ICTQual AB Level 2 International Diploma in Supply Chain Management and Logistics
The ICTQual AB Level 2 International Diploma in Supply Chain Management and Logistics is a dynamic and industry-relevant programme designed for learners seeking to build a successful career in the fast-paced global logistics and supply chain sector. Over a structured 3-month period, learners gain 30 credits that blend practical skills with essential theoretical knowledge, equipping them to meet the demands of modern supply chain operations effectively.
This course provides learners with a comprehensive understanding of supply chain processes, including procurement, transportation, warehousing, inventory management, and distribution strategies. By exploring real-world case studies and practical applications, learners develop the ability to optimise workflows, reduce operational costs, and enhance efficiency across complex supply networks. The programme also emphasises the integration of technology and sustainability, ensuring learners are prepared for the evolving challenges of global logistics.
Graduates of this diploma emerge with skills highly sought by employers in sectors such as logistics firms, freight management companies, manufacturing, retail, and distribution. Learners develop expertise in supply chain planning, inventory control, transportation management, and performance evaluation, enabling them to assume roles such as logistics coordinator, supply chain assistant, warehouse planner, or operations support officer.
The ICTQual AB Level 2 International Diploma in Supply Chain Management and Logistics also fosters critical thinking, problem-solving, and professional decision-making skills, empowering learners to implement innovative solutions and drive organisational performance. By the end of the programme, learners are equipped not only with technical knowledge but also with the confidence and competence to thrive in an internationally competitive industry.
This course is ideal for both newcomers seeking entry into logistics and supply chain roles, as well as professionals aiming to formalise and enhance their skills, providing a globally recognised pathway to career advancement in supply chain management and logistics.
Level 2 International Diploma in Supply Chain Management and Logistics
To enrol in ICTQual AB Level 2 International Diploma in Supply Chain Management and Logistics learner must meet the following entry requirements:
This qualification, the ICTQual AB Level 2 International Diploma in Supply Chain Management and Logistics, consists of 3 mandatory units.
Foundation and Core Knowledge
- Fundamentals of Supply Chain Management
- Transportation, Warehousing, and Inventory Control
- Technology and Sustainability in Supply Chain Operations
Learning Outcomes for the ICTQual AB Level 2 International Diploma in Supply Chain Management and Logistics:
Foundation and Core Knowledge
Fundamentals of Supply Chain Management
- Learners will understand the key principles and components of supply chain management.
- Learners will be able to analyse supply chain processes and identify areas for improvement.
- Learners will develop skills to coordinate procurement, production, and distribution activities.
- Learners will gain knowledge of supplier relationships and effective sourcing strategies.
- Learners will acquire the ability to apply supply chain concepts to practical business scenarios.
Transportation, Warehousing, and Inventory Control
- Learners will understand the principles of transportation management and logistics planning.
- Learners will gain skills in warehouse operations, storage optimisation, and inventory handling.
- Learners will be able to monitor and control stock levels effectively.
- Learners will develop competence in coordinating transportation schedules and delivery processes.
- Learners will acquire the ability to implement efficient logistics solutions in real-world scenarios.
Technology and Sustainability in Supply Chain Operations
- Learners will understand the role of technology in modern supply chain management.
- Learners will develop skills to use software tools for tracking, planning, and reporting supply chain activities.
- Learners will gain knowledge of sustainable practices and environmental considerations in logistics.
- Learners will be able to evaluate and apply innovative solutions to enhance operational efficiency.
- Learners will acquire the ability to integrate sustainability principles into everyday supply chain operations.
The ICTQual AB Level 2 International Diploma in Supply Chain Management and Logistics provides learners with a strong foundation to advance their career in logistics, supply chain operations, and related management roles. Graduates gain practical and theoretical knowledge, allowing them to pursue higher-level certifications, specialised training, or professional development opportunities. The following areas highlight potential future progression for learners.
Advanced Supply Chain and Logistics Roles
- Learners can advance into roles such as logistics coordinator, supply chain assistant, or inventory controller.
- Learners will develop leadership skills to manage small teams within warehousing or transportation departments.
- Learners can gain expertise in coordinating multi-site distribution operations.
- Learners will acquire skills to optimise end-to-end supply chain processes.
- Learners can oversee procurement and vendor management activities effectively.
- Learners will be equipped to monitor performance metrics and improve operational efficiency.
- Learners can take on responsibilities in transport planning and route optimisation.
Procurement and Vendor Management
- Learners can specialise in procurement planning and supplier negotiations.
- Learners will develop the ability to evaluate supplier performance and compliance.
- Learners can manage contracts and maintain procurement documentation.
- Learners will acquire skills in sourcing strategies for cost-effective operations.
- Learners can contribute to sustainable procurement practices.
- Learners will gain competence in risk assessment within supply chains.
- Learners can coordinate with multiple stakeholders to streamline procurement processes.
Warehouse and Inventory Management
- Learners can oversee warehouse operations and storage efficiency.
- Learners will develop expertise in inventory tracking, stock rotation, and forecasting.
- Learners can implement warehouse safety and compliance standards.
- Learners will acquire skills to manage automated storage and retrieval systems.
- Learners can analyse inventory data to support decision-making.
- Learners will gain the ability to improve warehouse layout and workflow.
- Learners can lead warehouse teams to achieve operational targets.
Transportation and Distribution Management
- Learners can manage transport schedules and fleet operations.
- Learners will develop skills in route planning and logistics optimisation.
- Learners can monitor delivery performance and service quality.
- Learners will acquire knowledge of regulatory compliance in transport operations.
- Learners can implement cost-effective distribution strategies.
- Learners will gain competence in tracking shipments and supply chain visibility.
- Learners can coordinate between warehouse, transport, and customer service teams.
Technology Integration in Supply Chain
- Learners can utilise logistics software and digital tools for planning and monitoring.
- Learners will develop skills in using tracking systems and data analytics.
- Learners can implement automation in warehouse and inventory management.
- Learners will acquire competence in integrating supply chain management systems.
- Learners can leverage technology to enhance efficiency and reduce errors.
- Learners will gain knowledge of emerging trends like AI and IoT in logistics.
- Learners can support decision-making through real-time supply chain data analysis.
Sustainability and Environmental Management
- Learners can integrate eco-friendly practices into logistics and supply chain operations.
- Learners will develop the ability to assess environmental impact in distribution networks.
- Learners can implement energy-efficient transport and warehouse solutions.
- Learners will acquire skills in sustainable procurement and packaging methods.
- Learners can contribute to corporate social responsibility initiatives.
- Learners will gain knowledge of regulatory requirements related to sustainability.
- Learners can monitor and report sustainability metrics within supply chains.
Career Development and Professional Growth
- Learners can pursue specialised certifications in logistics, inventory, or supply chain management.
- Learners will develop leadership and managerial skills for higher-level positions.
- Learners can expand expertise into global supply chain operations and international trade.
- Learners will gain competence in project management within logistics environments.
- Learners can network with industry professionals for career advancement.
- Learners will be prepared for supervisory or team leader roles.
- Learners can continuously enhance their knowledge to adapt to evolving industry trends.
Setting up an approved centre for delivering the ICTQual AB Level 2 International Diploma in Supply Chain Management and Logistics requires adherence to specific standards to ensure high-quality teaching, learner support, and assessment integrity. Centres must meet these requirements before enrolling learners.
Infrastructure and Facilities
- Centres must have adequate classroom space equipped with desks, chairs, and teaching aids suitable for interactive learning.
- Access to IT infrastructure, including computers, reliable internet, and software for research and supply chain simulations, is required.
- Centres should provide access to practical resources for logistics exercises, case studies, and project-based learning activities.
- Adequate facilities for workshops, seminars, and group activities must be available.
- Centres must ensure a safe and accessible learning environment for all learners.
- Provision of learning resources, including textbooks, reference materials, and digital content, is essential.
- Dedicated areas for learner collaboration and independent study should be available.
Staffing and Expertise
- Centres must employ qualified instructors with expertise in supply chain management, logistics, or related fields.
- Tutors should have relevant industry experience to support applied learning and practical assessments.
- Staff must be trained in assessment standards, quality assurance, and ICT-based learning tools.
- Centres should have administrative staff capable of managing enrolment, learner records, and assessment coordination.
- Continuous professional development for teaching staff is encouraged to maintain quality delivery.
- Centres should appoint a coordinator to oversee programme implementation and learner support.
- Staff should be accessible to learners for guidance, mentorship, and academic assistance.
Quality Assurance and Compliance
- Centres must implement procedures to ensure academic integrity and fair assessment practices.
- Systems should be in place to monitor learner progress, attendance, and performance.
- Centres are required to comply with ICTQual AB policies and international education standards.
- Regular internal audits and evaluations should be conducted to maintain programme quality.
- Feedback mechanisms must exist to collect learner and staff input for continuous improvement.
- Documentation of all administrative and academic processes must be maintained accurately.
- Centres should ensure confidentiality and secure storage of learner records and assessment evidence.
Learner Support Services
- Centres should provide guidance for enrolment, course structure, and learning resources.
- Support services must include mentoring, career advice, and academic counselling.
- Learners should have access to online or in-person assistance for queries related to course content.
- Centres should offer workshops or tutorials for skill development and practical applications.
- Accessible resources for learners with additional learning needs must be provided.
- Communication channels should be available for learners to interact with staff and peers.
- Centres must ensure learners are aware of assessment procedures, deadlines, and expectations.
Assessment and Certification
- Centres must facilitate assessment activities in alignment with ICTQual AB guidelines.
- Procedures for collecting, verifying, and securely storing assessment evidence are required.
- Centres should ensure fair and consistent evaluation across all learners.
- Feedback on assessments must be provided promptly to support learner improvement.
- Centres must prepare learners for practical, project-based, and theoretical assessments.
- Certification processes should be managed in accordance with ICTQual AB standards.
- Centres must verify the authenticity of learner work before submission.
Establishing a centre that meets these requirements ensures learners receive high-quality education, effective guidance, and professional support, enabling successful completion of the ICTQual AB Level 2 International Diploma in Supply Chain Management and Logistics. This foundation strengthens the centre’s credibility and enhances learner outcomes, providing a reliable platform for career progression in the global supply chain and logistics industry.
Route for Candidates with No Experience
This pathway is designed for learners who are new to logistics and supply chain operations and wish to develop essential knowledge, practical skills, and professional understanding to begin a career in this growing global sector.
- Admission: Learners enrol at an ICTQual AB approved centre to begin the 3-month, 30-credit programme.
- Training:The course is delivered through three main study units — Fundamentals of Supply Chain Management, Transportation, Warehousing, and Inventory Control, and Technology and Sustainability in Supply Chain Operations. Training includes classroom sessions, interactive workshops, case studies, and applied learning exercises, ensuring learners gain both theoretical knowledge and practical experience relevant to modern supply chain operations.
- Assessment:Learners are evaluated through assignments, projects, and portfolio submissions that measure understanding, planning abilities, and analytical skills. Assessments are designed to reflect real-world supply chain and logistics applications.
- Certification:Upon successful completion, learners are awarded the ICTQual AB Level 2 International Diploma in Supply Chain Management and Logistics. Graduates are prepared for entry-level roles such as logistics coordinator, supply chain assistant, warehouse planner, or operations support officer across manufacturing, retail, distribution, and logistics organisations.
Route for Experienced and Competent Candidates
This route is intended for professionals with existing experience in logistics, supply chain management, warehousing, or transport operations who wish to formalise and validate their expertise through an internationally recognised qualification.
- Eligibility:Learners must provide verified evidence of at least two years of professional experience in supply chain or logistics roles. Acceptable evidence includes employer references, operational reports, project documentation, or verified workplace achievements.
- Assessment of Competence:Experienced learners are assessed through professional discussions, technical interviews, and portfolio evaluations mapped against the qualification’s learning outcomes. This approach recognises prior skills while identifying any minor knowledge gaps.
- Evidence Submission:Learners compile a professional portfolio demonstrating practical achievements, including logistics planning documentation, inventory reports, transport schedules, and project work. All submissions undergo verification by the approved centre for authenticity and compliance.
- Knowledge and Understanding:Where minor gaps are identified, learners may complete bridging sessions, refresher modules, or targeted assessments to achieve full competence.
- Certification:Learners who successfully demonstrate competence are awarded the ICTQual AB Level 2 International Diploma in Supply Chain Management and Logistics, validating their professional expertise and supporting career progression into supervisory or operational roles such as logistics supervisor, warehouse team leader, or supply chain operations officer.
This dual-route structure ensures both new learners and experienced professionals can achieve certification suited to their background and career goals, providing a flexible, career-focused pathway that recognises practical experience while developing essential skills for global supply chain and logistics management.