ICTQual International Level 2 Award in Shipping and Logistics

The ICTQual International Level 2 Award in Shipping and Logistics is a beginner‑to‑intermediate qualification designed to build on the foundations of the Level 1 Award and provide learners with a deeper understanding of the shipping and logistics industry. This programme introduces the essential principles of freight forwarding, multimodal transport systems, port operations, and international trade compliance, ensuring that learners develop both theoretical knowledge and practical awareness of how global shipping functions.

Learners studying this qualification will explore the operational processes that underpin maritime logistics, including the preparation and use of shipping documentation, the coordination of cargo movement across different modes of transport, and the importance of compliance with international regulations. The course also highlights the role of ports and terminals in facilitating trade and the need for efficiency, safety, and customer service in logistics operations.

The ICTQual International Level 2 Award in Shipping and Logistics is particularly suitable for individuals who are new to the sector but want to progress beyond introductory knowledge, as well as those already working in support roles who wish to formalise their skills with an accredited qualification. It provides a strong foundation for learners who aspire to continue their studies with the ICTQual Level 3 Certificate or Diploma in Shipping and Logistics, or for those seeking entry‑level employment opportunities in shipping companies, freight forwarding firms, and logistics providers.

By completing this award, learners gain the confidence and competence to contribute effectively to the shipping and logistics sector, while also preparing themselves for higher‑level qualifications and long‑term career development in one of the world’s most dynamic and globally connected industries.

Course overview

International Level 2 Award in Shipping and Logistics

To enrol in ICTQual International Level 2 Award in Shipping and Logistics, learner must meet the following entry requirements:

  • Age Requirement: Learners are generally expected to be 16 years or older. This reflects the slightly more advanced nature of the qualification compared to Level 1, while still keeping it accessible to early‑stage learners.
  • Educational Background:A Level 1 Award in Shipping and Logistics or an equivalent introductory qualification is recommended. However, learners with a basic secondary education and a strong interest in shipping and logistics may also be accepted.
  • Professional Experience: No formal work experience is required at this stage. However, learners who have had some exposure to logistics, trade, or transport (for example, through part‑time work or internships) will find the content easier to relate to.
  • English Proficiency: Learners should demonstrate basic English language ability, typically equivalent to CEFR A2–B1 or IELTS 4.5–5.0. This ensures they can read, write, and communicate effectively in a learning environment. Centres may conduct their own internal assessments if formal test results are not available.
  • IT and Digital Skills: Basic computer literacy is required, including the ability to use email, word processing, and internet browsing. This is important for accessing online resources, completing assignments, and engaging with digital learning platforms.

This qualification, the ICTQual International Level 2 Award in Shipping and Logistics, consists of 3 mandatory units.

  1. Principles of Maritime Transport and Logistics
  2. Introduction to Port and Terminal Operations
  3. Shipping Documentation and Customer Service Essentials

Learning Outcomes for the ICTQual International Level 2 Award in Shipping and Logistics:

Principles of Maritime Transport and Logistics

By the end of this unit, learners will be able to:

  • Explain the role of maritime transport in supporting global trade and supply chains.
  • Identify the main types of ships, cargoes, and trade routes used in international shipping.
  • Describe the relationship between shipping, ports, and logistics networks.
  • Understand the concept of multimodal transport and its importance in logistics.
  • Recognise the impact of efficiency, safety, and cost management in maritime transport.
  • Demonstrate awareness of environmental and sustainability issues in shipping.
  • Apply basic logistics principles to simple trade and transport scenarios.
  • Appreciate the contribution of maritime transport to economic development.

Introduction to Port and Terminal Operations

By the end of this unit, learners will be able to:

  • Describe the functions of ports and terminals in facilitating international trade.
  • Identify the key activities involved in cargo handling, storage, and distribution.
  • Understand the role of port authorities, terminal operators, and logistics partners.
  • Recognise the importance of safety, security, and compliance in port operations.
  • Explain how technology and automation are used in modern port management.
  • Assess the challenges of congestion, scheduling, and resource allocation in ports.
  • Demonstrate awareness of environmental considerations in port operations.
  • Relate port and terminal activities to the wider shipping and logistics industry.

Shipping Documentation and Customer Service Essentials

By the end of this unit, learners will be able to:

  • Identify the main shipping documents used in international trade, including bills of lading, invoices, and packing lists.
  • Explain the purpose of documentation in ensuring compliance and smooth cargo movement.
  • Recognise the role of customs and regulatory authorities in shipping documentation.
  • Demonstrate the ability to complete or interpret basic trade documents.
  • Understand the importance of accuracy and timeliness in documentation processes.
  • Apply customer service principles to interactions with clients and stakeholders.
  • Recognise how effective communication supports logistics and shipping operations.
  • Appreciate the role of professionalism and service quality in building customer trust.

The ICTQual International Level 2 Award in Shipping and Logistics provides learners with a strong foundation in maritime transport, port operations, and shipping documentation. It is designed as a stepping stone for those who wish to advance academically, gain industry‑specific training, or enter employment in the global shipping and logistics sector. After completing this award, learners can progress into higher qualifications, professional certifications, or practical career pathways that prepare them for long‑term success in the maritime and logistics industries.

Progression to Higher Qualifications

  • Enrol in the ICTQual Level 3 Certificate in Shipping and Logistics.
  • Build advanced knowledge of international trade practices and logistics systems.
  • Gain credits that contribute to larger diploma programmes.
  • Prepare for supervisory roles in shipping and logistics.
  • Strengthen academic readiness for higher‑level study.
  • Access structured learning pathways leading to Levels 4–7.
  • Develop analytical and problem‑solving skills for industry application.
  • Position yourself for international recognition of qualifications.
  • Create a roadmap for long‑term career growth.

Entry‑Level Employment Opportunities

  • Apply for junior roles in shipping companies or freight forwarding firms.
  • Work as a documentation assistant handling trade paperwork.
  • Support cargo handling teams in ports or warehouses.
  • Assist logistics coordinators with scheduling and shipment tracking.
  • Gain experience in customer service within logistics firms.
  • Contribute to administrative tasks in transport and trade organisations.
  • Learn workplace practices and industry standards on the job.
  • Build confidence and professional networks in the maritime sector.
  • Use work experience to progress into supervisory roles over time.

Professional Skills Development

  • Strengthen communication and teamwork skills in logistics environments.
  • Gain confidence in handling shipping and logistics terminology.
  • Develop problem‑solving skills for trade and transport challenges.
  • Improve IT literacy for logistics software and documentation systems.
  • Build awareness of safety and compliance in shipping operations.
  • Learn time management and organisational skills for logistics tasks.
  • Enhance adaptability to work in fast‑paced trade environments.
  • Apply classroom knowledge to practical workplace scenarios.
  • Prepare for lifelong learning and continuous professional growth.

Industry‑Specific Training and Certifications

  • Progress into short courses in freight forwarding or customs compliance.
  • Undertake health and safety training relevant to port and cargo operations.
  • Gain certification in warehouse management or inventory control.
  • Explore introductory training in supply chain management.
  • Complete workshops on international trade documentation.
  • Build specialist knowledge in logistics software and digital tools.
  • Strengthen employability with recognised industry certificates.
  • Combine training with part‑time work for practical application.
  • Use certifications as stepping stones to higher qualifications.

Pathway to Supervisory Roles

  • Transition into supervisory positions with further study and experience.
  • Oversee small teams in shipping or logistics departments.
  • Manage documentation processes and ensure compliance.
  • Support operational planning in ports and terminals.
  • Develop leadership skills for managing junior staff.
  • Gain responsibility for customer service and client relations.
  • Apply problem‑solving skills to operational challenges.
  • Build credibility as a reliable team leader.
  • Prepare for advanced diplomas that focus on management.

Career Exploration and Industry Awareness

  • Explore different sectors within shipping, logistics, and supply chain.
  • Gain awareness of roles in port operations, freight forwarding, and compliance.
  • Understand the global importance of shipping to economies.
  • Identify personal strengths and career interests in logistics.
  • Network with professionals and employers in the maritime sector.
  • Attend industry events, seminars, or workshops for exposure.
  • Research career pathways in international trade and transport.
  • Build a vision for long‑term professional development.
  • Use the Level 2 Award as a foundation for informed career choices.

Long‑Term Academic and Professional Growth

  • Progress from Level 2 to Level 3, and eventually to Levels 4–7.
  • Gain advanced diplomas that prepare for senior management roles.
  • Develop expertise in international trade, shipping finance, and logistics strategy.
  • Build a professional profile recognised across global industries.
  • Access opportunities for consultancy and advisory roles.
  • Contribute to innovation in sustainable shipping practices.
  • Engage in lifelong learning and continuous upskilling.
  • Position yourself for leadership in global maritime organisations.
  • Create a structured career pathway from entry level to executive roles.

Contribution to Global Trade and Logistics Sector

  • Apply knowledge to support efficient cargo movement worldwide.
  • Contribute to compliance with international trade regulations.
  • Support sustainability initiatives in shipping and logistics.
  • Enhance customer service standards in logistics operations.
  • Promote safe and ethical practices in cargo handling.
  • Strengthen the competitiveness of logistics firms.
  • Support innovation in digital logistics and documentation systems.
  • Build resilience in supply chains through practical skills.
  • Play a role in shaping the future of global trade.

FAQs

This award is ideal for learners who want to progress beyond introductory knowledge and gain practical awareness of shipping and logistics. It suits:

  • Learners who have completed the Level 1 Award.
  • School leavers or early‑stage learners interested in maritime careers.
  • Individuals working in support roles in logistics or trade who want to formalise their skills.
  • Career changers seeking to enter the shipping and logistics sector.

The Level 2 Award prepares learners for entry‑level roles such as:

  • Documentation assistant in shipping or logistics firms.
  • Freight forwarding support staff.
  • Cargo handling assistant in ports or warehouses.
  • Junior logistics or supply chain assistant.
  • Administrative support in trade and transport organisations.

The ICTQual International Level 2 Award in Shipping and Logistics is a 3 hours training programme designed to be completed in full-time study over this period, with a focus on both theoretical learning and practical application.

ICTQual International Level 2 Award in Shipping and Logistics is offered in various formats, including online, in-person, or a combination of both. Participants can choose the format that best fits their schedule and learning preferences. But final decision is made by ATC.

Yes, ICTQual International Level 2 Award in Shipping and Logistics, includes assessments consisting of 100 multiple-choice questions (MCQs). These assessments evaluate participants’ understanding of the course material and their ability to apply concepts in practical situations. A minimum score of 75% is required to pass the assessments.cal situations. It is mandatory to pass assessments with a minimum score of 75%