ICTQual AB Level 5 International Diploma in Disaster and Emergency Management
The ICTQual AB Level 5 International Diploma in Disaster & Emergency Management is a comprehensive programme designed for learners who aspire to build a rewarding career in disaster response, crisis planning, and emergency management. Over the course of two years, learners gain 240 credits through an expertly structured curriculum that balances theoretical knowledge with practical application, preparing them for real-world challenges in both public and private sectors.
This diploma equips learners with critical skills in risk assessment, emergency planning, crisis communication, and disaster response coordination, ensuring they can respond effectively to complex emergencies. Whether you are a fresher entering the field or a professional seeking career advancement, the programme provides a solid foundation for roles such as emergency management officer, disaster response coordinator, or risk management consultant.
Learners completing this programme will benefit from enhanced strategic thinking, problem-solving, and leadership skills, enabling them to make informed, timely decisions during high-pressure situations. The curriculum emphasises industry-relevant best practices, equipping learners with the knowledge and confidence to navigate evolving challenges in disaster and emergency management globally.
Designed to meet the needs of an international audience, the diploma supports career mobility and professional recognition worldwide. Graduates can confidently pursue opportunities in governmental agencies, NGOs, humanitarian organisations, and private-sector firms focused on safety and emergency preparedness. By the end of the programme, learners will have a robust, practical skill set, a clear understanding of disaster management frameworks, and the professional acumen to make a tangible impact in communities and organisations.
This learner-focused diploma not only strengthens career prospects but also fosters a commitment to resilience, safety, and proactive emergency management across diverse environments.
Course overview
Level 5 International Diploma in Disaster and Emergency Management
To enrol in ICTQual AB Level 5 International Diploma in Disaster & Emergency Management, learner must meet the following entry requirements:
This qualification, the ICTQual AB Level 5 International Diploma in Disaster & Emergency Management, consists of 24 mandatory units.
Year 1 – Foundations of Disaster & Emergency Management
- Introduction to Disaster & Emergency Management
- Risk Assessment and Hazard Analysis
- Emergency Planning and Preparedness
- Crisis Communication and Public Awareness
- Health and Safety in Emergency Situations
- Disaster Psychology and Human Behaviour
- Environmental and Natural Disaster Management
- Technologies in Disaster Management
- Community Resilience and Capacity Building
- Incident Command Systems (ICS) and Leadership
- Legal and Ethical Issues in Disaster Management
- Case Studies and Applied Exercises
Year 2 – Advanced Disaster & Emergency Management
- Advanced Risk Management and Mitigation
- Humanitarian Response and Relief Operations
- Emergency Logistics and Supply Chain Management
- Disaster Recovery and Business Continuity
- Advanced Crisis Communication and Media Management
- Technological Innovations in Disaster Response
- Terrorism, Security Threats, and Emergency Preparedness
- International Disaster Management Policies and Standards
- Project Management in Disaster & Emergency Operations
- Leadership, Decision-Making, and Team Management
- Capstone Project – Strategic Disaster Management Plan
- Professional Development and Career Planning in Emergency Management
Learning Outcomes for the ICTQual AB Level 5 International Diploma in Disaster & Emergency Management:
Year 1 – Foundations of Disaster & Emergency Management
Introduction to Disaster & Emergency Management
- Explain the key concepts, types, and classifications of disasters.
- Identify the roles of local, national, and international agencies in disaster management.
- Analyse disaster management frameworks and global standards.
- Compare approaches to disaster management in different regions.
- Recognise the stages of disaster management: mitigation, preparedness, response, and recovery.
- Evaluate the impact of disasters on communities, economies, and infrastructure.
Risk Assessment and Hazard Analysis
- Conduct systematic hazard identification and classification.
- Assess the probability and impact of various disaster risks.
- Develop strategies to prioritise and mitigate risks.
- Interpret risk data to inform emergency planning.
- Apply analytical tools for environmental, technological, and social hazards.
- Evaluate the effectiveness of hazard and risk management approaches.
Emergency Planning and Preparedness
- Design comprehensive emergency response plans for organisations and communities.
- Develop contingency strategies for different disaster scenarios.
- Apply best practices in emergency preparedness and resource management.
- Identify key stakeholders and their roles in emergency planning.
- Test and evaluate the effectiveness of emergency plans.
- Integrate theoretical knowledge into practical preparedness exercises.
Crisis Communication and Public Awareness
- Formulate effective communication strategies during crises.
- Manage media and public relations to provide timely information.
- Create public awareness campaigns to promote disaster preparedness.
- Evaluate communication challenges and develop mitigation strategies.
- Use digital platforms and social media effectively during emergencies.
- Maintain accurate and reliable information flow under pressure.
Health and Safety in Emergency Situations
- Apply health and safety principles in emergency operations.
- Identify occupational hazards for emergency responders.
- Develop strategies to prevent injury and illness during disasters.
- Evaluate compliance with safety regulations and standards.
- Implement protective measures for diverse emergency scenarios.
- Monitor and improve health and safety protocols during disaster events.
Disaster Psychology and Human Behaviour
- Explain psychological responses of individuals and communities to disasters.
- Identify trauma and stress-related effects in affected populations.
- Apply strategies to support mental health and resilience.
- Evaluate interventions for psychosocial support during emergencies.
- Understand group behaviour in high-pressure disaster scenarios.
- Integrate human behaviour considerations into disaster management plans.
Environmental and Natural Disaster Management
- Identify and classify natural hazards and their impacts.
- Assess environmental risks and vulnerability of communities.
- Develop strategies for disaster mitigation and prevention.
- Analyse environmental disaster case studies for lessons learned.
- Integrate sustainable practices into disaster management planning.
- Evaluate the effectiveness of environmental management strategies.
Technologies in Disaster Management
- Use GIS, early warning systems, and emergency management software.
- Analyse data to support decision-making in disaster response.
- Implement technology to improve preparedness and operational efficiency.
- Assess technological solutions for disaster monitoring and reporting.
- Explore emerging tools to enhance disaster management capabilities.
- Integrate technology effectively into planning and coordination processes.
Community Resilience and Capacity Building
- Assess community vulnerabilities and resources.
- Design programs to strengthen local disaster preparedness.
- Promote community participation in risk reduction initiatives.
- Evaluate resilience strategies for effectiveness and sustainability.
- Implement capacity-building initiatives in diverse communities.
- Advocate for proactive measures to enhance community safety.
Incident Command Systems (ICS) and Leadership
- Explain the structure and principles of the Incident Command System.
- Coordinate multi-agency disaster responses effectively.
- Apply leadership skills in emergency situations.
- Assign roles and responsibilities to ensure operational efficiency.
- Make strategic decisions under time-sensitive conditions.
- Evaluate the performance of teams during simulated incidents.
Legal and Ethical Issues in Disaster Management
- Identify national and international legal frameworks relevant to disasters.
- Apply ethical principles in decision-making during emergencies.
- Recognise legal responsibilities of organisations and responders.
- Evaluate compliance with regulations and policies.
- Understand human rights considerations in disaster situations.
- Incorporate ethical decision-making in crisis management strategies.
Case Studies and Applied Exercises
- Analyse historical disasters to identify lessons learned.
- Apply theoretical knowledge to practical scenarios.
- Develop problem-solving skills in emergency management contexts.
- Evaluate the effectiveness of real-world disaster response strategies.
- Demonstrate teamwork and leadership in applied exercises.
- Integrate knowledge across multiple units to address complex disaster scenarios.
Year 2 – Advanced Disaster & Emergency Management
Advanced Risk Management and Mitigation
- Develop advanced risk assessment strategies for complex disasters.
- Prioritise mitigation measures based on risk analysis.
- Apply decision-making frameworks to reduce vulnerability.
- Evaluate long-term risk reduction strategies for organisations and communities.
- Incorporate multi-hazard considerations into planning.
- Monitor and refine mitigation strategies based on evolving risks.
Humanitarian Response and Relief Operations
- Understand humanitarian principles and ethics in disaster response.
- Plan and coordinate relief operations efficiently.
- Manage logistics and resource distribution in crisis situations.
- Collaborate effectively with NGOs, government agencies, and volunteers.
- Evaluate the impact of humanitarian interventions on affected populations.
- Integrate strategic planning into relief operations.
Emergency Logistics and Supply Chain Management
- Design effective logistics plans for disaster scenarios.
- Manage supply chains under emergency conditions.
- Optimise resource allocation to meet urgent needs.
- Apply inventory control and procurement strategies in crises.
- Monitor and improve logistics performance during operations.
- Evaluate supply chain challenges and propose solutions.
Disaster Recovery and Business Continuity
- Develop post-disaster recovery strategies for communities and organisations.
- Plan business continuity to maintain operations during crises.
- Assess infrastructure and organisational resilience.
- Evaluate recovery initiatives for effectiveness and efficiency.
- Integrate recovery planning into overall disaster management strategies.
- Recommend improvements to recovery and continuity plans.
Advanced Crisis Communication and Media Management
- Manage complex communication channels during large-scale emergencies.
- Implement media and public information strategies effectively.
- Monitor misinformation and respond appropriately.
- Use social media analytics to support communication planning.
- Evaluate communication effectiveness in crisis situations.
- Maintain public trust and credibility through accurate information dissemination.
Technological Innovations in Disaster Response
- Explore emerging technologies for disaster management.
- Apply AI, drones, and data analytics to emergency response.
- Assess technological tools for operational efficiency.
- Integrate innovative solutions into disaster planning.
- Evaluate the impact of technology on disaster preparedness and response.
- Recommend technological enhancements for future operations.
Terrorism, Security Threats, and Emergency Preparedness
- Identify potential security threats and terrorist activities.
- Assess the impact of man-made disasters on communities and organisations.
- Develop preparedness plans for high-risk scenarios.
- Implement security measures in emergency response operations.
- Evaluate risk mitigation strategies for effectiveness.
- Apply crisis management principles to security-related emergencies.
International Disaster Management Policies and Standards
- Understand global frameworks, protocols, and guidelines.
- Apply international standards in emergency planning and operations.
- Evaluate compliance with international policies in disaster management.
- Promote collaboration and coordination across borders.
- Analyse case studies of international disaster response.
- Develop strategies that align with global best practices.
Project Management in Disaster & Emergency Operations
- Plan and execute disaster management projects effectively.
- Apply project management tools and techniques.
- Monitor and control project progress and resources.
- Evaluate project outcomes against objectives and standards.
- Develop risk mitigation plans for project execution.
- Integrate multi-agency collaboration into project management.
Leadership, Decision-Making, and Team Management
- Demonstrate advanced leadership in emergency operations.
- Apply structured decision-making frameworks under pressure.
- Manage multidisciplinary teams effectively.
- Resolve conflicts and facilitate cooperation during crises.
- Evaluate team performance and implement improvements.
- Foster a culture of accountability and resilience in disaster response teams.
Capstone Project – Strategic Disaster Management Plan
- Develop a comprehensive disaster management plan for a real or simulated scenario.
- Integrate knowledge and skills from all programme units.
- Conduct risk assessment, planning, and operational strategy development.
- Present and defend the plan professionally to stakeholders.
- Critically evaluate outcomes and propose improvements.
- Demonstrate professional competence in strategic disaster management.
Professional Development and Career Planning in Emergency Management
- Identify career pathways in disaster and emergency management.
- Develop a personal professional development plan.
- Acquire skills in networking, CV development, and interview preparation.
- Understand industry standards and professional expectations.
- Evaluate strengths and areas for skill enhancement.
- Plan for continuous learning and long-term career growth.
Completing the ICTQual AB Level 5 International Diploma in Disaster & Emergency Management opens a wide range of professional pathways for learners seeking to advance in the emergency management and safety sector. Learners can pursue roles that leverage their skills in planning, coordination, and operational response, including:
Emergency Management Officer
- Coordinate and oversee disaster response operations at local, regional, or national levels.
- Develop and implement emergency preparedness and contingency plans.
- Monitor risk factors and ensure resources are efficiently allocated.
- Lead and supervise teams during crises to maintain operational effectiveness.
- Evaluate the effectiveness of emergency response strategies and suggest improvements.
- Maintain communication with stakeholders, government bodies, and community organisations.
Disaster Response Coordinator
- Plan, organise, and manage relief operations during natural or man-made disasters.
- Collaborate with NGOs, governmental agencies, and volunteers to ensure coordinated action.
- Conduct rapid needs assessments to determine priority areas for intervention.
- Implement operational strategies for logistics, resource distribution, and emergency services.
- Monitor response progress and adjust plans based on evolving situations.
- Maintain accurate records and documentation of disaster response activities.
Risk and Resilience Specialist
- Conduct comprehensive risk assessments for communities, organisations, and infrastructure.
- Develop and implement mitigation strategies to reduce vulnerability to disasters.
- Analyse environmental, technological, and social factors impacting resilience.
- Promote community engagement initiatives to strengthen local preparedness.
- Evaluate the effectiveness of resilience programs and recommend improvements.
- Provide guidance on building sustainable and proactive emergency strategies.
Humanitarian Aid Officer
- Plan and deliver humanitarian aid programs in crisis-affected areas.
- Coordinate with NGOs, government agencies, and international organisations for relief operations.
- Ensure the timely distribution of essential supplies, including food, water, and medical aid.
- Monitor the effectiveness and impact of aid initiatives on affected populations.
- Apply ethical standards and humanitarian principles in all relief activities.
- Develop post-crisis recovery plans and support long-term community rebuilding.
Safety and Security Consultant
- Advise organisations on emergency preparedness and disaster management policies.
- Assess risks and vulnerabilities in workplace or community settings.
- Develop safety protocols and ensure compliance with regulatory standards.
- Design risk reduction strategies tailored to organisational or community needs.
- Conduct training sessions for staff or stakeholders on emergency procedures.
- Monitor and evaluate safety programs to enhance organisational resilience.
Crisis Communication Officer
- Develop and implement effective communication strategies during emergencies.
- Manage media relations, including press releases, interviews, and public updates.
- Use social media and digital platforms to disseminate timely and accurate information.
- Counter misinformation and ensure public awareness of safety protocols.
- Coordinate communication across multiple agencies and stakeholders.
- Evaluate communication effectiveness to improve future crisis management.
Project Officer in Emergency Operations
- Plan, execute, and manage disaster management projects from initiation to completion.
- Coordinate resources, personnel, and logistics to achieve project objectives.
- Monitor project timelines, budgets, and deliverables to ensure efficiency.
- Collaborate with multi-agency teams for successful project implementation.
- Conduct risk assessments and implement mitigation strategies for project operations.
- Prepare reports and present project outcomes to stakeholders and decision-makers.
Community Preparedness Coordinator
- Develop and implement community disaster preparedness programs.
- Conduct awareness campaigns to educate the public on risks and safety measures.
- Engage local stakeholders in planning and risk reduction initiatives.
- Organise training workshops for volunteers and community leaders.
- Evaluate the effectiveness of community-based preparedness strategies.
- Foster sustainable resilience practices that empower local populations.
Centres delivering the ICTQual AB Level 5 International Diploma in Disaster & Emergency Management must meet specific requirements to ensure high-quality delivery, assessment, and learner support. These requirements are designed to maintain consistency, credibility, and international recognition across the ICTQual AB network.
Centre Approval and Accreditation
- Must be an ICTQual AB approved training centre to deliver the programme.
- Maintain valid accreditation documents and comply with ICTQual AB quality standards.
- Adhere to all ICTQual AB regulations and operational guidelines.
- Ensure proper reporting and communication with ICTQual AB regarding programme delivery.
- Participate in periodic audits and quality assurance checks by ICTQual AB.
- Demonstrate a commitment to providing high-quality education and learner support.
Training Facilities and Resources
- Provide classrooms or learning spaces equipped for both theoretical and practical learning.
- Maintain access to computers, internet, and multimedia tools for online research and assignments.
- Ensure availability of teaching aids, such as projectors, whiteboards, and simulation equipment.
- Provide access to case studies, textbooks, and other learning materials relevant to disaster management.
- Facilitate safe and practical training spaces for emergency drills and exercises.
- Maintain resources for continuous learner engagement and participation.
Qualified Trainers and Staff
- Employ trainers with relevant qualifications and experience in disaster and emergency management.
- Trainers should have strong pedagogical skills and the ability to deliver both theoretical and practical modules.
- Provide ongoing professional development for trainers to keep up with industry best practices.
- Maintain adequate support staff to assist with administration, assessments, and learner services.
- Ensure trainers and staff adhere to ICTQual AB policies and ethical standards.
- Encourage a learner-focused teaching approach to maximise understanding and engagement.
Learner Support and Assessment
- Implement structured learner induction and orientation programs.
- Provide guidance on programme progression, assignments, and assessment criteria.
- Offer academic support, mentoring, and remedial sessions if required.
- Maintain clear and transparent assessment procedures aligned with ICTQual AB standards.
- Ensure timely feedback on assignments and evaluations to support learner development.
- Facilitate opportunities for practical learning, projects, and case study analysis.
Health, Safety, and Accessibility
- Ensure all training facilities meet local health and safety regulations.
- Provide emergency procedures and safety protocols for learners and staff.
- Ensure accessibility for learners with disabilities or special requirements.
- Maintain a safe environment for practical exercises, drills, and simulations.
- Conduct risk assessments for all training activities, particularly practical emergency exercises.
- Promote a culture of safety and wellbeing among learners and staff.
Administration and Record-Keeping
- Maintain accurate records of learner enrolments, attendance, and assessment outcomes.
- Ensure proper storage of learner certificates and accreditation documents.
- Provide a robust system for tracking learner progress and completion.
- Keep administrative staff trained on ICTQual AB reporting and compliance requirements.
- Implement secure digital systems for documentation, reporting, and communication.
- Ensure transparency and accountability in all administrative processes.
Route for Candidates with No Experience
This route is ideal for learners who are new to Disaster and Emergency Management and do not have prior work experience. The process is as follows:
- Admission: Learners enrol at an ICTQual AB approved centre to begin the two-year programme.
- Training: Learners undertake a structured two-year programme covering 24 units and 240 credits. The training includes classroom teaching, case studies, group projects, online learning, and workshops to develop practical skills in emergency planning, risk assessment, disaster response, crisis communication, and leadership.
- Assessment: Learners complete assignments, scenario-based tasks, simulations, and projects to demonstrate their knowledge and practical application in disaster and emergency management contexts. A comprehensive portfolio of evidence is developed throughout the programme.
- Certification: Upon successful completion of all assessments, learners are awarded the ICTQual AB Level 5 International Diploma in Disaster & Emergency Management, formally recognising their achievement, practical skills, and employability in emergency management, humanitarian aid, risk assessment, and disaster response roles.
Route for Experienced and Competent Candidates
For learners who already have relevant professional experience in Disaster and Emergency Management, the following route is available:
- Eligibility: Learners must demonstrate at least five years of relevant, verified experience in disaster response, emergency coordination, humanitarian aid, risk management, or related roles. Professional references and evidence of responsibilities will be required.
- Assessment of Competence: Candidates do not need to complete the full training programme. Instead, their skills and knowledge are assessed against the qualification’s learning outcomes through structured interviews, professional discussions, or competency checks.
- Evidence Submission: A portfolio of evidence must be submitted, including operational reports, disaster response plans, risk assessments, training records, or stakeholder communications that demonstrate alignment with course outcomes. Additional documentation, such as safety compliance records or organisational protocols, may be requested.
- Knowledge and Understanding: Centres may conduct a skills gap analysis. If gaps are identified, short bridging modules or supplementary training may be offered to ensure full coverage of the qualification requirements.
- Certification: Once competence is verified, the candidate is awarded the ICTQual AB Level 5 International Diploma in Disaster & Emergency Management, recognising both their professional experience and academic-level achievement.