ICTQual AB Level 2 Award in ISO Audit Management System
The ICTQual AB Level 2 Award in ISO Audit Management System is a structured intermediate qualification designed for learners who wish to enhance their understanding and capability in ISO auditing practices. Building on the foundational principles introduced at Level 1, this course equips learners with the practical knowledge and skills needed to contribute effectively to internal and external audits within ISO-compliant organisations.
As industries across the globe continue to align with international standards, the demand for skilled individuals in audit management has increased significantly. The ICTQual AB Level 2 Award addresses this need by providing a more detailed exploration of ISO audit procedures and methodologies. It serves as an ideal qualification for those involved in quality management, compliance, environmental health and safety, or operational auditing functions.
This Level 2 Award delivers a well-balanced combination of theoretical knowledge and applied audit techniques. It introduces learners to a wider scope of ISO standards, including ISO 9001 for Quality Management Systems, ISO 14001 for Environmental Management, and ISO 45001 for Occupational Health and Safety. The course focuses on planning, conducting, and reporting audits in accordance with internationally recognised best practices.
Delivered over three days, this course is suitable for learners seeking to actively support audit teams or perform internal audits within their organisation. It also serves as a preparatory step for more advanced auditing roles or further professional training.
Learners who successfully complete the ICTQual AB Level 2 Award may progress to the ICTQual AB Level 3 Certificate in ISO Audit Management System, which focuses on advanced audit practices and lead auditor responsibilities. Additional progression options include specialised training in sector-specific ISO standards or integrated management systems.
By advancing their knowledge and skills through this course, learners position themselves for greater career mobility and the opportunity to take on more strategic audit and compliance roles within their organisation.
Level 2 Award in ISO Audit Management System
To enroll in the ICTQual AB Level 2 Award in ISO Audit Management System, learners must meet the following requirements:
- Minimum Age:
Learners must be at least 16 years of age at the time of registration. This age requirement supports a basic level of maturity and responsibility necessary for understanding ISO auditing procedures. - Educational Background:
A minimum of secondary school education or equivalent is recommended. Learners should have adequate literacy and numeracy skills to comprehend technical content, complete written assessments, and engage with audit documentation effectively. - Experience:
While prior work experience is not mandatory, it is strongly recommended that learners have either:
- Completed the ICTQual AB Level 1 Award in ISO Audit Management System
or - Have some basic familiarity with ISO standards or organisational audit processes through workplace exposure or previous training
These entry criteria are designed to provide a strong foundation for learners, enabling them to succeed in the course and progress confidently into more advanced roles within the field of ISO audit and compliance.
This qualification, the ICTQual AB Level 2 Award in ISO Audit Management System, consists of 5 mandatory units.
- ISO Standards Overview: ISO 9001, ISO 14001, ISO 45001
- Principles and Types of Audits: Internal, External, and Compliance
- Audit Planning and Preparation Techniques
- Conducting Audits and Gathering Evidence
- Non-Conformance Reporting and Corrective Actions
Here are the learning outcomes for each study unit:
Study Unit: ISO Standards Overview: ISO 9001, ISO 14001, ISO 45001
- Understand the purpose and structure of ISO 9001, ISO 14001, and ISO 45001
- Identify the key requirements of each standard and their relevance to audit processes
- Recognise the role of management systems in ensuring quality, environmental, and health & safety compliance
- Explain how ISO standards support continual improvement across various industries
Study Unit: Principles and Types of Audits: Internal, External, and Compliance
- Distinguish between internal, external, and compliance audits
- Understand the core principles of auditing such as objectivity, confidentiality, and evidence-based evaluation
- Identify the roles and functions of different audit types within an organisation
- Explain when and why each type of audit is conducted
Study Unit: Audit Planning and Preparation Techniques
- Develop an effective audit plan in alignment with audit objectives and scope
- Prepare audit checklists and documentation to guide the audit process
- Identify and assess potential audit risks and priorities during the planning phase
- Understand the importance of communication and coordination during audit preparation
Study Unit: Conducting Audits and Gathering Evidence
- Apply structured methods to conduct audits in accordance with ISO guidelines
- Use observation, interviews, and documentation review to collect objective evidence
- Demonstrate effective communication techniques during audit activities
- Maintain professionalism, impartiality, and accuracy throughout the audit process
Study Unit: Non-Conformance Reporting and Corrective Actions
- Identify and categorise non-conformities based on audit findings
- Prepare clear, accurate, and constructive non-conformance reports
- Understand the corrective action process and its role in organisational improvement
- Monitor follow-up actions to verify the effectiveness of implemented changes
Successfully completing the ICTQual AB Level 2 Award in ISO Audit Management System provides learners with the skills and knowledge to actively support audit functions and contribute to organisational compliance and quality improvement. This qualification not only enhances professional credibility but also serves as a stepping stone towards more advanced audit roles and certifications.
Progression Pathways:
- Advance to the ICTQual AB Level 3 Certificate in ISO Audit Management System, which focuses on lead auditor responsibilities, advanced audit techniques, and managing audit teams
- Pursue specialised training in individual ISO standards such as ISO 9001 for Quality Management, ISO 14001 for Environmental Management, or ISO 45001 for Occupational Health and Safety
- Work towards becoming a Lead Auditor through recognised professional development pathways and higher-level qualifications
- Take on increased responsibilities within internal audit teams or cross-functional compliance roles in sectors such as manufacturing, logistics, healthcare, construction, and public services
- Build experience and credibility to support career advancement into roles such as Audit Coordinator, Compliance Supervisor, or Quality Assurance Officer
- Develop the foundation necessary to work with integrated management systems, combining multiple ISO standards within a single audit framework
By progressing to higher-level qualifications and gaining hands-on audit experience, learners can position themselves as valuable assets within any organisation aiming to maintain high standards of compliance, efficiency, and continual improvement.