ICTQual AB Level 2 Diploma in Data and AI-Software and Data

The ICTQual AB Level 2 Diploma in Data and AI – Software and Data is a practical, entry‑level qualification designed to give learners a strong foundation in the digital skills that drive today’s technology‑focused industries. It introduces the essentials of software systems, data handling, and basic artificial intelligence concepts, ensuring that learners not only understand theory but also gain hands‑on experience with the tools and processes used in real workplaces.

This diploma emphasises practical application. Learners are guided through structured units that cover data collection, entry, and processing, while also building familiarity with programming logic and software environments. By working with simple case studies and guided tasks, learners develop analytical thinking and problem‑solving abilities. The course highlights how data underpins machine learning and decision‑making, helping learners see the direct connection between everyday data tasks and the broader world of AI.

The programme is particularly suited to school leavers, career starters, or professionals seeking to strengthen their digital literacy. It prepares learners for roles such as administrative data support, junior software assistance, or technical operations, while also serving as a stepping stone to more advanced study in data and AI. Importantly, the diploma is designed with industry recommendations in mind, ensuring that learners acquire skills that employers value.

By the end of the qualification, learners will have developed confidence in using digital tools, managing data workflows, and applying early AI concepts. This provides them with a competitive edge in the fast‑growing fields of data management, software support, and artificial intelligence, making the diploma a valuable launchpad for future career progression.

Course overview

Level 2 Diploma in Data and AI-Software and Data

To enrol in ICTQual AB Level 2 Diploma in Data and AI-Software and Data, learner must meet the following entry requirements:

  • Age Requirement: Learners must be at least 18 years old at the time of enrolment.
  • Educational Background: A general school-level education is required. While formal qualifications are not mandatory, learners should have a basic understanding of mathematics, English, and ICT.
  • Digital Skills: Basic digital literacy is essential, including the ability to use a computer, access online learning materials, and perform simple data tasks.
  • English Language Proficiency: Learners should be able to read, write, and communicate clearly in English. For non-native speakers, an equivalent of CEFR Level A2 is recommended.

This qualification, the ICTQual AB Level 2 Diploma in Data and AI-Software and Data, consists of 5 mandatory units.

  1. Introduction to Software Fundamentals
  2. Data Collection and Entry Techniques
  3. Basic Data Processing and Analysis
  4. Introduction to AI Concepts and Applications
  5. Digital Tools & Data Safety Practices

Learning Outcomes for the Study Units:

1. Introduction to Software Fundamentals

  • Identify common types of software used in data and AI environments
  • Understand the basic structure and function of software systems
  • Demonstrate simple operations using standard software applications
  • Recognise how software supports business and data tasks

2. Data Collection and Entry Techniques

  • Collect data accurately from a variety of sources
  • Enter and format data correctly using digital tools (e.g., spreadsheets or forms)
  • Understand the importance of data accuracy and integrity
  • Apply basic data validation checks during the entry process

3. Basic Data Processing and Analysis

  • Organise and manipulate data using simple functions (e.g., sorting, filtering, and formulas)
  • Interpret basic data sets using visual tools such as tables and charts
  • Identify patterns or trends from simple data analysis
  • Present processed data in a clear and structured format

4. Introduction to AI Concepts and Applications

  • Describe what artificial intelligence is and how it is used in everyday life
  • Identify examples of AI in digital services and technology
  • Understand the role of data in supporting AI systems
  • Recognise the benefits and limitations of basic AI applications

5. Digital Tools & Data Safety Practices

  • Use digital tools safely and responsibly in data tasks
  • Understand the importance of data privacy and protection
  • Identify common cybersecurity risks and how to avoid them
  • Apply safe file management and password protection practices

Completing the ICTQual AB Level 2 Diploma in Data and AI – Software and Data provides learners with a solid foundation in digital technology, data handling, and introductory artificial intelligence. This entry-level qualification opens the door to a variety of academic and career development opportunities.

Academic Progression Opportunities

Learners can progress to:

  • ICTQual AB Level 3 Diplomas in Data and AI, Software Development, or Business & IT
  • Level 3 vocational qualifications in digital technologies, computing, or IT user skills
  • Apprenticeships or traineeships in junior IT, data entry, or support roles
  • Further study in areas like coding, web development, or cybersecurity

Career Pathways

This qualification supports entry into roles such as:

  • Junior Data Entry Assistant
  • Digital Support Technician (Trainee)
  • Administrative Assistant with Data Responsibilities
  • IT Helpdesk Support (Entry Level)

It also helps learners build confidence and digital skills needed for future work in sectors like retail, logistics, healthcare, customer services, and education.

Skill Development

The course strengthens:

  • Core data literacy
  • Digital tool proficiency
  • Safe digital practices
  • Problem-solving and basic analytical thinking

FAQs

This diploma is suitable for beginners, school leavers, and early‑career professionals interested in data and AI. It is perfect for those looking to enter the tech industry, enhance their digital literacy, or gain a competitive edge in data‑driven roles. Learners do not need advanced prior knowledge, but a basic interest in technology and problem‑solving is recommended

Learners develop skills in data collection, entry, and processing, alongside familiarity with programming logic and software environments. The course also introduces AI concepts, showing how data powers machine learning and decision‑making. By the end, learners will be able to apply data literacy and software skills in real‑world contexts, supported by simple case studies and guided tasks

ICTQual AB Level 2 Diploma in Data and AI-Software and Data is 20 Credits training program. As this Training program have mandatory assessment which will be conducted through Approved Training Centers.

ICTQual AB allows to offer Level 2 Diploma in Data and AI-Software and Data in various formats, including online, in-person, or a combination of both. Participants can choose the format that best fits their schedule and learning preferences. But final decision is made by ATC.

Yes, ICTQual AB Level 2 Diploma in Data and AI-Software and Data consist of 5 mandatory assessments . These assessments are designed to evaluate participants’ comprehension of course material and their capacity to apply concepts in practical situations. It is mandatory to pass assessments with a minimum score of 75%