Delivering the ICTQual AB Level 2 International Diploma in Automotive Technology and Maintenance requires centres to maintain the highest standards of quality, safety, and professionalism in both teaching and assessment. Approved centres must demonstrate the capacity to deliver technical education effectively, ensuring that learners gain real-world skills, practical competence, and confidence in automotive environments. Centres should provide qualified staff, appropriate facilities, and robust administrative systems that align with international quality assurance expectations.

Centre Approval and Compliance

• Centres must be officially approved and recognised by ICTQual AB prior to delivery.
• Compliance with ICTQual AB’s quality assurance framework is mandatory at all times.
• All policies regarding teaching, assessment, and learner welfare must be in place.
• Internal verification and moderation systems should ensure assessment consistency.
• Centres must undergo periodic review and external verification by ICTQual AB.
• Documentation, records, and learner portfolios must be maintained securely.
• Continuous improvement processes must be implemented and monitored.

Qualified Teaching and Assessment Staff

• Instructors must hold relevant automotive qualifications and industry experience.
• Assessors should be trained in vocational assessment and quality assurance practices.
• Staff must demonstrate up-to-date knowledge of automotive technologies.
• Trainers should participate in ongoing professional development programmes.
• A clear ratio of learners to trainers must be maintained for effective supervision.
• Assessors should apply consistent marking and provide detailed learner feedback.
• Support staff should assist in workshop safety, record keeping, and learner engagement.

Facilities and Workshop Requirements

• Centres must provide fully equipped automotive workshops with industry-standard tools.
• Access to modern diagnostic and testing equipment must be ensured.
• Work areas should support safe and efficient hands-on training.
• Storage and workspace for components, engines, and tools must be adequate.
• All facilities must comply with local and international safety standards.
• Vehicle bays, ramps, and simulation equipment should be maintained regularly.
• Environmental and waste management systems must be implemented responsibly.

Learning Resources and Support Materials

• Centres should provide up-to-date learning materials and course handbooks.
• Learners must have access to both printed and digital learning resources.
• Reference materials should cover all units and learning outcomes.
• Workshops, case studies, and projects should complement theoretical study.
• Centres must facilitate access to ICT tools and automotive software applications.
• Learning resources must be inclusive and support different learning needs.
• Supplementary learning aids such as videos and manuals should be readily available.

Health, Safety, and Environmental Standards

• Centres must enforce strict adherence to health and safety regulations.
• All learners must receive induction on safety procedures and workshop conduct.
• Personal protective equipment must be provided and monitored.
• Fire safety, first aid, and emergency protocols must be established.
• Regular inspection and maintenance of tools and machinery are required.
• Risk assessments should be carried out for all practical sessions.
• Environmental awareness and sustainability practices must be encouraged.

Assessment and Quality Assurance Systems

• Centres must apply ICTQual AB-approved assessment methods consistently.
• Assessment plans should ensure fair and transparent learner evaluation.
• Internal verification systems must validate the accuracy of grading decisions.
• Learner portfolios should include evidence of practical competence and understanding.
• Appeals, malpractice, and complaints policies must be accessible to all learners.
• Continuous monitoring ensures the integrity of assessments and certification.
• External verification by ICTQual AB must confirm compliance with qualification standards.

Learner Support and Administrative Management

• Centres must provide academic and pastoral support for all learners.
• Clear communication regarding course structure, assessment, and progression is required.
• Administrative staff should manage enrolment, attendance, and certification efficiently.
• Feedback mechanisms must allow learners to share their experiences.
• Centres should promote equality, inclusivity, and respect for all learners.
• Guidance on career progression and further study should be available.
• Continuous learner monitoring must ensure consistent engagement and success.

Delivering this qualification demands a commitment to excellence and integrity. By maintaining high-quality teaching, safe workshop environments, and effective learner support systems, approved centres uphold the professional standards of ICTQual AB and contribute to the development of globally competent automotive professionals.