ICTQual AB Level 2 Award in Stress Management
The ICTQual AB Level 2 Award in Stress Management is a practical, intermediate-level qualification designed to build upon the foundational knowledge of stress awareness. This course equips learners with deeper insights into managing stress in personal and professional contexts, with a particular focus on workplace-related pressures. It provides learners with essential tools to identify stressors, implement coping techniques, and support a healthy mental well-being strategy across various sectors.
As the demand for emotional intelligence and well-being support continues to grow across industries, this qualification prepares learners to actively contribute to a more resilient, productive, and mentally healthy work environment.
Delivered over three days, the ICTQual AB Level 2 Award in Stress Management combines theory with practical strategies to help learners manage stress more effectively and support others in doing the same. The course explores how unmanaged stress affects mental and physical health, and introduces evidence-based techniques that can be applied immediately in a range of real-life scenarios.
The training is particularly suited for individuals in supervisory or human resource roles, as well as those responsible for maintaining positive workplace culture and productivity. It also supports learners who wish to enhance their own ability to manage high-pressure situations and maintain emotional balance.
Learners who successfully complete this course can progress to the ICTQual AB Level 3 Certificate in Stress Management, which focuses on leadership strategies, organisational stress planning, and coaching techniques. Additional progression options include courses in emotional intelligence, workplace mental health, or team well-being facilitation.
The ICTQual AB Level 2 Award in Stress Management enables learners to deepen their understanding of stress and apply advanced coping techniques in professional and personal life. By fostering a proactive approach to well-being, this course enhances individual resilience, supports workplace harmony, and builds a solid foundation for long-term mental health awareness and professional growth.
Level 2 Award in Stress Management
To enroll in the ICTQual AB Level 2 Award in Stress Management, learners must meet the following requirements:
- Minimum Age: Learners must be at least 16 years old at the time of enrolment.
- Educational Background: No formal academic qualifications are required; however, learners should possess basic literacy and communication skills to understand and engage with course materials effectively.
- Experience: It is recommended (but not mandatory) that learners have completed the ICTQual AB Level 1 Award in Stress Management or have basic knowledge or personal experience related to stress awareness and coping techniques.
These criteria are designed to ensure that learners are equipped to benefit fully from the course’s practical and reflective content.
This qualification, the ICTQual AB Level 2 Award in Stress Management, consists of 5 mandatory units.
- Stress and Its Impact on Physical and Mental Health
- Advanced Identification of Stress Triggers in the Workplace
- Techniques for Time Management, Prioritisation, and Relaxation
- Building Personal Resilience and Emotional Regulation
- Promoting a Positive Work-Life Balance
Here are the learning outcomes for each study unit:
Stress and Its Impact on Physical and Mental Health
- Explain how stress affects different systems of the body and mind
- Identify signs and symptoms of acute and chronic stress
- Understand the connection between stress and overall health outcomes
- Recognise the long-term consequences of unmanaged stress
Advanced Identification of Stress Triggers in the Workplace
- Analyse common stressors specific to various workplace environments
- Identify early warning signs of stress in self and others
- Evaluate how organisational culture, communication, and workload contribute to stress
- Develop techniques to assess and document workplace stress risks
Techniques for Time Management, Prioritisation, and Relaxation
- Apply time management tools to reduce task-related stress
- Prioritise responsibilities to maintain focus and productivity
- Practise effective relaxation techniques to manage pressure
- Incorporate structured daily routines to improve stress control
Building Personal Resilience and Emotional Regulation
- Define personal resilience and its role in managing stress
- Implement strategies to strengthen mental and emotional endurance
- Recognise emotional triggers and apply self-regulation methods
- Cultivate a mindset geared towards adaptability and solution-focused thinking
Promoting a Positive Work-Life Balance
- Understand the importance of balancing professional and personal responsibilities
- Identify factors that disrupt work-life harmony
- Develop action plans to improve lifestyle balance
- Encourage healthy boundaries and self-care practices to sustain well-being
The ICTQual AB Level 2 Award in Stress Management provides learners with the practical tools and deeper understanding needed to manage stress effectively in a range of workplace and life situations. This qualification not only enhances personal well-being but also strengthens professional capabilities in roles where supporting others is key.
As organizations increasingly recognize the importance of mental health and emotional resilience, learners with this qualification are well-positioned to pursue more advanced training and career development in stress management, workplace wellness, and employee support strategies.
Progression Pathways:
- Advancing to the ICTQual AB Level 3 Certificate in Stress Management, focusing on strategic implementation, leadership, and coaching within organizations
- Pursuing related qualifications in Mental Health in the Workplace, Resilience Training, or Well-being Programme Design
- Gaining skills to support roles in human resources, health and safety, occupational health, and team leadership
- Enhancing capabilities for careers in mental health support, training and development, or employee wellness coordination
- Building a foundation for future study in areas such as counselling, coaching, or psychological health and safety
This course supports both individual and organisational goals, helping learners to promote a healthier, more balanced, and productive working environment while advancing their own career in the growing field of mental well-being.