ICTQual AB Level 2 International Diploma in Project Management in IT

The ICTQual AB Level 2 International Diploma in Project Management in IT is a globally recognised qualification designed to equip learners with essential skills and knowledge required to manage IT projects effectively. This programme provides a solid foundation for those looking to start a career in IT project management or enhance their professional capabilities in technology-driven industries.

Over a structured three-month period and through a 30-credit framework, learners explore core aspects of IT project management, including project planning, scheduling, risk assessment, and team coordination within IT environments. The programme integrates theoretical learning with practical application through interactive workshops, digital modules, and real-world IT project case studies. Learners gain hands-on experience managing software development projects, IT infrastructure deployments, and technology-focused business initiatives.

This diploma is ideal for freshers seeking to enter the IT sector as well as professionals aiming to formalise their experience or develop career growth opportunities. Learners develop essential skills in project planning tools, agile methodologies, risk management, and team leadership, making them highly employable in roles such as IT Project Assistant, Junior IT Project Coordinator, IT Operations Support Officer, or Technology Team Coordinator.

Upon completion, learners will be prepared to manage IT projects efficiently, ensuring successful delivery within time, cost, and quality parameters. The course enhances problem-solving, analytical thinking, and communication skills, which are crucial for modern IT workplaces.

By completing the ICTQual AB Level 2 International Diploma in Project Management in IT, learners gain internationally recognised credentials that support career progression, practical competence, and professional credibility in the competitive and rapidly evolving field of IT project management.

Course overview

Level 2 International Diploma in Project Management in IT

To enrol in ICTQual AB Level 2 International Diploma in Project Management in IT learner must meet the following entry requirements:

  • Age Requirement: Learners must be at least 18 years old at the time of registration.
  • Educational Background:Learners should have completed secondary education or hold an equivalent qualification recognised by their local education authority. A background in IT, computer studies, business, or related subjects is recommended but not mandatory.
  • Professional Experience:No prior professional experience is required for fresh learners, but individuals with experience in IT support, software development, or administrative roles will have an advantage. Professionals with at least two years of relevant experience may follow an alternative route for recognition of prior learning and competence.
  • English Proficiency:As the course is delivered in English, learners must demonstrate sufficient proficiency in reading, writing, and comprehension to fully engage with study materials, complete assessments, and participate in discussions. Centres may assess language ability if necessary.
  • Additional Requirement:Learners must have access to a computer or digital device with a reliable internet connection to participate in online learning modules and assessments. A motivated attitude, willingness to learn, and basic digital literacy skills are essential. Centres may also require learners to engage in collaborative tasks, project exercises, and practical IT simulations.

This qualification, the ICTQual AB Level 2 International Diploma in Project Management in IT, consists of 3 mandatory units.

Foundation and Core Knowledge

  1. Project Management Principles in IT
  2. IT Project Planning, Scheduling, and Risk Management
  3. Team Leadership, Communication, and IT Project Performance

Learning Outcomes for the ICTQual AB Level 2 International Diploma in Project Management in IT:

Foundation and Core Knowledge

Project Management Principles in IT

  • Develop a clear understanding of fundamental IT project management concepts, methodologies, and frameworks.
  • Identify the stages of IT project life cycles and their impact on project outcomes.
  • Understand the roles and responsibilities of IT project stakeholders and team members.
  • Apply professional and ethical standards to IT project planning and execution.
  • Analyse how organisational structures and culture affect IT project success.

IT Project Planning, Scheduling, and Risk Management

  • Create comprehensive IT project plans including objectives, scope, deliverables, and milestones.
  • Apply practical scheduling techniques using IT tools to allocate tasks and resources effectively.
  • Identify, assess, and mitigate potential risks in IT projects to minimise project disruptions.
  • Monitor project progress using project management software and techniques to ensure quality and efficiency.
  • Evaluate project outcomes to ensure alignment with goals and identify areas for continuous improvement.

Team Leadership, Communication, and IT Project Performance

  • Develop leadership skills to guide, motivate, and manage IT project teams effectively.
  • Enhance communication skills to manage stakeholders, clients, and cross-functional teams in IT environments.
  • Apply conflict resolution and negotiation techniques to maintain productive team dynamics.
  • Understand performance evaluation methods and continuous improvement practices for IT projects.
  • Foster collaboration, accountability, and innovation within IT project teams to achieve successful outcomes.

These learning outcomes prepare learners to confidently manage IT projects, lead teams, and contribute effectively to organisational success in technology-driven environments.

Completing the ICTQual AB Level 2 International Diploma in Project Management in IT equips learners with a strong foundation in managing IT projects, team leadership, and practical project execution. This qualification prepares learners for career advancement, professional growth, and specialised roles in IT project management, operations, and technology-driven business environments. The programme provides the skills and knowledge needed to take on greater responsibilities and leadership roles across IT and technology sectors.

Progression to Advanced Project Management Diplomas

  • Learners can advance to a Level 3 Diploma in IT Project Management or related management disciplines.
  • Develop deeper knowledge of project governance, IT portfolio management, and strategic planning.
  • Enhance analytical and decision-making skills for managing complex IT projects.
  • Build confidence in overseeing multi-phase technology initiatives across industries.
  • Gain preparation for professional certifications and continuous development opportunities.
  • Strengthen leadership and project coordination capabilities for higher responsibilities.
  • Encourage lifelong learning and adaptation to evolving IT project management standards.

Career Opportunities in IT Project Management

  • Prepares learners for roles such as IT Project Assistant, Junior IT Project Coordinator, and IT Operations Support Officer.
  • Enables learners to manage scheduling, documentation, and stakeholder communications in IT projects.
  • Opens pathways in IT, software development, technology services, and digital operations.
  • Builds competence in contributing effectively to project teams and IT initiatives.
  • Enhances employability across local and international IT organisations.
  • Encourages professional growth and career mobility in technology-focused industries.
  • Supports transition into operations or IT administration roles where project skills are valued.

Leadership and Team Management Pathways

  • Develop skills for guiding, motivating, and supervising IT project teams effectively.
  • Enhance communication and collaboration across multi-functional technology teams.
  • Apply conflict resolution and problem-solving techniques in team settings.
  • Understand performance evaluation and continuous improvement strategies for IT teams.
  • Build accountability and innovation in project delivery environments.
  • Prepare for roles such as Team Lead or Junior IT Project Supervisor.
  • Strengthen the ability to manage resources and deliver projects efficiently.

IT Operations and Business Support

  • Open opportunities in IT operations management, digital project administration, and support roles.
  • Apply project management techniques to business planning and workflow optimisation.
  • Develop organisational and administrative skills for IT project environments.
  • Understand resource management, performance monitoring, and reporting tools.
  • Enhance decision-making capabilities within dynamic IT and business contexts.
  • Build cross-functional collaboration and coordination skills.
  • Gain practical experience transferable across multiple IT and technology sectors.

Risk Management and Quality Assurance

  • Build expertise in identifying, assessing, and mitigating IT project risks.
  • Develop understanding of quality control processes and compliance standards.
  • Apply risk management frameworks to software, infrastructure, and IT service projects.
  • Enhance analytical skills to monitor project performance and outcomes.
  • Support project audits and quality evaluation initiatives.
  • Understand international standards for risk and quality in IT project management.
  • Strengthen ability to maintain consistent performance and project delivery standards.

Entrepreneurship and Independent IT Projects

  • Equip learners with skills to plan and manage small-scale IT projects independently.
  • Encourage innovative thinking and problem-solving in technology projects.
  • Develop competency in resource allocation, budgeting, and client management.
  • Enhance understanding of IT project cost estimation and scheduling.
  • Support freelance or consultancy opportunities in IT project delivery.
  • Build confidence in applying project management methodologies in real-world scenarios.
  • Prepare learners for independent or entrepreneurial IT initiatives.

Community, Technology, and Development Projects

  • Prepare learners to engage in IT projects within public sector or non-profit organisations.
  • Promote sustainable IT solutions and responsible technology deployment.
  • Develop stakeholder management and community engagement skills in project contexts.
  • Build knowledge of project evaluation and impact assessment for IT initiatives.
  • Support ethical practices in technology and project management.
  • Encourage participation in technology development and digital transformation projects.
  • Strengthen learners’ ability to contribute to socially responsible IT initiatives.

Completing this qualification empowers learners to progress confidently in IT project management, preparing them for professional roles, career advancement, and global opportunities in technology-driven industries.

Delivering the ICTQual AB Level 2 International Diploma in Project Management in IT requires centres to meet specific academic, operational, and quality standards. These requirements ensure learners receive a high-quality, internationally recognised learning experience that combines theory and practical IT project management skills. Centres must demonstrate robust infrastructure, qualified staff, and effective learner support systems to maintain ICTQual AB standards.

Centre Approval and Accreditation

  • Centres must be formally approved and accredited by ICTQual AB before delivering the programme.
  • A comprehensive profile including facilities, staff qualifications, and operational procedures must be submitted for review.
  • Compliance with ICTQual AB’s policies, procedures, and quality assurance standards is mandatory.
  • Regular audits and monitoring visits ensure centres maintain international standards.
  • Accurate and up-to-date learner records must be maintained for all enrolments and assessments.
  • Centres must establish clear admission, assessment, and certification procedures.
  • Accreditation renewal is required periodically to maintain authorised status.

Qualified Teaching and Assessment Staff

  • Tutors and assessors must hold recognised qualifications in IT, project management, or related fields.
  • Staff should have practical industry experience in IT projects to support applied learning.
  • Assessors must be competent in evaluating learner performance according to ICTQual AB standards.
  • Continuous professional development (CPD) is essential to ensure staff stay current with industry practices.
  • Internal verifiers should monitor assessment processes for consistency and accuracy.
  • Centres must maintain detailed records of staff qualifications, experience, and training.
  • Any replacement or addition of teaching staff must be documented and approved.

Learning Resources and Infrastructure

  • Centres must provide fully equipped classrooms, IT labs, and interactive learning spaces.
  • Access to project management software and digital collaboration tools is essential.
  • Learning environments must be safe, accessible, and conducive to effective study.
  • Centres should provide digital resources such as e-books, case studies, and project templates.
  • Practical workshops and simulations must be available to support hands-on IT project learning.
  • Centres should maintain a library with updated materials on IT project management practices.
  • Resources must support blended delivery, including both online and in-person learning.

Learner Support and Guidance

  • Structured induction sessions must introduce learners to the programme and expectations.
  • Academic and pastoral support should be available throughout the course.
  • Career guidance and progression advice must be provided to all learners.
  • Clear communication channels should be established for learner queries and feedback.
  • Support must be available for learners with special educational needs or additional learning requirements.
  • Centres should conduct regular progress reviews and mentoring sessions.
  • Learner feedback should inform continuous improvement in teaching and support services.

Assessment and Internal Verification

  • Assessments must follow ICTQual AB-approved criteria and methodologies.
  • Centres must implement transparent and consistent assessment procedures.
  • Internal verification should ensure fairness, accuracy, and compliance in marking.
  • All assessment records and learner portfolios must be securely maintained.
  • Learners must be informed of assessment methods, criteria, and deadlines.
  • Constructive and timely feedback should be provided to support learner development.
  • Regular reviews of assessment processes should be conducted for quality improvement.

Health, Safety, and Compliance

  • Centres must comply with local and international health and safety regulations.
  • Emergency procedures, first aid, and accessible facilities must be available at all times.
  • Data protection and privacy policies must meet ICTQual AB and legal requirements.
  • Inclusivity and non-discrimination should be maintained in all teaching and administrative activities.
  • Centres must promote ethical conduct across staff and learners.
  • Sustainability and environmental practices should be integrated where feasible.
  • Compliance audits may be conducted to verify adherence to safety and operational standards.

Quality Assurance and Continuous Improvement

  • Centres must participate in ICTQual AB’s quality assurance and monitoring activities.
  • Performance reviews should identify areas for improvement in teaching and assessment.
  • Learner, staff, and stakeholder feedback should inform development initiatives.
  • Internal audits should maintain compliance with all programme standards.
  • Corrective actions and improvements must be documented and implemented effectively.
  • Innovative teaching methods and digital tools should enhance learner engagement.
  • Collaboration with ICTQual AB ensures alignment with international IT project management standards.

By meeting these requirements, centres provide a high-quality, internationally recognised IT project management programme, enabling learners to gain practical skills, professional knowledge, and career-ready competencies while maintaining ICTQual AB’s global credibility and standards.

Route for Candidates with No Experience

This pathway is designed for learners who are new to IT project management and wish to develop essential knowledge and practical skills required to manage technology-focused projects effectively. It provides a structured introduction to project planning, scheduling, risk management, and team coordination within IT environments.

  • Admission: Learners enrol at an ICTQual AB approved centre to begin the 3-month, 30-credit programme.
  • Training:The course is structured around three core study units — Project Management Principles in IT, IT Project Planning, Scheduling, and Risk Management, and Team Leadership, Communication, and IT Project Performance. Training combines classroom instruction, digital learning modules, and real-world IT project case studies to provide a balance of theory and practical application. Learners gain hands-on experience managing software development projects, IT infrastructure deployment, and technology-focused business initiatives.
  • Assessment:Learners are assessed through practical assignments, project work, written reports, and scenario-based evaluations. Assessments measure understanding of IT project management principles, risk management, leadership, and team performance in alignment with industry expectations.
  • Certification:Upon successful completion, learners are awarded the ICTQual AB Level 2 International Diploma in Project Management in IT. Graduates are prepared for entry-level positions such as IT Project Assistant, Junior IT Project Coordinator, IT Operations Support Officer, or Technology Team Coordinator. Learners may also progress to higher-level diplomas within the ICTQual AB framework.

Route for Experienced and Competent Candidates

This pathway is designed for professionals already working in IT project management, software development, or operations who wish to gain international recognition for their existing expertise. It allows competent individuals to achieve certification through evidence of prior learning and professional competence.

  • Eligibility:Learners must demonstrate at least two years of verifiable professional experience in IT project management, software development, or related technology roles. Acceptable evidence includes employer references, project portfolios, progress reports, or documentation of project planning and execution.
  • Assessment of Competence:Experienced learners are evaluated through portfolio reviews, professional discussions, and practical demonstrations that assess their operational knowledge, analytical thinking, and IT project management capability. This process validates prior learning while identifying any skill gaps that can be addressed through targeted workshops or short assessments.
  • Evidence Submission:Learners submit a professional portfolio including project plans, schedules, risk logs, team performance reports, and documentation of IT project outcomes. All evidence is verified by the approved centre to ensure authenticity and alignment with ICTQual AB standards.
  • Knowledge and Understanding:If specific competencies require strengthening, learners may complete bridging sessions, refresher workshops, or supplementary tasks to achieve full qualification compliance.
  • Certification:Upon successful verification of competence, learners are awarded the ICTQual AB Level 2 International Diploma in Project Management in IT, validating their professional proficiency and readiness for advancement into roles such as IT Project Coordinator, IT Project Officer, Team Lead, or Operations Supervisor.

This dual-route certification framework ensures accessibility for both beginners and experienced professionals, supporting career development through practical assessment, flexible learning, and internationally recognised standards in IT project management.

FAQs

The ICTQual AB Level 2 International Diploma in Project Management in IT is an internationally recognised qualification that equips learners with essential skills and knowledge to manage IT projects effectively. The course covers project planning, scheduling, risk management, and team leadership within technology-focused environments, combining theoretical learning with practical, real-world application.

This course is ideal for freshers with no prior experience in IT project management, as well as professionals seeking to formalise their skills or progress in their careers. It is suitable for learners aiming for roles such as IT Project Assistant, Junior IT Project Coordinator, IT Operations Support Officer, or Technology Team Coordinator. The diploma is also beneficial for those seeking to enhance employability in local and international IT industries.

The ICTQual AB Level 2 International Diploma in Project Management in IT provides learners with practical and theoretical skills for successful project delivery. Benefits include enhanced competence in project planning, risk assessment, and team leadership, improved problem-solving and communication skills, increased employability, and a clear pathway to higher-level diplomas or professional IT project roles. Learners gain internationally recognised credentials that boost career prospects in IT and technology-driven industries.

ICTQual AB Level 2 International Diploma in Project Management in IT course is offered in various formats, including online, in-person, or a combination of both. Participants can choose the format that best fits their schedule and learning preferences. But final decision is made by ATC.

Yes, ICTQual AB Level 2 International Diploma in Project Management in IT of 3 mandatory assessments. These assessments are designed to evaluate participants’ comprehension of course material and their capacity to apply concepts in practical situations. It is mandatory to pass all assessments to achieve this qualification.