AB Level 5 Diploma in HR and Learning & Development-People Professional is 50 Credits training program. As this Training program have mandatory assessment which will be conducted through Approved Training Centers.

ICTQual AB allows to offer Level 5 Diploma in HR and Learning & Development-People Professional in various formats, including online, in-person, or a combination of both. Participants can choose the format that best fits their schedule and learning preferences. But final decision is made by ATC.

Yes, ICTQual AB Level 5 Diploma in HR and Learning & Development-People Professional consist of 6 mandatory assessments . These assessments are designed to evaluate participants’ comprehension of course material and their capacity to apply concepts in practical situations.