To deliver the ICTQual AB Level 2 International Diploma in Logistics and Supply Chain Technology, approved centres must ensure high-quality academic delivery, effective learner support, and compliance with ICTQual AB’s global standards. Each centre should provide a professional, inclusive, and resourceful learning environment that fosters both theoretical understanding and practical skill development.

Centre Approval and Accreditation

• Centres must obtain formal approval from ICTQual AB before commencing course delivery.
• Accreditation is granted based on adherence to ICTQual AB’s operational and academic quality standards.
• Centres must submit institutional documentation demonstrating capacity for programme management and learner support.
• Internal policies for academic integrity, learner welfare, and record management must be established.
• Regular external audits are conducted by ICTQual AB to maintain consistent quality assurance.
• Centres must report annually on course performance, learner outcomes, and continuous improvement activities.
• Compliance with data protection and ethical education practices is mandatory.

Qualified Teaching and Assessment Staff

• Teaching and assessment staff must possess recognised qualifications in logistics, supply chain, or related disciplines.
• Trainers should have at least three years of professional experience in logistics or supply chain operations.
• Assessors must be qualified to evaluate vocational and competence-based qualifications.
• Continuous professional development should be undertaken to stay current with evolving industry standards.
• Staff should demonstrate strong instructional design and learner engagement skills.
• Trainers must integrate practical insights and case studies into their teaching.
• All staff should uphold ICTQual AB’s academic integrity and ethical conduct policies.

Learning Environment and Facilities

• Centres must provide safe, accessible, and well-equipped learning facilities for all learners.
• Classrooms should support interactive and blended learning approaches.
• Computer laboratories must be equipped with logistics and supply chain software for practical training.
• Centres should provide internet access, projectors, and multimedia teaching tools.
• Health and safety standards must be met for all physical facilities.
• Learning environments should promote collaboration, innovation, and hands-on experience.
• Centres offering online or hybrid learning must ensure reliable digital infrastructure and learner accessibility.

Learning Materials and Resources

• Centres must provide current and comprehensive study materials aligned with the qualification standards.
• Materials should include textbooks, e-learning content, industry case studies, and simulation tools.
• Learning resources must be regularly reviewed and updated to reflect technological trends.
• Access to digital libraries and industry publications should be available to all learners.
• Trainers should prepare lesson plans and teaching aids consistent with ICTQual AB guidelines.
• Learning materials must support diverse learning styles and global logistics scenarios.
• Centres should encourage the use of open educational resources to enhance learning flexibility.

Assessment and Quality Assurance

• Centres must apply fair, valid, and consistent assessment procedures.
• Assessment plans should align with the learning outcomes of each study unit.
• Internal verification systems must be implemented to maintain marking accuracy.
• Learner portfolios should include both formative and summative assessments.
• Regular moderation and feedback must be conducted to ensure transparency and learner progress.
• Centres are required to maintain records for external verification by ICTQual AB.
• Quality assurance reports must be submitted periodically to monitor compliance and improvement.

Learner Support and Guidance

• Centres must provide induction sessions to help learners understand the course structure and expectations.
• Academic and personal counselling services should be available throughout the programme.
• Learners should have access to tutors for academic support and assessment clarification.
• Mentoring systems should be implemented to assist learners with career and skill development.
• Communication channels such as email, virtual platforms, and helpdesks must be maintained.
• Centres must create an inclusive environment that supports learners from diverse backgrounds.
• Regular progress reviews should be conducted to track learner performance and satisfaction.

Monitoring, Evaluation, and Continuous Improvement

• Centres must conduct regular internal reviews of teaching methods and learner outcomes.
• Learner feedback and course evaluations must inform improvement strategies.
• Continuous improvement plans should be implemented based on quality assurance findings.
• Data-driven insights should guide decision-making for academic and operational efficiency.
• Staff performance and learner success rates must be reviewed each term.
• Centres should participate in ICTQual AB workshops and training to maintain compliance.
• Regular updates to learning content and teaching methodologies must reflect current industry developments.

Centres delivering the ICTQual AB Level 2 International Diploma in Logistics and Supply Chain Technology play a crucial role in developing future-ready professionals. By maintaining strong governance, qualified staff, and a learner-focused environment, centres ensure that every participant gains valuable, industry-relevant skills. Consistent quality delivery, innovation, and ongoing improvement uphold the reputation of both the centre and ICTQual AB’s global academic network.