ICTQual AB Level 6 International Diploma in Facility Management

Qualification Specification File

The ICTQual AB Level 6 International Diploma in Facility Management is a professional qualification designed to develop advanced knowledge and management skills in facilities operations, building maintenance, asset management, and workplace services. It is suitable for Learners seeking to enhance their professional expertise and pursue career opportunities in facility management across commercial, industrial, healthcare, educational, hospitality, and public-sector environments.

Facility management is essential for maintaining safe, efficient, productive, and sustainable workplaces. This qualification helps Learners understand how to manage buildings, coordinate maintenance activities, supervise support services, control operational costs, and ensure effective use of organisational resources. It also explores health, safety and environmental management, security, emergency preparedness, cleaning services, energy efficiency, and sustainable facility operations.

Through structured learning, Learners develop an understanding of facility planning, operational risk management, service quality monitoring, resource allocation, and performance improvement. The qualification also emphasises leadership, communication, problem-solving, and decision-making skills required to coordinate teams and maintain effective facility management systems.

The ICTQual AB Level 6 International Diploma in Facility Management can support professional development for aspiring facility managers, maintenance supervisors, building services professionals, and workplace operations personnel. It provides a foundation for exploring further learning and career progression within the international facilities management sector.

Course overview

Level 6 International Diploma in Facility Management

To enrol in the ICTQual AB Level 6 International Diploma in Facility Management, learners should meet the following requirements:

  • Age Requirement: Learners must be at least 18 years old at the time of enrolment.
  • Educational Background: A Level 5 qualification or an equivalent qualification in facility management, business management, construction, engineering, property management, or a related discipline is recommended.
  • Professional Experience: Previous experience in facility management, building maintenance, property operations, or workplace services is beneficial but not essential.
  • English Proficiency: Learners should have sufficient English skills to understand course materials and complete written assignments.

The ICTQual AB Level 6 International Diploma in Facility Management, qualification consisting of 6 mandatory study units.

  1. Strategic Facility Management and Leadership
  2. Building Asset Management and Maintenance Strategy
  3. Health, Safety, Risk and Compliance Management in Facilities
  4. Facilities Operations, Service Delivery and Contract Management
  5. Sustainability, Energy Management and Environmental Performance
  6. Facility Management Project Planning and Performance Evaluation

Here are the learning outcomes for each study unit:

Unit 1: Strategic Facility Management and Leadership

By the end of this unit, Learners will be able to:

  1. Understand the strategic principles, functions, and responsibilities of facility management within different organisational environments.
  2. Analyse how facility management strategies support organisational objectives, operational efficiency, and long-term business performance.
  3. Evaluate leadership approaches and management practices for coordinating facility teams and multidisciplinary stakeholders.
  4. Develop strategic facility management plans that address resource allocation, service quality, operational requirements, and organisational priorities.
  5. Apply decision-making, communication, and problem-solving skills to improve facility management performance and support continuous organisational development.

Unit 2: Building Asset Management and Maintenance Strategy

By the end of this unit, Learners will be able to:

  1. Explain the principles of building asset management and their importance in maintaining facility reliability, functionality, and value.
  2. Evaluate asset condition, maintenance requirements, and operational risks to establish appropriate maintenance priorities.
  3. Develop preventive, predictive, and corrective maintenance strategies to minimise equipment failures and operational disruptions.
  4. Analyse asset lifecycle costs, maintenance budgets, and replacement requirements to support effective financial planning.
  5. Recommend asset management improvements using maintenance records, performance indicators, and condition assessment findings.

Unit 3: Health, Safety, Risk and Compliance Management in Facilities

By the end of this unit, Learners will be able to:

  1. Identify workplace hazards and evaluate health, safety, and operational risks associated with facility management activities.
  2. Develop risk assessment and control measures to reduce accidents, occupational hazards, and facility-related incidents.
  3. Explain the importance of complying with applicable health, safety, environmental, building, and fire safety requirements.
  4. Evaluate emergency preparedness procedures, incident reporting systems, and business continuity arrangements within facilities.
  5. Implement monitoring and review procedures to strengthen safety performance, maintain compliance records, and promote a positive safety culture.

Unit 4: Facilities Operations, Service Delivery and Contract Management

By the end of this unit, Learners will be able to:

  1. Analyse the operational requirements of facility services, including cleaning, security, maintenance, reception, and workplace support.
  2. Develop service delivery procedures that promote operational efficiency, customer satisfaction, and consistent service quality.
  3. Evaluate contractor selection, procurement processes, and service agreements to support effective facilities management.
  4. Apply contract monitoring, performance measurement, and supplier evaluation techniques to assess service provider performance.
  5. Recommend improvements in resource coordination, stakeholder communication, and service delivery to enhance overall facility operations.

Unit 5: Sustainability, Energy Management and Environmental Performance

By the end of this unit, Learners will be able to:

  1. Explain the principles of sustainable facility management and their contribution to environmental responsibility and organisational performance.
  2. Evaluate energy consumption, water usage, waste generation, and other environmental impacts associated with facility operations.
  3. Develop strategies to improve energy efficiency, conserve resources, reduce waste, and minimise the environmental footprint of buildings.
  4. Analyse environmental performance data to identify opportunities for cost savings, resource optimisation, and sustainable operational improvements.
  5. Recommend sustainability initiatives that support environmental compliance, responsible resource management, and long-term facility performance.

Unit 6: Facility Management Project Planning and Performance Evaluation

By the end of this unit, Learners will be able to:

  1. Develop facility management project plans that define objectives, scope, deliverables, resources, responsibilities, and timelines.
  2. Apply project management techniques to coordinate facility improvement projects, manage budgets, and allocate resources effectively.
  3. Identify project risks, evaluate potential constraints, and establish appropriate mitigation and contingency measures.
  4. Evaluate facility management performance using key performance indicators (KPIs), service-level agreements (SLAs), audits, and operational reports.
  5. Prepare performance evaluation reports and recommend evidence-based improvements to enhance project outcomes, service quality, and organisational efficiency.

After completing the ICTQual AB Level 6 International Diploma in Facility Management, Learners can explore further professional development and career opportunities within facility management, building operations, property maintenance, and workplace services.

  • Facility Manager: Pursue opportunities to manage buildings, workplace services, maintenance operations, resources, and facility performance across different industries.
  • Facilities Operations Manager: Develop towards roles involving the supervision of daily facility operations, service delivery, contractor performance, and operational efficiency.
  • Building and Asset Management: Explore career pathways focused on building maintenance, asset lifecycle planning, equipment reliability, and property performance.
  • Health and Safety Management: Progress towards roles involving workplace risk assessment, safety procedures, regulatory compliance, and emergency preparedness, supported by appropriate additional qualifications where required.
  • Sustainability and Energy Management: Develop expertise in energy efficiency, environmental performance, resource conservation, and sustainable building operations.
  • Contract and Service Management: Pursue opportunities in contractor supervision, facilities procurement, supplier relationships, service-level agreements, and contract performance monitoring.
  • Facilities Project Management: Build experience in planning, coordinating, and evaluating facility improvement projects, refurbishment programmes, and maintenance initiatives.
  • Senior Management Opportunities: With relevant industry experience and further professional development, Learners may work towards senior positions such as Head of Facilities, Facilities Director, or Strategic Facilities Manager.

FAQS

This qualification may be suitable for aspiring facility managers, building maintenance supervisors, property management professionals, facilities operations personnel, workplace service coordinators, and individuals seeking to develop management expertise in facility operations. It may also benefit professionals who want to strengthen their knowledge of building assets, maintenance planning, contractor management, and sustainable facilities.

Depending on their experience and additional qualifications, Learners may explore roles such as Facility Manager, Facilities Operations Supervisor, Building Maintenance Manager, Asset Management Coordinator, Facilities Project Coordinator, Contract Management Officer, or Sustainability Coordinator. Senior positions may become accessible as professionals gain relevant industry experience and demonstrate leadership capabilities.

ICTQual AB Level 6 International Diploma in Facility Management is 60 credits training programme. As this Training program have mandatory assessment which will be conducted through Approved Training Centres.

ICTQual AB Level 6 International Diploma in Facility Management is offered in various formats, including online, in-person, or a combination of both. Learners can choose the format that best fits their schedule and learning preferences. But the final decision is made by ATC.

Yes, the ICTQual AB Level 6 International Diploma in Facility Management is an assignment-based qualification. The course does not include traditional written exams. Learners are required to complete and pass 6 mandatory assignments to successfully achieve the qualification.