ICTQual AB Level 3 Diploma in HR and Learning & Development-Learning and Development Practitioner

The ICTQual AB Level 3 Diploma in HR and Learning & Development-Learning and Development Practitioner is a comprehensive vocational qualification designed to empower learners with the foundational skills required to excel in organisational training and development roles. This Level 3 diploma equips learners with practical knowledge in designing and delivering engaging learning experiences, supporting onboarding, and facilitating workplace growth.

Throughout the programme, learners develop essential competencies in areas such as identifying training needs, preparing learning materials, delivering facilitated sessions, and evaluating learning effectiveness. Emphasis is placed on building strong communication and interpersonal capabilities, enabling learners to engage confidently with colleagues and stakeholders across diverse workplace environments.

Ideal for those aiming to begin a career in L&D, training coordination, or HR support roles, this qualification provides a solid platform for both professional practice and further academic progression. On completion, learners will be well-positioned to take on roles such as Learning & Development Assistant or Training Coordinator, while also laying the groundwork for advancing into higher-level L&D or HR qualifications.

Course overview

Level 3 Diploma in HR and Learning & Development-Learning and Development Practitioner

To enrol in ICTQual AB Level 3 Diploma in HR and Learning & Development-Learning and Development Practitioner, learner must meet the following entry requirements:

  • Age Requirement: Learners must be 18 years of age or older at the time of enrolment.
  • Educational Background: A basic secondary school education or equivalent is recommended to support comprehension of L&D and workplace training concepts.
  • Digital Literacy : Basic IT skills are helpful for navigating online platforms, creating training resources, and using digital communication tools effectively.
  • English Language Proficiency: A reasonable level of English proficiency is required for understanding course materials, delivering presentations, and completing assessments.
  • Relevant Work Experience: While not essential, experience in a support, mentoring, or customer-facing role may help learners relate better to course content.

This qualification, the ICTQual AB Level 3 Diploma in HR and Learning & Development-Learning and Development Practitioner, consists of 6 mandatory units.

  1. Understanding Organisational Learning and Development
  2. Identifying Learning Needs and Objectives
  3. Designing Engaging Learning Programmes and Resources
  4. Delivering Effective Learning and Training Sessions
  5. Assessing Learning Outcomes and Providing Feedback
  6. Evaluating L&D Practices and Supporting Continuous Improvement

Learning Outcomes for the Study Units:

Understanding Organisational Learning and Development

  • Explain the purpose and value of learning and development within an organisation.
  • Identify the key roles and responsibilities of learning and development practitioners.
  • Understand how L&D aligns with wider business goals and employee engagement.
  • Recognise different approaches to learning across various organisational contexts.

Identifying Learning Needs and Objectives

  • Gather relevant information to determine individual and team learning needs.
  • Use methods such as skills gap analysis, feedback, and performance data to inform planning.
  • Develop clear and measurable learning objectives based on identified needs.
  • Engage stakeholders in the learning needs analysis process.

Designing Engaging Learning Programmes and Resources

  • Create learning plans that reflect learner needs, preferences, and organisational goals.
  • Select appropriate content formats and delivery methods (e.g. digital, in-person, blended).
  • Develop learner-focused materials that encourage participation and motivation.
  • Apply basic instructional design principles to support effective learning.

Delivering Effective Learning and Training Sessions

  • Prepare and deliver structured learning sessions to diverse groups of learners.
  • Apply facilitation skills to maintain engagement and manage group dynamics.
  • Use different delivery techniques and tools to suit learning styles and environments.
  • Reflect on delivery performance to support professional growth.

Assessing Learning Outcomes and Providing Feedback

  • Measure learner progress against learning objectives using appropriate methods.
  • Provide constructive feedback to support individual development.
  • Record and report assessment outcomes accurately and professionally.
  • Recognise the importance of fair, inclusive, and ethical assessment practices.

Evaluating L&D Practices and Supporting Continuous Improvement

  • Collect and analyse feedback on learning programmes from learners and stakeholders.
  • Evaluate the effectiveness of L&D activities in achieving intended outcomes.
  • Identify opportunities for improving training content, delivery, and learner support.
  • Support a culture of continuous learning within the organisation.

Career Opportunities

  • Learning & Development Assistant
  • Training Coordinator
  • L&D Administrator
  • Staff Development Officer
  • Learning Support Practitioner
  • Workplace Learning Facilitator

Academic and Professional Progression

  • Progress to a Level 4 Diploma in:
    • Learning & Development
    • HR Management
    • Organisational Behaviour
  • Undertake short professional courses in:
    • Coaching and Mentoring
    • Training Needs Analysis
    • Digital Learning Tools
    • Adult Learning and Facilitation

Long-Term Career Pathways

  • With experience and further study, learners may advance to:
    • L&D Officer
    • Learning & Development Business Partner
    • People Development Advisor
    • Talent Development Specialist
    • L&D Consultant or Manager

Transferable Skills and Broader Opportunities

  • Apply core skills such as communication, facilitation, coaching, and programme design across multiple sectors.
  • Support organisational culture development, employee engagement, and performance improvement initiatives.
  • Build confidence for roles in HR, education, non-profit training, or corporate learning environments.

FAQs

The course is ideal for school leavers, early-career professionals, and individuals working in support roles who want to move into L&D. It’s also suitable for those looking to gain formal training in employee development and workplace learning.

Graduates of the ICTQual AB Level 3 Diploma can pursue roles such as Learning and Development Practitioners, HR Assistants, Training Coordinators, Employee Development Officers, or Junior L&D Specialists. This qualification also supports career progression in HR departments, corporate training teams, and professional development roles across multiple industries.

ICTQual AB Level 3 Diploma in HR and Learning & Development-Learning and Development Practitioner is 30 Credits training program. As this Training program have mandatory assessment which will be conducted through Approved Training Centers.

ICTQual AB allows to offer Level 3 Diploma in HR and Learning & Development-Learning and Development Practitioner in various formats, including online, in-person, or a combination of both. Participants can choose the format that best fits their schedule and learning preferences. But final decision is made by ATC.

Yes, ICTQual AB Level 3 Diploma in HR and Learning & Development-Learning and Development Practitioner consist of 6 mandatory assessments . These assessments are designed to evaluate participants’ comprehension of course material and their capacity to apply concepts in practical situations.