ICTQual AB Level 4 Diploma in Digital & IT-Digital Product Manager

The ICTQual AB Level 4 Diploma in Digital & IT – Digital Product Manager equips learners with the strategic, technical, and leadership skills needed to excel in shaping successful digital products. As the digital economy continues to expand, skilled product managers those who blend customer insight, commercial awareness, and agile delivery are in high demand.

This qualification fosters mastery in managing the entire product lifecycle, from ideation and user research through to roadmap development, stakeholder communication, and ongoing iteration. Learners will gain essential expertise in prioritising features, translating data into actionable insights, and working collaboratively with cross-functional teams including designers, developers, and marketing professionals.

Designed for individuals with a background in IT, business, or digital operations, the diploma is perfect for school leavers, career changers, or current professionals seeking formal recognition and expertise in digital product strategy and delivery. Graduates are prepared for roles such as Associate Product Manager, Digital Product Manager, or Junior Product Manager, with clear pathways into senior positions across fintech, healthcare, public sector, or technology-driven organisations.

Course overview

Level 4 Diploma in Digital & IT-Digital Product Manager

To enrol in ICTQual AB Level 4 Diploma in Digital & IT-Digital Product Manager, learner must meet the following entry requirements:

  • Age Requirement: Learners should typically be 18 years of age or older at the time of enrollment.
  • Educational Background: A Level 3 qualification in IT, Business, Digital Marketing, or a related field is preferred. However, individuals with relevant work experience or transferable skills may also be considered.
  • Digital Competence: Learners should have a good understanding of digital tools, platforms, and user-focused applications. Familiarity with data analysis, project planning, or customer journey mapping is an advantage..
  • English Language Proficiency: A strong command of spoken and written English is required, as course content, case studies, and assessments are all delivered in English.

This qualification, the ICTQual AB Level 4 Diploma in Digital & IT-Digital Product Manager, consists of 6 mandatory units.

  1. Foundations of Digital Product Management
  2. User Research and Product Discovery
  3. Agile Product Planning and Roadmapping
  4. Collaborating with Cross-Functional Teams
  5. Product Performance, Analytics, and Optimisation
  6. Managing the Product Lifecycle and Continuous Improvement

Learning Outcomes for the Study Units:

1. Foundations of Digital Product Management

  • Understand the role and responsibilities of a digital product manager.
  • Identify the stages of digital product development and delivery.
  • Explain how customer needs, business goals, and technical feasibility shape product decisions.
  • Demonstrate knowledge of key product management terminology, tools, and frameworks.

2. User Research and Product Discovery

  • Apply user research methods to gather meaningful customer insights.
  • Analyse data to define user needs, pain points, and behaviour.
  • Translate research findings into user personas, journey maps, and feature priorities.
  • Understand how product discovery informs solution design and validation.

3. Agile Product Planning and Roadmapping

  • Understand agile methodologies and how they apply to digital product development.
  • Develop product backlogs, epics, and user stories.
  • Create product roadmaps aligned with business objectives and customer value.
  • Prioritise product features using frameworks such as MoSCoW or RICE.

4. Collaborating with Cross-Functional Teams

  • Understand the roles of designers, developers, QA, and marketing in digital product teams.
  • Apply effective communication and collaboration strategies within cross-functional environments.
  • Facilitate meetings, such as stand-ups, sprint reviews, and retrospectives.
  • Navigate stakeholder expectations and influence decisions constructively.

5. Product Performance, Analytics, and Optimisation

  • Define and measure key product performance indicators (KPIs).
  • Use analytics tools to track user engagement, retention, and satisfaction.
  • Interpret data to identify opportunities for product improvement.
  • Conduct A/B testing and other experiments to validate optimisations.

6. Managing the Product Lifecycle and Continuous Improvement

  • Understand the phases of a product lifecycle from launch to retirement.
  • Apply strategies for continuous delivery and iterative development.
  • Manage feedback loops and implement change based on user input and performance data.
  • Ensure product alignment with evolving market and user needs.

The ICTQual AB Level 4 Diploma in Digital & IT – Digital Product Manager provides a powerful platform for learners to advance into higher education, professional certification, and career-focused opportunities in product management and digital strategy.

Academic Progression Opportunities

After completing this diploma, learners can progress to:

  • Level 5 Diplomas in Digital Leadership, Product Strategy, or UX Design
  • Higher Apprenticeships in Digital Product Management or Innovation Management
  • Industry-recognised certifications such as:
    • Certified Scrum Product Owner (CSPO)
    • Pragmatic Product Management Certification
    • PMI Agile Certified Practitioner (PMI-ACP)

Career Pathways

Graduates of this diploma can pursue roles such as:

  • Digital Product Manager
  • Associate Product Manager
  • Product Owner
  • Product Analyst
  • Product Operations Coordinator
  • Customer Experience Strategist

These roles are in demand across industries such as e-commerce, finance, healthcare, public services, SaaS, and digital agencies.

Long-Term Career Benefits

  • Opportunity to lead product teams and digital innovation projects
  • Increased earning potential in high-growth technology sectors
  • Skillset alignment with agile transformation and digital delivery roles
  • Pathways to senior roles such as Senior Product Manager, Head of Product, or Chief Product Officer (CPO)

FAQs

The diploma is aimed at aspiring product managers, project coordinators, and digital professionals who want to specialise in managing digital products. It is also suitable for IT and business professionals seeking to transition into product management. Learners should have a basic understanding of digital systems and an interest in leadership, innovation, and customer‑focused solutions.

Learners develop expertise in product strategy, agile project management, market analysis, and user‑centric design. The course also covers stakeholder communication, digital innovation, and performance evaluation. By the end, learners can plan, launch, and manage digital products that meet business goals and customer needs.

ICTQual AB Level 4 Diploma in Digital & IT-Digital Product Manager is 40 Credits training program. As this Training program have mandatory assessment which will be conducted through Approved Training Centers.

ICTQual AB allows to offer Level 4 Diploma in Digital & IT-Digital Product Manager in various formats, including online, in-person, or a combination of both. Participants can choose the format that best fits their schedule and learning preferences. But final decision is made by ATC.

Yes, ICTQual AB Level 4 Diploma in Digital & IT-Digital Product Manager consist of 6 mandatory assessments . These assessments are designed to evaluate participants’ comprehension of course material and their capacity to apply concepts in practical situations. It is mandatory to pass assessments with a minimum score of 75%