Centres that deliver the ICTQual AB Level 3 International Diploma in Real Estate and Property Management are expected to meet rigorous standards that ensure consistent quality in teaching, assessment, and learner support. These requirements safeguard the credibility of the programme and ensure that learners, whether freshers or experienced professionals, receive training that prepares them for real-world property management and real estate careers. Meeting these standards also supports international recognition of the qualification and ensures that centres deliver an engaging and professional learning experience.

Centre Approval and Compliance

• Centres must obtain formal approval before delivering this programme, ensuring credibility and accountability.
• Full compliance with ICTQual AB’s academic guidelines, assessment rules, and administrative requirements is mandatory.
• Institutions must demonstrate the ability to operate in alignment with global education and quality assurance frameworks.
• Regular audits and reviews must be welcomed to maintain transparency and standardisation.
• Centres should continuously monitor teaching practices, learner outcomes, and assessment integrity.
• All policies regarding equality, diversity, and inclusion must be strictly applied to ensure fair learner access.
• Centres must maintain records of compliance and adapt promptly to any updated programme requirements.
• Commitment to ethical and professional delivery of qualifications is a core requirement.

Qualified Teaching and Training Staff

• Tutors and trainers must hold qualifications in real estate, property management, or related disciplines.
• Teaching staff must have proven professional experience in real estate, asset management, property law, or valuation.
• Instructors should be skilled in applying both theoretical frameworks and practical industry examples.
• Staff are expected to engage in continuous professional development to keep knowledge and skills up to date.
• Trainers should possess strong communication and mentoring skills to guide learners effectively.
• Staff must be competent in designing assignments, conducting assessments, and providing constructive feedback.
• A balance of academic expertise and industry knowledge is required to deliver applied learning outcomes.
• Centres must ensure an adequate ratio of staff to learners to maintain personalised support.

Learning Resources and Facilities

• Centres must provide appropriate physical or virtual learning environments, such as classrooms, training facilities, or online platforms.
• Learners should have access to updated study materials, including e-books, research databases, and case studies.
• Access to property market data, financial tools, and legal documents should be provided to support applied learning.
• Online delivery must be supported by reliable e-learning platforms that enable collaboration and interactive participation.
• IT infrastructure must allow learners to complete research, submit assignments, and access digital content seamlessly.
• Centres should provide simulation tools, valuation software, or project templates to enhance practical skills.
• A safe, accessible, and inclusive environment must be maintained for all learners.
• Facilities should encourage independent study, group collaboration, and project-based learning.

Assessment and Quality Assurance

• Assessments must align with the programme’s learning outcomes and reflect real-world property management practices.
• Assignments should include practical case studies, valuation exercises, project planning, and portfolio development.
• Internal verification procedures must be in place to ensure fairness and consistency in grading.
• Assessors should be trained to maintain objectivity, accuracy, and professionalism.
• Feedback must be timely, constructive, and supportive of continuous learner improvement.
• Quality assurance reviews should be carried out regularly to monitor assessment standards.
• All learner work must be authenticated to ensure originality and compliance with academic integrity policies.
• Results and records should be carefully documented and securely stored for verification.

Learner Support and Guidance

• Centres must provide learners with clear induction and orientation sessions at the beginning of the course.
• Learners should have access to academic support for assignments, projects, and portfolio development.
• Pastoral care and mentoring must be offered to ensure learners remain motivated and supported.
• Specialised assistance should be available for learners with additional learning needs.
• Career guidance must be provided, including information on industry opportunities and progression routes.
• Learners should have access to digital support, online resources, and library facilities.
• Regular communication channels such as tutorials, workshops, and consultations must be maintained.
• Centres must foster an environment where learners feel valued, engaged, and motivated.

Administrative and Record-Keeping Standards

• Accurate learner registration, attendance tracking, and progress records must be maintained.
• Assessment results, grading decisions, and portfolio submissions should be properly recorded and archived.
• Certification requests must be submitted within the prescribed timelines to ensure prompt issuing.
• Data protection laws must be respected, and all learner information must remain confidential.
• Institutions must maintain transparent reporting processes for audits and inspections.
• Administrative staff should be trained to handle academic records, learner enquiries, and compliance tasks efficiently.
• Centres should establish internal policies for continuous improvement in record management and reporting.
• Collaboration with external reviewers or verifiers must be welcomed to maintain credibility.

By meeting these requirements, centres ensure the delivery of a professional, structured, and internationally respected learning experience. Adhering to these standards not only guarantees that learners gain valuable skills in real estate and property management but also strengthens the centre’s reputation as a trusted provider of quality education. Ultimately, these requirements support learner success, ensure consistency in delivery, and uphold the global credibility of the programme.