ICTQual Level 3 Diploma in Quality Assurance and Quality Control (QA/QC)

The ICTQual Level 3 Diploma in Quality Assurance and Quality Control (QA/QC) is a comprehensive professional qualification designed to prepare learners for careers in industrial quality management across diverse sectors such as construction, oil and gas, manufacturing, and engineering services. This diploma carries a total of 60 credits and is carefully structured into eight specialized units, combining academic depth with practical industry relevance.

The program begins with the first five units, which focus on the fundamentals of Quality Assurance and Quality Control. Learners are introduced to international standards, inspection techniques, compliance frameworks, and documentation practices that ensure products and services consistently meet global benchmarks. These units provide the essential foundation for building effective quality management systems and developing the skills needed to enhance efficiency, reliability, and customer satisfaction.

As the course progresses, learners gain industry‑specific expertise through three advanced units. The sixth unit emphasizes Quality Control in Civil Engineering, covering construction materials, site inspections, and civil standards. The seventh unit focuses on Quality Control in Electrical Engineering, highlighting electrical systems, testing procedures, and safety compliance. The eighth unit explores Quality Control in Mechanical Engineering, addressing mechanical processes, equipment calibration, and defect analysis.

To balance academic rigor and specialization, the first four units are allocated 10 credits each, while the remaining units carry 5 credits each, allowing learners to progress step by step from general QA/QC principles to specialized industry practices. By completing this diploma, graduates acquire globally recognized skills that open doors to rewarding career opportunities and ensure they are prepared to meet the demands of international QA/QC standards. The ICTQual Level 3 Diploma in QA/QC is therefore an ideal pathway for engineers, technicians, and professionals seeking career advancement in quality management.

Course overview

Level 3 Diploma in Quality Assurance and Quality Control (QA/QC)

To enrol in ICTQual Level 3 Diploma in Quality Assurance and Quality Control (QA/QC), learner must meet the following entry requirements:

  • Age Requirement: Learners must be 18 years of age or older at the time of registration.
  • Educational Background: Applicants should typically have completed secondary education (Matric/Intermediate or equivalent). A background in science, engineering, or technical studies is helpful but not mandatory
  • Work Experience: While fresh learners are welcome, candidates with prior exposure to construction, engineering, manufacturing, or oil and gas industries will find the diploma particularly relevant
  • English Language Proficiency: Since the course is delivered in English, learners should have a reasonable command of written and spoken English to understand technical content and complete assessments effectively.

This qualification, the ICTQual Level 3 Diploma in Quality Assurance and Quality Control (QA/QC), consists of 8 mandatory units.

  1. Principles of Quality Assurance
  2. Fundamentals of Quality Control
  3. International Standards and Regulatory Compliance in QA/QC
  4. Inspection Methodologies and Technical Documentation
  5. Applied Practices in Quality Assurance and Quality Control
  6. Quality Control in Civil Engineering Projects
  7. Quality Control in Electrical Systems and Installations
  8. Quality Control in Mechanical Engineering Processes

Learning Outcomes for the Study Units:

Principles of Quality Assurance

  • Understand the fundamental concepts and philosophy of quality assurance in industrial contexts.
  • Explain the role of QA in ensuring product and service reliability.
  • Identify key responsibilities of quality assurance professionals across industries.
  • Apply QA frameworks to improve organizational efficiency and customer satisfaction.
  • Evaluate the impact of QA on compliance with international standards.
  • Develop strategies for continuous improvement through QA systems.
  • Demonstrate awareness of ethical and professional practices in quality assurance.
  • Relate QA principles to real‑world case studies and industry applications.

Knowledge Providing Task

Fundamentals of Quality Control

  • Define the scope and objectives of quality control in engineering and manufacturing.
  • Differentiate between preventive and corrective QC measures.
  • Apply statistical tools and sampling techniques for quality inspection.
  • Recognize the importance of defect detection and corrective action.
  • Implement QC procedures to maintain product consistency.
  • Assess the role of QC in reducing waste and optimizing resources.
  • Interpret QC data to support decision‑making processes.
  • Integrate QC practices into organizational quality management systems.

Knowledge Providing Task

International Standards and Regulatory Compliance in QA/QC

  • Identify key international standards such as ISO, ASTM, and ASME.
  • Explain the importance of regulatory compliance in global industries.
  • Apply standardization principles to QA/QC processes.
  • Evaluate the impact of non‑compliance on organizational reputation and safety.
  • Interpret certification requirements for QA/QC professionals.
  • Develop awareness of sector‑specific compliance frameworks (construction, oil & gas, pharma).
  • Relate standards to risk management and quality audits.
  • Demonstrate knowledge of documentation required for compliance verification.

Inspection Methodologies and Technical Documentation

  • Understand the role of inspection in QA/QC systems.
  • Apply different inspection techniques for civil, electrical, and mechanical projects.
  • Recognize the importance of accurate technical documentation.
  • Prepare inspection reports that meet industry standards.
  • Evaluate inspection outcomes to recommend corrective actions.
  • Use checklists and templates for systematic inspections.
  • Integrate inspection data into quality management systems.
  • Demonstrate professional communication through technical documentation.

Applied Practices in Quality Assurance and Quality Control

  • Apply QA/QC principles to real‑world industrial projects.
  • Demonstrate practical skills in inspection, testing, and reporting.
  • Integrate QA/QC practices into project management frameworks.
  • Evaluate case studies to identify best practices in QA/QC.
  • Implement corrective and preventive actions in workplace scenarios.
  • Use QA/QC tools to enhance safety and reliability.
  • Collaborate effectively with multidisciplinary teams in QA/QC projects.
  • Reflect on professional growth through applied QA/QC practices.

Quality Control in Civil Engineering Projects

  • Apply QC principles to construction materials and site inspections.
  • Evaluate concrete, steel, and other civil materials for compliance.
  • Recognize common defects in civil engineering projects.
  • Implement QC procedures for structural safety and durability.
  • Prepare documentation for civil QC inspections.
  • Relate QC practices to international civil engineering standards.
  • Assess the impact of QC on project timelines and costs.
  • Demonstrate awareness of safety and environmental considerations in civil QC.

Quality Control in Electrical Systems and Installations

  • Apply QC principles to electrical systems and installations.
  • Conduct inspections of wiring, circuits, and electrical equipment.
  • Recognize safety hazards and compliance issues in electrical projects.
  • Implement testing procedures for electrical reliability.
  • Prepare technical documentation for electrical QC inspections.
  • Relate QC practices to international electrical standards.
  • Evaluate the role of QC in preventing electrical failures.
  • Demonstrate awareness of occupational safety in electrical QC.

Quality Control in Mechanical Engineering Processes

  • Apply QC principles to mechanical systems and processes.
  • Inspect mechanical components for defects and compliance.
  • Implement calibration procedures for mechanical equipment.
  • Recognize common mechanical failures and corrective actions.
  • Prepare documentation for mechanical QC inspections.
  • Relate QC practices to international mechanical engineering standards.
  • Evaluate the impact of QC on mechanical system efficiency.
  • Demonstrate awareness of safety and reliability in mechanical QC.

Completing the ICTQual Level 3 Diploma in Quality Assurance and Quality Control (QA/QC) opens a wide range of professional and educational opportunities for learners who wish to advance their careers in quality management and industrial standards. This qualification is internationally recognized and provides a strong foundation for progression into higher‑level diplomas, specialized certifications, and industry‑specific training programs.

  • Advance to higher‑level diplomas and certifications: Learners can progress into advanced qualifications in Quality Management, Occupational Health and Safety, Engineering Project Management, or specialized QA/QC diplomas. These programs build on the Level 3 foundation and prepare learners for leadership roles in quality systems.
  • Specialize through international certifications: Graduates can pursue globally recognized certifications such as ISO 9001 Lead Auditor, Lean Six Sigma Green/Black Belt, and Total Quality Management (TQM). These credentials enhance credibility and open opportunities in multinational organizations.
  • Broaden industry expertise: The diploma provides a pathway to sector‑specific training in construction, oil and gas, pharmaceuticals, manufacturing, and engineering services. Learners can specialize further in civil, electrical, or mechanical QA/QC to align with their career goals.
  • Career advancement opportunities: Successful graduates can move into roles such as QA/QC Inspector, Quality Engineer, Compliance Officer, or Quality Assurance Supervisor. With experience, they can progress into senior positions such as Quality Manager, Project Quality Lead, or Head of Quality Systems.
  • Global career mobility: The qualification supports progression into international projects and companies, as learners can meet global compliance standards and industry licensing requirements. This makes it easier to secure opportunities abroad or with multinational firms.
  • Continuous Professional Development (CPD): Learners can engage in CPD programs to stay updated with evolving standards, technologies, and industry practices. This ensures long‑term competitiveness and adaptability in a rapidly changing industrial environment.
  • Pathway to lifelong learning in QA/QC: The diploma establishes a strong foundation for continuous growth, enabling learners to build expertise step by step, expand into specialized areas, and remain future‑ready in quality management.

FAQs

The course is open to learners with a basic educational background, ideally at secondary or intermediate level. It is suitable for fresh graduates, technicians, engineers, and professionals seeking to enhance their career prospects in QA/QC.

Graduates can pursue roles such as QA/QC Inspector, Quality Engineer, Compliance Officer, or Quality Assurance Supervisor. With experience, learners can progress into senior positions like Quality Manager or Project Quality Lead.

ICTQual Level 3 Diploma in Quality Assurance and Quality Control (QA/QC) is 60 Credits training program. As this Training program have mandatory assessment which will be conducted through Approved Training Centers.

ICTQual Level 3 Diploma in Quality Assurance and Quality Control (QA/QC) in various formats, including online, in-person, or a combination of both. Participants can choose the format that best fits their schedule and learning preferences. But final decision is made by ATC.

Yes, ICTQual Level 3 Diploma in Quality Assurance and Quality Control (QA/QC) consist of 8 mandatory assessments . These assessments are designed to evaluate participants’ comprehension of course material and their capacity to apply concepts in practical situations.