Customer Services

ICTQual CPD Course in Basics of Navigating Customer Service Software

ICTQual CPD Course in Introduction to Building Rapport with Customers

ICTQual CPD Course in Understanding Customer Service in the Retail Sector

ICTQual CPD Course in Basics of Upselling and Cross-Selling Techniques

ICTQual CPD Course in Introduction to Handling High-Volume Customer Interactions

ICTQual CPD Course in Understanding the Importance of Timely Responses

ICTQual CPD Course in Basics of Dealing with Customer Complaints via Email

ICTQual CPD Course in Introduction to Customer Service Policies and Procedures

ICTQual CPD Course in Understanding Customer Retention Techniques

ICTQual CPD Course in Basics of Customer Relationship Management (CRM) Systems