ICTQual Level 3 Award in Health and Social Care

In the ever-evolving field of health and social care, where compassion and professional expertise go hand in hand, achieving excellence is essential. The Level 3 Award in Health and Social Care is designed for learners who are ready to advance their careers, deepen their knowledge, and enhance their practical skills in this vital sector.

This Level 3 Health and Social Care qualification builds on foundational learning, offering a comprehensive understanding of advanced care practices, safeguarding, person-centred approaches, and specialised areas such as mental health support and elderly care. Learners explore complex concepts and gain practical experience that prepares them for real-world challenges, making them more confident and capable in delivering high-quality care.

Graduates of the Level 3 Award in Health and Social Care are equipped to make a meaningful impact in a variety of care settings. From providing personalised care for individuals with diverse needs to supporting mental health initiatives and contributing to effective teamwork in healthcare environments, the skills gained from this qualification empower learners to enhance wellbeing and improve outcomes for the communities they serve.

Whether aiming to progress to senior care roles, supervisory positions, or higher-level diplomas, this advanced qualification opens pathways to professional growth and long-term career opportunities in health and social care. By combining theoretical knowledge with practical application, the Level 3 Award ensures learners are fully prepared to meet the demands of a dynamic and rewarding sector.

Course overview

Level 3 Award in Health and Social Care

To enrol in ICTQual Level 3 Award in Health and Social Care, learner must meet the following entry requirements:

  • Age Requirement: Learners must be at least 17 years old at the time of registration.
  • Educational Background: Learners are typically expected to have completed a Level 2 qualification in Health and Social Care or an equivalent foundational qualification. This ensures they possess the essential knowledge and understanding to progress to more advanced topics.
  • Work Experience: While previous work experience in health and social care is not mandatory, learners with practical experience in care settings may find it easier to relate theory to real-world practice.
  • English Proficiency: Learners should have good written and spoken English skills to complete assessments effectively and communicate confidently in care settings. For non-native English speakers, an IELTS score of 5.5 or equivalent is recommended.
  • Additional Requirement: Access to a computer or device with internet connectivity if the course is delivered online.

This qualification, the ICTQual Level 3 Award in Health and Social Care, consists of 8 mandatory units.

  1. Advanced Communication Skills in Health and Social Care
  2. Health Promotion and Public Health
  3. Care Planning and Coordination
  4. Managing Challenging Behaviors
  5. Supporting Individuals with Complex Needs
  6. Ethical and Legal Issues in Health and Social Care
  7. Health and Social Care Leadership and Management
  8. Research Methods in Health and Social Care

Here are the learning outcomes for each study unit of Level 3 Award in Health and Social Care:

Advanced Communication Skills in Health and Social Care

  • Demonstrate advanced verbal, non-verbal, and written communication skills in a range of health and social care settings.
  • Apply effective active listening and empathy to support individuals and families.
  • Identify and overcome barriers to communication, ensuring clarity and respect in all interactions.
  • Record, report, and share information accurately while maintaining confidentiality and compliance with legal requirements.
  • Use communication strategies to enhance collaboration with colleagues, service users, and multidisciplinary teams.

Health Promotion and Public Health

  • Understand the principles of health promotion and its role in improving individual and community wellbeing.
  • Identify key public health issues, including disease prevention, lifestyle management, and mental health awareness.
  • Develop strategies to educate and empower individuals and communities to make informed health choices.
  • Evaluate the effectiveness of health promotion interventions and campaigns.
  • Support initiatives that promote inclusivity, equality, and accessibility in public health programs.

Care Planning and Coordination

  • Develop comprehensive, person-centred care plans based on individual needs, preferences, and goals.
  • Coordinate care effectively with other professionals, agencies, and service providers.
  • Monitor and evaluate care delivery to ensure quality, safety, and compliance with standards.
  • Adjust care plans in response to changing needs or emerging risks.
  • Demonstrate accountability and professional judgement in planning and coordinating care services.

Managing Challenging Behaviors

  • Recognise and understand the causes of challenging behaviours in individuals receiving care.
  • Apply de-escalation techniques and conflict resolution strategies safely and ethically.
  • Develop personalised strategies to prevent or manage difficult behaviours while promoting dignity and respect.
  • Maintain professional boundaries and adhere to organisational policies when addressing behavioural challenges.
  • Reflect on practice to improve future management of challenging situations.

Supporting Individuals with Complex Needs

  • Understand the characteristics and requirements of individuals with complex physical, mental, or social needs.
  • Implement tailored strategies to provide effective support and enhance quality of life.
  • Work collaboratively with families, carers, and multidisciplinary teams to meet complex care requirements.
  • Monitor outcomes and adjust support plans to ensure continuous improvement.
  • Promote independence, choice, and autonomy while ensuring safety and wellbeing.

Ethical and Legal Issues in Health and Social Care

  • Understand the key ethical principles and legal frameworks governing health and social care practice.
  • Apply ethical reasoning and professional judgement in complex care scenarios.
  • Recognise and respond appropriately to legal obligations, safeguarding requirements, and organisational policies.
  • Promote rights, confidentiality, and equality in care provision.
  • Reflect on the impact of ethical and legal considerations on personal and professional practice.

Health and Social Care Leadership and Management

  • Develop leadership and management skills relevant to health and social care settings.
  • Apply principles of effective team management, supervision, and delegation.
  • Evaluate organisational practices to improve service quality, efficiency, and compliance.
  • Promote a positive workplace culture and support staff development.
  • Demonstrate decision-making skills and professional accountability in leadership roles.

Research Methods in Health and Social Care

  • Understand the principles of research design, methodology, and ethical considerations in health and social care.
  • Collect, analyse, and interpret qualitative and quantitative data effectively.
  • Apply research findings to inform practice, policy development, and service improvement.
  • Critically evaluate research studies and evidence-based practices.
  • Communicate research outcomes clearly to stakeholders and multidisciplinary teams.


Completing the Level 3 Award in Health and Social Care equips learners with advanced knowledge, practical skills, and professional confidence to progress both academically and in their careers. This qualification opens numerous pathways for further education, specialised training, and rewarding employment within the health and social care sector.

Progression to Higher-Level Qualifications
  • Learners can advance to Level 4 Diplomas in Health and Social Care, focusing on leadership, management, or specialised care areas such as mental health, childcare, or community care.
  • Opportunities exist to pursue Level 5 or 6 qualifications, including management and professional development programmes, which prepare learners for senior leadership roles in care organisations.
  • Learners may also undertake specialist short courses or certifications in areas such as dementia care, safeguarding, or clinical support, enhancing their expertise and employability.
Career Opportunities
  • Graduates are prepared for supervisory and senior support roles, including positions such as senior care worker, team leader, or healthcare coordinator.
  • The qualification supports employment in diverse care settings, including hospitals, care homes, residential support services, mental health facilities, and community care organisations.
  • With further experience and training, learners can progress to specialist practitioner roles, providing advanced care for individuals with complex needs or leading multidisciplinary teams.
Professional Development and Skills Enhancement
  • Learners develop transferable skills such as leadership, advanced communication, ethical decision-making, research application, and care planning, which are highly valued across all areas of health and social care.
  • The qualification prepares learners to make a tangible impact on patient care, service delivery, and organisational outcomes, ensuring they are confident, competent, and highly employable.
  • Graduates are also well-positioned to pursue professional registration or accreditation with recognised health and social care regulatory bodies, depending on their chosen career path.

Overall, the Level 3 Award in Health and Social Care provides a robust platform for both academic advancement and professional growth, empowering learners to develop a rewarding, sustainable career in one of the most vital and rapidly evolving sectors.

FAQS

The Level 3 Award is suitable for individuals who have completed a Level 2 qualification in Health and Social Care or a related field, or who have relevant work experience in the healthcare or social services sector. It is ideal for those seeking to progress to higher-level roles or specialize in specific areas of practice within health and social care.

Learners typically need to have completed a Level 2 qualification in Health and Social Care or a related field, or demonstrate equivalent knowledge and experience. Some institutions may also require candidates to undergo a criminal background check or provide evidence of English language proficiency.

Level 3 Award in Health and Social Care is 3 Days 9 Hours Training program . As this Training program have mandatory assessment which will be conducted through Approved Training Centres.

Level 3 Award in Health and Social Care course is offered in various formats, including online, in-person, or a combination of both. Participants can choose the format that best fits their schedule and learning preferences. But final decision is made by ATC.

Yes, assessments include quizzes consisting of 100 multiple-choice questions (MCQs). These assessments are designed to evaluate participants’ comprehension of course material and their capacity to apply concepts in practical situations. It is mandatory to pass assessments with a minimum score of 75%